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BankGloucester in Gloucester (160 Main St, MA 01930)
About:
BankGloucester was founded in 1887 as a cooperative community bank to serve the people of Cape Ann. Since that day, we’ve grown considerably, both in size and in our product offerings, yet our commitment to quality customer service remains the cornerstone of our bank. Our commitment to offering products in a highly personalized way is what makes BankGloucester who we are. Our service representatives get to know our customers on a first-name basis.
BankGloucester is located in Gloucester (Massachusetts state) on the street of 160 Main St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1978-283-8200. You can get more information from their website: http://www.bankgloucester.com/. The coordinates that you can use in navigation applications to get to find BankGloucester quickly are 42.612891, -70.661887. Scroll down to find out opening hours, reviews and other important information about BankGloucester.
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Available amenities
Offerings
- amenities.offerings.has_cash_advance
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
Robert
Financed my house build through Bank Gloucester, everyone there went above and beyond to help me. I’ve been a customer at Cape Ann Savings for over 12 years, so happy to call Bank Gloucester my new bank!
05.2022Ez
I had a terrible experience at the drive up window today. I brought a deposit, was told by the teller my deposit was incorrect and she was too busy to deal with it, that I’d have to go around to the end of the line. After returning to my office to check my deposit slip, it was correct. I returned and told the teller it was correct, she added it up again and it in fact, was correct. I usually don’t complain but this seems a bit ridiculous to me, it is literally her job to add the checks and enter the deposit. It only takes 1 minute, everyone is busy at this time, just take a breath and try to help people out a little bit.
12.2021Margaret
I had a great experience at BankGloucester last week with customer service specialist, Kajsa. She opened a CD for me with speed and efficiency. I was impressed by her attention to detail and delighted with the BankGloucester yoga mat she gave me!
09.2021Zorba
Been with this bank for years. They have turned into the worst customer service I’ve experienced. Over 30 minute average drive through time which is the only option now. To transfer money you need to make a next day appointment. So inconvenient, how can every other bank figure it out but they can’t?
09.2021Nicole
Aside from this one woman with glasses and long blonde hair, my experiences with the tellers have been cold, and unfriendly. & everytime I've ever had to call them, the people who would answer were less than kind, and couldn't wait to get me off of the phone.
09.2021Nina
I used to work at bank gloucester years ago. I still enjoy banking here! The tellers and customer service have always gone above and beyond!
09.2021Jonathan
Can’t say enough good remarks about the mortgage team at bank Gloucester. Grace and Amy went above and beyond for me. Thank you!!!!
09.2021Ryan
I’ve been with BankGloucester ever since I first needed a bank account and I’ve had nothing but great experiences with them every time I’ve needed them. They are always quick to assist me and are mainly staffed by other locals. I definitely recommend using them for all your banking needs.
09.2020Maryanne
A true hometown Bank with real people service. My mortgage was never sold! Customer service always ready to advise you. Banking with this bank is a pleasure. Plus Bank Gloucester gives back to the community. ☆Thank You ☆
09.2016Catherine
Not recommended. Online banking not secure, they sell ads on their online banking site so as you are viewing your sensitive bank info, like balances and transactions, pop up ads come up trying to sell you stuff. Spoke to the IT department head P. Natty, very unpleasant and very unprofessional. Long wait times for customer service, no return call backs. I'd recommend Cape Ann Savings Bank.
09.2016