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Rocket Lube & Car Wash in Monroe (3310 Sterlington Rd, LA 71203)
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Rocket Lube & Car Wash is located in Monroe (Louisiana state) on the street of 3310 Sterlington Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1318-324-1407. You can get more information from their website: http://www.rocketlube.com/. The coordinates that you can use in navigation applications to get to find Rocket Lube & Car Wash quickly are 32.556572, -92.075209. Scroll down to find out opening hours, reviews and other important information about Rocket Lube & Car Wash.
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Kim
Did a great job on some tough stains from sitting under a tree. Car looks nice and shinny. Did not wait long at all!
11.2022Ram
The worst and most dishonest service I have ever used. I chose to go there because I figured they would be honest and do a good job. I was COMPLETELY WRONG ! I called ahead of my appointment and got everything set up. They said they had everything needed for my oil change. I talked to the actual oil change guy about what I needed and he said that they will get it done. I go inside and sit down for 5 minutes. A man walks in and tells me that they don’t have the (5w 30) oil for my truck but they have a different kind that is basically the same thing. I told him that I did not want any other oil in my truck than what the truck actually calls for. I told the guy that I would like to take my truck somewhere else. He went outside and said he would get the truck ready to leave. He comes back in 3 minutes later and says that they found the oil sitting in the corner. I asked to see the bottle. He leaves again He comes back in to tell me that they have dumped the oil in my truck before they knew that they didn’t have what we originally agreed on. They had to go to autozone and get the oil that I asked for. They put the right oil in my truck and proceed to charge me $84 for an oil change that I can get $20 cheaper at another place. (Again, I went there because I thought they were professional ) Dishonesty is how you lose customers. They have lost me for life. I will never go back. I hope you read this and decide for yourself where you want to go Service: Oil change
10.2022Randall
Fast and Efficient service for an inspection sticker - in and out no hassle. Also, Rocket offered excellent differential services. All staff were professional and kept me informed as I waited in their comfortable waiting area.
10.2022Denise
I have used this business for a long time but today a co- worker and I went through and they did not do a good job for either of us. The outside was ok but they did not wipe the dashboard or the cup holders or anything else and did not vacuum well. And my good pen is missing! Very disappointed today. Basically drove through the car wash and the employees dried it off for $21☹️ Services: Vacuuming, Auto detailing
10.2022Boyd
Great service,. friendly staff and awesome car wash
10.2022Celestine
I never liked them . They don't care about no one . To tell me I'm not able get inspection sticker because of Crack across windshield. I know law myself . The very rude. I only got oil change once in 21 years I been in raggly city . I thought was better opportunities. I see same kind of bs . It really hurts when just don't want no trouble . No one seems care . All about money or you just nobody . Law already the law . Even though they tell you whatever they want . Just business . No I never recommend then no one regardless . It hard out here . You see you trying make it thru your day because I don't have support system or team of individuals really care if I get stop or get in bad situation. I only rely on what I taught . I'm so glad I wasn't raised in city . To continue stay here . I got no other home . I except it . God knows best .
08.2022Clifford
$80 oil changes. They did not ask what type of oil I wanted nor did anyone tell me a price until the work was done, so I was essentially FORCED to pay. Terrible customer service and workers are unprofessional and untrained. Definitely my first and last oil change here. Service: Oil change
07.2022Sharon
I'd give them a 1. I went to get an inspection sticker on my vehicle. I sat in line 20 min. He came to my truck and told me to take my insrance, license and registration out and put on dash. I did, then he came back 10 min later to say my boss says i cant do your inspection because of the way your truck sounds. I said what???? He said he just couldn't do it... I said ok and left. I was on my lunch break and had to get back to work in Sterlington .... My thing is if you knew you wasn't going to do my vehicle. Why have me sitting there for almost 45 min looking crazy. Never again
04.2022John
Paid for oil change and wash. Dude comes around to let me know they're done with the oil and about to wash it. 3 minutes later they park it in front of me still dirty. I wait, thinking someone is about to pull it around. After 10 minutes I went inside and was told the wash just closed. Manager said he doesn't know what happened but they'll rain check it. Y'all can keep this place, go to power lube or car wash west instead. These folks are trash. Service: Oil change
01.2022Steven
They do a fairly good job and usually not a long wait. However on our last time there, my wife also paid extra for tar removal along with their best carwash. When we were about to enter the vehicle to leave she noticed no tar had been removed. Upon reporting this we were told that this was overlooked by the employees which we could understand and said they would get right on it. After waiting 30 to 40 minutes and nothing was yet being done, we requested and were refunded the extra cost for the tar removal and we left. We may try this carwash again in the future.
11.2021