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TD Bank in Germantown (19905 Century Blvd, MD 20874)
About:
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.
TD Bank is located in Germantown (Maryland state) on the street of 19905 Century Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +12406860134. You can get more information from their website: https://locations.td.com/us/19905-century-boulevard-germantown?utm_source=google-maps&utm_medium=yext&utm_campaign=always_on&utm_content=tdct_appointment&y_source=1_MzE0NzI0MC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find TD Bank quickly are 39.182865, -77.263239. Scroll down to find out opening hours, reviews and other important information about TD Bank.
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Available amenities
Crowd
- LGBTQ+ friendly
Offerings
- amenities.offerings.has_cash_advance
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
ARIF
Slow service. Never seen more than 2-3 clients at a time yet still take long time to be served.
08.2022ARIF
Slow service. Never seen more than 2-3 clients at a time yet still take long time to be served.
08.2022ARIF
Slow service. Never seen more than 2-3 clients at a time yet still take long time to be served.
08.2022ARIF
Slow service. Never seen more than 2-3 clients at a time yet still take long time to be served.
08.2022ARIF
Slow service. Never seen more than 2-3 clients at a time yet still take long time to be served.
08.2022Mary
The worst ever. They lie and do not honor their promises; specifically the promotion to add 200 to your account for opening a qualifying direct deposit which I did. I was told in person and on the phone that the deposit was on it’s way and in progress. I’m closing my account as soon as last checks clear.
07.2022Kailey
I'll give this place two stars because I recently had a good visit out of the past 7 visits at this location. Usually, service is extremely slow but the staff are nice.
07.2022Mary
The worst ever. They lie and do not honor their promises; specifically the promotion to add 200 to your account for opening a qualifying direct deposit which I did. I was told in person and on the phone that the deposit was on it’s way and in progress. I’m closing my account as soon as last checks clear.
07.2022Kailey
I'll give this place two stars because I recently had a good visit out of the past 7 visits at this location. Usually, service is extremely slow but the staff are nice.
07.2022Mary
The worst ever. They lie and do not honor their promises; specifically the promotion to add 200 to your account for opening a qualifying direct deposit which I did. I was told in person and on the phone that the deposit was on it’s way and in progress. I’m closing my account as soon as last checks clear.
07.2022Mary
The worst ever. They lie and do not honor their promises; specifically the promotion to add 200 to your account for opening a qualifying direct deposit which I did. I was told in person and on the phone that the deposit was on it’s way and in progress. I’m closing my account as soon as last checks clear.
07.2022Mary
The worst ever. They lie and do not honor their promises; specifically the promotion to add 200 to your account for opening a qualifying direct deposit which I did. I was told in person and on the phone that the deposit was on it’s way and in progress. I’m closing my account as soon as last checks clear.
07.2022Kailey
I'll give this place two stars because I recently had a good visit out of the past 7 visits at this location. Usually, service is extremely slow but the staff are nice.
07.2022Kailey
I'll give this place two stars because I recently had a good visit out of the past 7 visits at this location. Usually, service is extremely slow but the staff are nice.
07.2022Kailey
I'll give this place two stars because I recently had a good visit out of the past 7 visits at this location. Usually, service is extremely slow but the staff are nice.
07.2022Tom
Horrific customer service. Very slow staff and my average visit exceeds 20 minutes each time (15-17 minutes of waiting in line plus my 2-3 minutes for my simple transaction) No sense of urgency by anyone there, although the staff are very friendly. I just feel bad
05.2022Tom
Horrific customer service. Very slow staff and my average visit exceeds 20 minutes each time (15-17 minutes of waiting in line plus my 2-3 minutes for my simple transaction) No sense of urgency by anyone there, although the staff are very friendly. I just feel bad
05.2022Tom
Horrific customer service. Very slow staff and my average visit exceeds 20 minutes each time (15-17 minutes of waiting in line plus my 2-3 minutes for my simple transaction) No sense of urgency by anyone there, although the staff are very friendly. I just feel bad
05.2022Tom
Horrific customer service. Very slow staff and my average visit exceeds 20 minutes each time (15-17 minutes of waiting in line plus my 2-3 minutes for my simple transaction) No sense of urgency by anyone there, although the staff are very friendly. I just feel bad
05.2022Tom
Horrific customer service. Very slow staff and my average visit exceeds 20 minutes each time (15-17 minutes of waiting in line plus my 2-3 minutes for my simple transaction) No sense of urgency by anyone there, although the staff are very friendly. I just feel bad
05.2022Yoosung
Terrible customer service. Went in to open an account. They acted like they were trying to do me favor. Extremely rude and acted like they had better things to do with their time. The place was empty so I'm not sure they tried to rush me. If this is their first display of customer service to me, this is not the bank for me. I just walked out. I went to Capital One and was treated like a king. This TD bank is so clueless... without customers they are out of their jobs.
