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AT&T Store in Marlborough (601 Donald Lynch Blvd, MA 01752)

4.2 (40 reviews)

About:

AT&T Store Logo

Retailer providing wireless plans & a range of phones, devices & accessories.


AT&T Store is located in Marlborough (Massachusetts state) on the street of 601 Donald Lynch Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +15085078142. You can get more information from their website: https://www.att.com/stores/massachusetts/marlborough/211788?source=E-g2s10000000000L&wtExtndSource=stores. The coordinates that you can use in navigation applications to get to find AT&T Store quickly are 42.355997, -71.613008. Scroll down to find out opening hours, reviews and other important information about AT&T Store.

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Available amenities

Payments

  • Debit cards

Accessibility

  • Wheelchair-accessible entrance
  • Wheelchair-accessible car park

Service options

  • In-store pickup
  • In-store shopping

Health and safety

  • Staff required to disinfect surfaces between visits

Unavailable amenities

Service options

  • Delivery

Categories

Tags

FAQ

Are the opening hours of AT&T Store up to date? Is the place part of a chain store? AT&T Store is my place. Can I manage it? What categories is AT&T Store listed in? How is AT&T Store rated? What is the address of AT&T Store? How to Get in Touch With AT&T Store?

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Reviews about AT&T Store - 40

Matt

5:00 Friday night and the kiosk is closed. Hours are posted as 11:00 am to 7:00 pm. Tried calling for 4 hours before coming over. You will need to find somewhere else to buy your AT&T products.

08.2022

Matt

5:00 Friday night and the kiosk is closed. Hours are posted as 11:00 am to 7:00 pm. Tried calling for 4 hours before coming over. You will need to find somewhere else to buy your AT&T products.

08.2022

Matt

5:00 Friday night and the kiosk is closed. Hours are posted as 11:00 am to 7:00 pm. Tried calling for 4 hours before coming over. You will need to find somewhere else to buy your AT&T products.

08.2022

Matt

5:00 Friday night and the kiosk is closed. Hours are posted as 11:00 am to 7:00 pm. Tried calling for 4 hours before coming over. You will need to find somewhere else to buy your AT&T products.

08.2022

Cody

Alfredo was amazing. Ask for him! I spent over an hour on the phone trying to get help and he fixed my problem in minutes! Honest, knowledgeable, fast and painless.

01.2022

Cody

Alfredo was amazing. Ask for him! I spent over an hour on the phone trying to get help and he fixed my problem in minutes! Honest, knowledgeable, fast and painless.

01.2022

Cody

Alfredo was amazing. Ask for him! I spent over an hour on the phone trying to get help and he fixed my problem in minutes! Honest, knowledgeable, fast and painless.

01.2022

Cody

Alfredo was amazing. Ask for him! I spent over an hour on the phone trying to get help and he fixed my problem in minutes! Honest, knowledgeable, fast and painless.

01.2022

Tracee

STAY FAR AWAY FROM THIS STORE! My husband visited this store in October as he was due for a upgrade on his phone, the manager, Jairo assisted him with this or shall I say deceptively assisted him. This “manager” Jairo explained that he could lower our bill, along with ordering a new iPhone 13 for my husband and stated the current promotion was a free Apple Watch. My husband changed our plan, ordered his new phone and Apple Watch, in which he paid the sales tax for. Well needless to say this so called manager was so dishonest with us. Our bill had doubled and we were getting charged for the “free” Apple Watch. Both my husband and I reached out numerous times to try to rectify this and we were never called back as many of the employees and manager had stated they were going to do. They kept pushing us aside and stating “we’ll look into it”. Well almost 2 months have gone by and nothing has been done through the store or corporate. I have been a loyal customer for over 20 years and I am seriously considering changing providers.

12.2021

Tracee

STAY FAR AWAY FROM THIS STORE! My husband visited this store in October as he was due for a upgrade on his phone, the manager, Jairo assisted him with this or shall I say deceptively assisted him. This “manager” Jairo explained that he could lower our bill, along with ordering a new iPhone 13 for my husband and stated the current promotion was a free Apple Watch. My husband changed our plan, ordered his new phone and Apple Watch, in which he paid the sales tax for. Well needless to say this so called manager was so dishonest with us. Our bill had doubled and we were getting charged for the “free” Apple Watch. Both my husband and I reached out numerous times to try to rectify this and we were never called back as many of the employees and manager had stated they were going to do. They kept pushing us aside and stating “we’ll look into it”. Well almost 2 months have gone by and nothing has been done through the store or corporate. I have been a loyal customer for over 20 years and I am seriously considering changing providers.

