cell phone store
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Verizon Authorized Retailer - Victra in Viroqua (520 N Main St Ste C, WI 54665)
About:
Telecommunications store offering cell phones, wireless plans, accessories & more.
Verizon Authorized Retailer - Victra is located in Viroqua (Wisconsin state) on the street of 520 N Main St Ste C. If you want to ask about something we recommend contacting this place by phone. The Phone number is +16083275717. You can get more information from their website: https://victra.com/stores/wi-viroqua?y_source=1_NDE2NTc2NC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Verizon Authorized Retailer - Victra quickly are 43.559817, -90.889877. Scroll down to find out opening hours, reviews and other important information about Verizon Authorized Retailer - Victra.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Health and safety
- Staff required to disinfect surfaces between visits
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
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Sandy
Is there a negative star? Worst customer service ever. Confirmed appt by email. Got to the store. Closed! Waited an hour....never opened. Went back to the store a couple hours later. Asked how can you close when you have a confirmed appt? Reply....I am only one person. Will never be a Verizon customer again.
06.2022Amanda
UPDATE: Went to do some account changes and unfortunately couldn't because they are just a retail store. But, we got some awesome deals on new phones and accessories. The customer service was amazing. Even though we didn't accomplish what we went in for, we were very happy when we left. Thanks again! New ownership has made a WORLD of difference! Leah was great!! She acknowledged everyone that walked in (which was only 2 people other than us), offered products but wasn't pushy, and was very pleasant to work with.
06.2022Cheri
I was treated warmly & respectively. The manager was very kind and explained everything clearly. Very nice store.
06.2022Rodney
Was time for a change. Stopped in got my questions answered on each phone I looked at. Was quick and easy to get it all took care of.
06.2022Eugene
Plan on taking the day off with without a appointment. Under staffed and lack of knowledge with new employees with no supervision. We were in 5x before given information needed. Switching phone carriers.
01.2022Rhonda
The store manager Erica went above and beyond to help me. I was transferring accounts and I also had an issue with my Apple ID. She was patient and so helpful with the process. I live 2 hours away and stopped at this store while visiting a friend but I would make the 2 hour drive to deal with Erica again. So very grateful for her knowledge and level of professionalism!
07.2021peter
Erica was very calm very knowledgeable very helpful. The last two times I've been in your store purchasing a phone for iPad etc It has taken hours to get the paperwork straightened out etc. , Nearly 8 hours for the last time when I bought my pixel. I was pleasantly surprised I was out of there just over an hour.
07.2021Shannon
Erica was awesome! Very friendly, patient and knowledgeable about the products they sell! Made us feel comfortable and was a completely different experience than our experiences in La Crosse.
07.2021Tammy
Erica was great! Very helpful in setting up my new watch. Very nice process and very quick. She is a great person with excellent customer service skills. Will definitely return to her!!
07.2021Joe
(Our experience was during the COVID-19 pandemic with adjusted hours and staffing) Erica was the only person working in the store that day yet she managed to make sure that everyone who came to the store had the option of scheduling an appointment to come back or to wait in line in time to be helped that day. Although we waited a little longer than anticipated, she assured us that we would be taking care of no matter what that same day. Typically, the store closes at 6 PM however we ended up wrapping up our transaction of two new phones and a few accessories at a little bit before 8:30 that evening. We were not even the last ones that she helped that day as there was one last customer who had lost her phone. There’s no telling what time Erica finally got to close up and go home to HER family but I know that she certainly went the extra mile to make sure that my wife and I were well taken care of and that the other customers with pressing issues were taken care of as well.
07.2020