02.2022Atif
Big line … slow customer service, need to hire more people… bank should be in and out … i was in rush and look attached picture
02.2022Yoosung
Terrible customer service. Went in to open an account. They acted like they were trying to do me favor. Extremely rude and acted like they had better things to do with their time. The place was empty so I'm not sure they tried to rush me. If this is their first display of customer service to me, this is not the bank for me. I just walked out. I went to Capital One and was treated like a king. This TD bank is so clueless... without customers they are out of their jobs.
02.2022Atif
Big line … slow customer service, need to hire more people… bank should be in and out … i was in rush and look attached picture
02.2022Yoosung
Terrible customer service. Went in to open an account. They acted like they were trying to do me favor. Extremely rude and acted like they had better things to do with their time. The place was empty so I'm not sure they tried to rush me. If this is their first display of customer service to me, this is not the bank for me. I just walked out. I went to Capital One and was treated like a king. This TD bank is so clueless... without customers they are out of their jobs.
02.2022Atif
Big line … slow customer service, need to hire more people… bank should be in and out … i was in rush and look attached picture
02.2022Yoosung
Terrible customer service. Went in to open an account. They acted like they were trying to do me favor. Extremely rude and acted like they had better things to do with their time. The place was empty so I'm not sure they tried to rush me. If this is their first display of customer service to me, this is not the bank for me. I just walked out. I went to Capital One and was treated like a king. This TD bank is so clueless... without customers they are out of their jobs.
02.2022Yoosung
Terrible customer service. Went in to open an account. They acted like they were trying to do me favor. Extremely rude and acted like they had better things to do with their time. The place was empty so I'm not sure they tried to rush me. If this is their first display of customer service to me, this is not the bank for me. I just walked out. I went to Capital One and was treated like a king. This TD bank is so clueless... without customers they are out of their jobs.
02.2022Atif
Big line … slow customer service, need to hire more people… bank should be in and out … i was in rush and look attached picture
02.2022Atif
Big line … slow customer service, need to hire more people… bank should be in and out … i was in rush and look attached picture
02.2022Michael
Update 10.10.2020 - Spoke to Sam on the phone to ask for guidance on how to deposit money into my IRA account because my account doesn't allow Mobil deposit. I already knew that they are different td bank vs ameritrade. She replied "Its our sister company but we have nothing do with those accounts". Again, I stated that I know its not the same but could at least guide me to the right direction. She replied " call them". I asked would you by any chance know their main line since the office is closed and She replied "ugh I can Google it". She was just short, snarky, and probably not the best person to be answering phones. 1 star reduction for attitude. 1st time I came was on a Saturday and nobody greeted or spoke with us for about 32 min. Then we left BUT this time Matt, the store manager, greeted me as soon as I walked in and sent my information to the Frederick location for my specific account. He helped me with my questions and was very nice!! Great save for the team Matt!!
08.2021Mariama
I don't understand why it's takes 10 days to validate a deposit check. The teller told me that it would take time because my account is new. What does this mean? I wanted to cancel the deposit and he told it's wasn't possible to do that. I am worried. Today 04/10/2021 TD has still kept my deposited check unavailable. My company that drafted the check has sent yesterday a pay directly to my account. Please help can this be a police case? SOS can I sue the bank?