12.2021

Tracee

STAY FAR AWAY FROM THIS STORE! My husband visited this store in October as he was due for a upgrade on his phone, the manager, Jairo assisted him with this or shall I say deceptively assisted him. This “manager” Jairo explained that he could lower our bill, along with ordering a new iPhone 13 for my husband and stated the current promotion was a free Apple Watch. My husband changed our plan, ordered his new phone and Apple Watch, in which he paid the sales tax for. Well needless to say this so called manager was so dishonest with us. Our bill had doubled and we were getting charged for the “free” Apple Watch. Both my husband and I reached out numerous times to try to rectify this and we were never called back as many of the employees and manager had stated they were going to do. They kept pushing us aside and stating “we’ll look into it”. Well almost 2 months have gone by and nothing has been done through the store or corporate. I have been a loyal customer for over 20 years and I am seriously considering changing providers.

12.2021

Tracee

STAY FAR AWAY FROM THIS STORE! My husband visited this store in October as he was due for a upgrade on his phone, the manager, Jairo assisted him with this or shall I say deceptively assisted him. This “manager” Jairo explained that he could lower our bill, along with ordering a new iPhone 13 for my husband and stated the current promotion was a free Apple Watch. My husband changed our plan, ordered his new phone and Apple Watch, in which he paid the sales tax for. Well needless to say this so called manager was so dishonest with us. Our bill had doubled and we were getting charged for the “free” Apple Watch. Both my husband and I reached out numerous times to try to rectify this and we were never called back as many of the employees and manager had stated they were going to do. They kept pushing us aside and stating “we’ll look into it”. Well almost 2 months have gone by and nothing has been done through the store or corporate. I have been a loyal customer for over 20 years and I am seriously considering changing providers.

12.2021

John

I went to AT&T to purchase a new phone. Nahum was very pleasant, knowledgeable and patient as I had many questions. He is very professional and made my new phone purchase very easy.

11.2021

John

I went to AT&T to purchase a new phone. Nahum was very pleasant, knowledgeable and patient as I had many questions. He is very professional and made my new phone purchase very easy.

11.2021

John

I went to AT&T to purchase a new phone. Nahum was very pleasant, knowledgeable and patient as I had many questions. He is very professional and made my new phone purchase very easy.

11.2021

John

I went to AT&T to purchase a new phone. Nahum was very pleasant, knowledgeable and patient as I had many questions. He is very professional and made my new phone purchase very easy.

11.2021

Matt

Dawnn is amazing! I transferred 4 lines and 2 Apple watches from Verizon back in January. Dawnn took me through the process of getting my account setup, moving the phones and watches. Everything went smoothly! Dawnn was very knowledgeable, kind, friendly, and alway upbeat. She followed up later to make sure everything was good. Fast forward 9 months and I noticed my bill was coming in higher than expected. I went back today and Dawnn was working - she remembered me from 9 months earlier and quickly found an issue with autopay discounts. She got the right people on the line to get this resolved. She still had the same great attitude and positive vibe. I highly recommend giving her your business!!

08.2021

David

Conor was very helpful with my purchase. He was knowledgeable, answered all my questions and was not pushy in his salesmanship. His colleagues Dawn and Rob were amiable and helped make my buying experience pleasant. Great team at this store!

08.2021

Adam

Rex and John are amazing! I have never had such great service. I had to transfer 4 lines to AT&T including one for my son who lives in CA. now. They were awesome getting everything taken care of and making sure I was getting the best deal! They also have the patience of saints because it was not easy. Thank you Rex and John and I am happy to have switched to AT&T! Kathy Smith

08.2021

Marisa

I was grumpy in advance when I went to the AT&T store to upgrade my phone, and grumpier still when I saw it was a kiosk in the mall. Every time I have to upgrade my phone, it's always a hassle. However, I was blown away beyond all measure by the customer service I received from Dawnn. She was absolutely incredible. (To their credit, the other two men working there also seemed friendly and engaged with their clients). She was so amazingly patient and went soooo far above and beyond, that my friend and I could not stop talking about her. I haven't received customer service like this in years, and she definitely deserves a big fat raise. (And no, I am not a friend or a relative!) I hope that AT&T knows how lucky they are to have her.

