My family and myself have been a loyal customer of Cenex and the Consumers Coop for many years. They have always been great until recently. I was on vacation in March and received a call from the person watching my home stating that I had a drip coming from the condensation drain on my recently installed furnace(not installed by Consumers). So I called Consumers Heating and Cooling, and Drake the service manager said that they could get to it in the next day or two. The next afternoon I get a call that the drip was fixed. Got home looked at what was done on my furnace to see that they had put one 1 1/2" hose clamp on the drain pipe that the installer missed(6 miles from Sauk City .35 hose clamp and I assure you it took less than 5 min). The bill was $184.62. I called Drake to discuss the inflated bill, just for him to to be rude and ultimately reduce the charge by $42.66. Definitely will not be using or recommending "Consumers" for Heating and or Cooling. I will continue to utilize the Oil & Propane division as they have always been honest and great to work with. ~Michael

I have been going to Arlene on and off for the 30+ years. She is so accommodating and always does a great job on my hair. I took my son to her for his 1st haircut and always wants her to cut it for him, and he is now 15! Jim and Arlene are great people and of course... they never can retire 😀 ~Dawn

Car looked great. Was able to schedule sooner then any other. Minor hic up on ordering parts/insurance company. ~Josh