Best truck rental agency in Racine, Wisconsin (WI) 2024

These women are awesome they always have a smile on there face, they explain stop by step of the contact you going to get I wish Everybody was friendly like them I recommend Everybody to come here ~Pedro

Nice, kind person to do business with. ~Garry

We reserved a 24' moving truck on October 3rd for an October 28th move, the day before we were scheduled to move I received an email from Alma Valencia at Budget truck rental letting me know that we would have to pick our truck up later than the 8:00am time requested. This was because the truck was being delivered over night and she would need time to refuel it or so we were told. The next morning we showed up to pick up the truck at 10:30 and when we sat down we were notified that they did not get a truck in over night but instead they had a truck half the size of the one we rented we could use. When we inquired about the price to rent the smaller truck we were told that we would still have to pay the high price that we would have had we got the large 24' foot truck. I asked to speak to a manager and when she came out she told us that she had a waiting list of people that would be more than happy to rent the smaller truck. They did nothing to try and help us or make things right. Not once did they apologize for the inconvenience which makes me think this type of thing is a normal occurrence over there. Thank goodness for Bob at Hugasian motors whom I called for a U-haul and he rented me a truck immediately. I should have gone with U-haul in the first place but I had a coupon for 20% off at budget trucks and thought I'd give them a try. Never again, rude, disrespectful people with no desire to do a job right or help a customer. The only reason for 1 star is because I couldn't leave zero stars. ~Dana