Is there a negative star? Worst customer service ever. Confirmed appt by email. Got to the store. Closed! Waited an hour....never opened. Went back to the store a couple hours later. Asked how can you close when you have a confirmed appt? Reply....I am only one person. Will never be a Verizon customer again. ~Sandy

Beyond frustrated, I have ordered several packages within the last couple months and EVERY SINGLE TIME our mail carrier has "forgot" to leave the package with the mail so I end up having to wait until the next day. Or in some cases such as today, it was scheduled to be delivered on a Saturday so now I will have to wait until Monday. I didn't complain much during the holidays as I know they are extremely busy and have a lot of parcels to deliver, but the holidays are over so what's the excuse now? ~nikki

We were looking for a specific vehicle and all the big dealerships couldn't get it. The River Valley group had one on their lot. Their customer service was exceptional and the transaction was effortless. If you're looking for a low mileage vehicle at a fair price with great customer service, I highly recommend this dealership. If they don't have it, chances are they can get it. ~Brett

Gas here is about $1.00 dollar a gallon less than any station in Illinois. ~Julius