auto repair shop
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AAA Brandywine Car Care Insurance Travel Center in Brandywine (16301 Crain Hwy, MD 20613)
About:
Your local AAA Store has been providing industry-leading insurance and travel services for years. And now, we are offering even more. Not only can you get expert travel planning and one-on-one insurance advice, but you can also find trusted auto repair and maintenance services from ASE-certified technicians. We are open to Members and the general public. Visit us today to review your insurance policy and plan your next vacation while we fix your car like it is our own. Please note not all services available during the above store hours. Call ahead so we can ensure you are totally satisfied. Amazon Hub Locker located within this store.
AAA Brandywine Car Care Insurance Travel Center is located in Brandywine (Maryland state) on the street of 16301 Crain Hwy. If you want to ask about something we recommend contacting this place by phone. The Phone number is +13019099519. You can get more information from their website: https://cluballiance.aaa.com/About/storedetails?id=MA077&utm_source=google&utm_medium=organic&utm_campaign=gmb&y_source=1_MTIzMTQ5NzYtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D. The coordinates that you can use in navigation applications to get to find AAA Brandywine Car Care Insurance Travel Center quickly are 38.665283, -76.875861. Scroll down to find out opening hours, reviews and other important information about AAA Brandywine Car Care Insurance Travel Center.
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Available amenities
Planning
- Appointments recommended
Amenities
- Mechanic
- Toilets
Offerings
- Oil change
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
Unavailable amenities
AAA Brandywine Car Care Insurance Travel Center doesn't have any unavailable amenities.Categories
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Brandee
My car was brought in for tire replacement on Jun 7, 2022. It's August and I'm still waiting on the tires to be replaced because of poor communication between the representatives and insurance adjusters. Do not recommend. Services: Auto tire replacement, General repairs & maintenance
08.2022Tim
I come here for oil changes. Also have used the travel agency to book a complicated flight. Triple AAA always comes in clutch when I have I accidentally locked my keys in the car or when I catch a flat on the highway at 4am
08.2022Wanda
Loved that they do a thorough overview of looking for issues with vehicle within a day and provides an estimate. They are less than a dealer and provides great customer care. Wish they would have provided more of a deal for AAA Members. Also, didn't inform me that if have a Costco Membership is 15% discount while AAA is 10% discount. Seem backwards, but now I know.
07.2022meshel
Always professional and courteous. One stop shop for all my AAA maintenance and travel needs. Opened Discover Bank account b/c of this location. Clean and sanitary waiting room.
07.2022Nathan
I dropped my car off at this triple AAA location on July 7th, 2022. When I returned with my girlfriend to pick the car up on July 9th, we drove around back to where my vehicle was parked. She stayed in the car (facing the car we were picking up) while I went in and paid. The mechanic got into the car to drive it around, while doing so my girlfriend witnessed the mechanic backing OVER A CURB, not only that my dash and rear-view camera RECORDED it too. We confronted the mechanic and he said he couldn't do anything about neglecting to care while handling my car, this is after I paid a $2000 mechanic bill. WE WERE FURIOUS that triple AAA employees can run over curbs while having possession of YOUR VEHICLE and not compensate you for their negligence. DON'T TRUST THIS LOCATION WITH YOUR VEHICLE. Service: Auto maintenance
07.2022Jody
Had my first visit to a AAA center and was blown away! We came for International Driving Permits so I can’t comment on all services, but everyone we interacted with was super friendly and professional! We were greeted at the door, directed to the right counter for our needs, and helped swiftly by Asia. The facility is immaculate and the staff’s performance has actually made me look at AAA in a whole new way!
06.2022Miroslava
Don’t get me wrong, I love AAA. However, CSR supposed to call me to let me know about my vehicle, they NEVER call and I had to drive up there to see why my car was taking so long. It was supposed to be one hour job, but It took eighth hours to get my vehicle back. The mechanic thought that the CSR called but they never did. My vehicle needed some extra work and they were waiting for my response. I was disappointed with the lack of professionalism from the CSR communicating with me. If the mechanic have an update on the vehicle, call us on time so we know what’s going on instead of me doing their job. I dropped my car at 9:00am and end up picking it up the next day. But I love my AAA. I just won’t take my vehicle there anymore for service. Service: General repairs & maintenance
06.2022William
I've gotten my last several oil changes here, which always go off without a hitch, and none of those bill-padding tactics that I encountered at the car dealership. Noteworthy, AAA-Plus members get a discount. Service: Oil change
05.2022Patrick
The oil change was fairly easy and the atmosphere was ok. The problems arose when I got home and reviewed my dashcam footage. The service tech turned one of the cameras and unplugged the other. I went back down to the location to inquire about this issue. I spoke with the assistant manager and he spoke with the service tech, after reviewing my footage. The tech admitted to turning the one can before and after but denied unplugging the other. I explained that the cameras are for my safety or myself and my car and this action put both in jeopardy. The assistant manager took notes for the district manage and only offered an apology. I took my car for the oil change to them because they are supposed to be a trusted company. The shady actions show me that I was misinformed.
03.2022bckarn
I love this AAA store! The staff is very customer service oriented and I have written several complimentary reviews for the staff but Simon Cox is the very best Staff Assistant I've met in any AAA store. Fist, he replied to my phone message very quickly, listened carefully to my question and offered a solution that I had not thought possible. When I drove by to the Brandywine store, Simon was readily available, efficient and positive,. He also explained clearly several options to that are available with as n upgraded credit card. Mr problem was solved very quickly and I had a much better opinion of AAA's willingness to accommodate customers. Simon is a top level rep for AAA! Thank you.
02.2022