08.2021Tony
I don't know why but this location is very slow and I mean very very slow people working there compared to all other TD bank locations I've visited. I can have a simple deposit and I swear it takes them 5-7 minutes when all other locations takes 2-3 minutes tops. They make it seem like I'm depositing 10's of thousands of dollars, so I don't if they're just bored and drags the process out or what their deal is. If you have one person in front of you, you're pretty much SOL because expect to wait 10-15 minutes before they get to you.
08.2021Michael
Update 10.10.2020 - Spoke to Sam on the phone to ask for guidance on how to deposit money into my IRA account because my account doesn't allow Mobil deposit. I already knew that they are different td bank vs ameritrade. She replied "Its our sister company but we have nothing do with those accounts". Again, I stated that I know its not the same but could at least guide me to the right direction. She replied " call them". I asked would you by any chance know their main line since the office is closed and She replied "ugh I can Google it". She was just short, snarky, and probably not the best person to be answering phones. 1 star reduction for attitude. 1st time I came was on a Saturday and nobody greeted or spoke with us for about 32 min. Then we left BUT this time Matt, the store manager, greeted me as soon as I walked in and sent my information to the Frederick location for my specific account. He helped me with my questions and was very nice!! Great save for the team Matt!!
08.2021Mariama
I don't understand why it's takes 10 days to validate a deposit check. The teller told me that it would take time because my account is new. What does this mean? I wanted to cancel the deposit and he told it's wasn't possible to do that. I am worried. Today 04/10/2021 TD has still kept my deposited check unavailable. My company that drafted the check has sent yesterday a pay directly to my account. Please help can this be a police case? SOS can I sue the bank?
08.2021Tony
I don't know why but this location is very slow and I mean very very slow people working there compared to all other TD bank locations I've visited. I can have a simple deposit and I swear it takes them 5-7 minutes when all other locations takes 2-3 minutes tops. They make it seem like I'm depositing 10's of thousands of dollars, so I don't if they're just bored and drags the process out or what their deal is. If you have one person in front of you, you're pretty much SOL because expect to wait 10-15 minutes before they get to you.
08.2021Michael
Update 10.10.2020 - Spoke to Sam on the phone to ask for guidance on how to deposit money into my IRA account because my account doesn't allow Mobil deposit. I already knew that they are different td bank vs ameritrade. She replied "Its our sister company but we have nothing do with those accounts". Again, I stated that I know its not the same but could at least guide me to the right direction. She replied " call them". I asked would you by any chance know their main line since the office is closed and She replied "ugh I can Google it". She was just short, snarky, and probably not the best person to be answering phones. 1 star reduction for attitude. 1st time I came was on a Saturday and nobody greeted or spoke with us for about 32 min. Then we left BUT this time Matt, the store manager, greeted me as soon as I walked in and sent my information to the Frederick location for my specific account. He helped me with my questions and was very nice!! Great save for the team Matt!!
08.2021Michael
Update 10.10.2020 - Spoke to Sam on the phone to ask for guidance on how to deposit money into my IRA account because my account doesn't allow Mobil deposit. I already knew that they are different td bank vs ameritrade. She replied "Its our sister company but we have nothing do with those accounts". Again, I stated that I know its not the same but could at least guide me to the right direction. She replied " call them". I asked would you by any chance know their main line since the office is closed and She replied "ugh I can Google it". She was just short, snarky, and probably not the best person to be answering phones. 1 star reduction for attitude. 1st time I came was on a Saturday and nobody greeted or spoke with us for about 32 min. Then we left BUT this time Matt, the store manager, greeted me as soon as I walked in and sent my information to the Frederick location for my specific account. He helped me with my questions and was very nice!! Great save for the team Matt!!
08.2021Mariama
I don't understand why it's takes 10 days to validate a deposit check. The teller told me that it would take time because my account is new. What does this mean? I wanted to cancel the deposit and he told it's wasn't possible to do that. I am worried. Today 04/10/2021 TD has still kept my deposited check unavailable. My company that drafted the check has sent yesterday a pay directly to my account. Please help can this be a police case? SOS can I sue the bank?
