pet boarding service
Closed Now
Best Friends Pet Hotel in Boxford (126 Killam Hill Rd, MA 01921)
About:
Best Friends Pet Hotel is the leader of the pack when it comes to the absolute best care for your dog or cat. We specialize in boarding, grooming, doggy day camp and training. We are a 100% Employee owned business, and all of our locations are owned and operated by our Best Friends Pet Care. We offer a fully customizable boarding stay for dogs, cats and other pets - with either individualized or group play. We also offer Doggy Day camp every day, with full and half-day packages available. We interview every dog, before they start Doggy Day Camp, and our Camp is staffed 100% of the time with our Certified Camp Counselors.
Best Friends Pet Hotel is located in Boxford (Massachusetts state) on the street of 126 Killam Hill Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1978-887-5760. You can get more information from their website: http://www.bestfriendspetcare.com/location/boxford-ma/. The coordinates that you can use in navigation applications to get to find Best Friends Pet Hotel quickly are 42.691004, -70.986172. Scroll down to find out opening hours, reviews and other important information about Best Friends Pet Hotel.
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- Wheelchair-accessible entrance
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joshua
I am sick while writing this review, and you can look through my many reviews, I do not normally have anything bad to say about most places my family does business with. We boarded our dog for 6 days while on a trip to Florida. We were told that we could bring our own food and they would follow our instructions. As you can see in the picture my wife labeled each days food with a date. The canned food was never given to him. We also sent treats with him and the bag was never even opened. Lastly, we sent him in with brand new toys and they were never given to him. I would not reccomend bringing your animals here.
07.2022Tracey
Had to board my 3 and 1/2 mo. puppy for 3 nights. I explained that she was a rescue and suffered from severe separation anxiety and was fearful of other dogs. (I have had dogs my entire life and used to breed Goldens, so this isn’t my 1st rodeo). I called the next morning after drop off and wasn’t given much information - only 1 pet cam was functioning, with no dogs yo be seen , so I couldn’t check in on her on my own. When I picked her up, she looked emaciated and exhausted. I asked questions, but received no updates on her stay, and was told she “might have played with another dog on Friday”, but wasn’t sure. She basically Collapsed in my car. When I got her home and weighed her, she had lost 4 lbs. Obviously she either hadn’t eaten at all/was so stressed she hadn’t slept in three days. Someone should have called - they need to be much more communicative with customers. My pup won’t even go near her crate now, which was never an issue before.
07.2022Barry
We are Boxford residents and own a Tibetan Mastiff with a very FULL coat. Each spring we have her shaved by another West Boxford kennel for about $200.00. I always thought this was on the high side but excepted it. Today, my wife brought our dog to BEST FRIENDS PET HOTEL for her spring shave. When she picked up our dog she was billed $400.00. No materials used just labor. We will NEVER recommend this HOTEL to anyone and will discourage residents from using their services. Best Friends, REALLY!
06.2022Kate
We have been going to Best Friends Boxford for close to 10 years. All of our pups love it here. The staff and other patrons are great. Our dog come home happy and tired from a wonderful day of socialization and play.
04.2022Joseph
I think before the virus things were very good. Now with the reduced hours still in place and I dont think the plays times for the dogs is enough..other best friends are back to normal times and operations. Not sure how this is going to work out.
10.2021Katelyn
Our dog and cat always love it here! When we arrive, my dog is eager to go back and play with her friends! The one time we unfortunately had to cancel boarding due to my dog getting sick, they were very understanding and charged nothing for it!
10.2021Eugene
Booked staying with them for my dogs, filled out paperwork. Then I had some questions and I called them to only receive message that voicemail is full. Tried calling for 3 more days, got the same message. Checked their live cams - out of 3 only 1 was working and a few times I checked it was completely empty in there. Got concerned that they closed down or something, so ended up going to another kennel. Couldn't even cancel my reservation because web site has no option to cancel and phones don't work. A day after I was supposed to bring my dogs in I have received a cancellation e-mail, so I guess they didn't close down. Funny little detail - there's a button in the e-mail to provide feedback. It doesn't work :)
10.2021paige
I've been taking my pup here for the past 6 months. Everytime we show up his tail starts going a mile a minute and when I pick him up hes asleep by the time we leave the parking lot. I trust the staff here and appreciate all the help they offer!
10.2019David
They are great at giving your dog whatever is required for that particular day. My boxer is always excited when we get close to the location and then does his wiggle dance as soon as the door opens.
10.2019Joe
I can't say enough about Best Friends of Boxford!! I love that they love Pesky soo much. Pesky loves going for day camp & sleepovers. Everyone there is exceptional. Especially Kim the manager!! Thank you Best Friends.
10.2017