08.2021Michael
Update 10.10.2020 - Spoke to Sam on the phone to ask for guidance on how to deposit money into my IRA account because my account doesn't allow Mobil deposit. I already knew that they are different td bank vs ameritrade. She replied "Its our sister company but we have nothing do with those accounts". Again, I stated that I know its not the same but could at least guide me to the right direction. She replied " call them". I asked would you by any chance know their main line since the office is closed and She replied "ugh I can Google it". She was just short, snarky, and probably not the best person to be answering phones. 1 star reduction for attitude. 1st time I came was on a Saturday and nobody greeted or spoke with us for about 32 min. Then we left BUT this time Matt, the store manager, greeted me as soon as I walked in and sent my information to the Frederick location for my specific account. He helped me with my questions and was very nice!! Great save for the team Matt!!
08.2021Tony
I don't know why but this location is very slow and I mean very very slow people working there compared to all other TD bank locations I've visited. I can have a simple deposit and I swear it takes them 5-7 minutes when all other locations takes 2-3 minutes tops. They make it seem like I'm depositing 10's of thousands of dollars, so I don't if they're just bored and drags the process out or what their deal is. If you have one person in front of you, you're pretty much SOL because expect to wait 10-15 minutes before they get to you.
08.2021Mariama
I don't understand why it's takes 10 days to validate a deposit check. The teller told me that it would take time because my account is new. What does this mean? I wanted to cancel the deposit and he told it's wasn't possible to do that. I am worried. Today 04/10/2021 TD has still kept my deposited check unavailable. My company that drafted the check has sent yesterday a pay directly to my account. Please help can this be a police case? SOS can I sue the bank?
08.2021Mariama
I don't understand why it's takes 10 days to validate a deposit check. The teller told me that it would take time because my account is new. What does this mean? I wanted to cancel the deposit and he told it's wasn't possible to do that. I am worried. Today 04/10/2021 TD has still kept my deposited check unavailable. My company that drafted the check has sent yesterday a pay directly to my account. Please help can this be a police case? SOS can I sue the bank?
08.2021Tony
I don't know why but this location is very slow and I mean very very slow people working there compared to all other TD bank locations I've visited. I can have a simple deposit and I swear it takes them 5-7 minutes when all other locations takes 2-3 minutes tops. They make it seem like I'm depositing 10's of thousands of dollars, so I don't if they're just bored and drags the process out or what their deal is. If you have one person in front of you, you're pretty much SOL because expect to wait 10-15 minutes before they get to you.
08.2021Tony
I don't know why but this location is very slow and I mean very very slow people working there compared to all other TD bank locations I've visited. I can have a simple deposit and I swear it takes them 5-7 minutes when all other locations takes 2-3 minutes tops. They make it seem like I'm depositing 10's of thousands of dollars, so I don't if they're just bored and drags the process out or what their deal is. If you have one person in front of you, you're pretty much SOL because expect to wait 10-15 minutes before they get to you.
08.2021Parsa
me and my wife went to this bank with our two kids to open an account. We stood there for 10 minutes and no one even made eye contact or said hi. Finally one guy sitting at the desk acknowledged us in a rude way at which point I told him we are taking our business else where. They lost a great client. Their loss
08.2019Parsa
me and my wife went to this bank with our two kids to open an account. We stood there for 10 minutes and no one even made eye contact or said hi. Finally one guy sitting at the desk acknowledged us in a rude way at which point I told him we are taking our business else where. They lost a great client. Their loss
08.2019Parsa
me and my wife went to this bank with our two kids to open an account. We stood there for 10 minutes and no one even made eye contact or said hi. Finally one guy sitting at the desk acknowledged us in a rude way at which point I told him we are taking our business else where. They lost a great client. Their loss
08.2019Parsa
me and my wife went to this bank with our two kids to open an account. We stood there for 10 minutes and no one even made eye contact or said hi. Finally one guy sitting at the desk acknowledged us in a rude way at which point I told him we are taking our business else where. They lost a great client. Their loss
08.2019Parsa
me and my wife went to this bank with our two kids to open an account. We stood there for 10 minutes and no one even made eye contact or said hi. Finally one guy sitting at the desk acknowledged us in a rude way at which point I told him we are taking our business else where. They lost a great client. Their loss
08.2019