08.2021

Ronald

Exceptional service! Thanks for making our experience pleasant and addressing all of our needs! We highly recommend Dawnn as the AT&T associate to have when purchasing or making any account updates! Contact her now!!!

08.2021

Matt

Dawnn is amazing! I transferred 4 lines and 2 Apple watches from Verizon back in January. Dawnn took me through the process of getting my account setup, moving the phones and watches. Everything went smoothly! Dawnn was very knowledgeable, kind, friendly, and alway upbeat. She followed up later to make sure everything was good. Fast forward 9 months and I noticed my bill was coming in higher than expected. I went back today and Dawnn was working - she remembered me from 9 months earlier and quickly found an issue with autopay discounts. She got the right people on the line to get this resolved. She still had the same great attitude and positive vibe. I highly recommend giving her your business!!

08.2021

David

Conor was very helpful with my purchase. He was knowledgeable, answered all my questions and was not pushy in his salesmanship. His colleagues Dawn and Rob were amiable and helped make my buying experience pleasant. Great team at this store!

08.2021

Matt

Dawnn is amazing! I transferred 4 lines and 2 Apple watches from Verizon back in January. Dawnn took me through the process of getting my account setup, moving the phones and watches. Everything went smoothly! Dawnn was very knowledgeable, kind, friendly, and alway upbeat. She followed up later to make sure everything was good. Fast forward 9 months and I noticed my bill was coming in higher than expected. I went back today and Dawnn was working - she remembered me from 9 months earlier and quickly found an issue with autopay discounts. She got the right people on the line to get this resolved. She still had the same great attitude and positive vibe. I highly recommend giving her your business!!

08.2021

Adam

Rex and John are amazing! I have never had such great service. I had to transfer 4 lines to AT&T including one for my son who lives in CA. now. They were awesome getting everything taken care of and making sure I was getting the best deal! They also have the patience of saints because it was not easy. Thank you Rex and John and I am happy to have switched to AT&T! Kathy Smith

08.2021

Matt

Dawnn is amazing! I transferred 4 lines and 2 Apple watches from Verizon back in January. Dawnn took me through the process of getting my account setup, moving the phones and watches. Everything went smoothly! Dawnn was very knowledgeable, kind, friendly, and alway upbeat. She followed up later to make sure everything was good. Fast forward 9 months and I noticed my bill was coming in higher than expected. I went back today and Dawnn was working - she remembered me from 9 months earlier and quickly found an issue with autopay discounts. She got the right people on the line to get this resolved. She still had the same great attitude and positive vibe. I highly recommend giving her your business!!

08.2021

Marisa

I was grumpy in advance when I went to the AT&T store to upgrade my phone, and grumpier still when I saw it was a kiosk in the mall. Every time I have to upgrade my phone, it's always a hassle. However, I was blown away beyond all measure by the customer service I received from Dawnn. She was absolutely incredible. (To their credit, the other two men working there also seemed friendly and engaged with their clients). She was so amazingly patient and went soooo far above and beyond, that my friend and I could not stop talking about her. I haven't received customer service like this in years, and she definitely deserves a big fat raise. (And no, I am not a friend or a relative!) I hope that AT&T knows how lucky they are to have her.

08.2021

David

Conor was very helpful with my purchase. He was knowledgeable, answered all my questions and was not pushy in his salesmanship. His colleagues Dawn and Rob were amiable and helped make my buying experience pleasant. Great team at this store!

08.2021

David

Conor was very helpful with my purchase. He was knowledgeable, answered all my questions and was not pushy in his salesmanship. His colleagues Dawn and Rob were amiable and helped make my buying experience pleasant. Great team at this store!

08.2021

Ronald

Exceptional service! Thanks for making our experience pleasant and addressing all of our needs! We highly recommend Dawnn as the AT&T associate to have when purchasing or making any account updates! Contact her now!!!

08.2021

Adam

Rex and John are amazing! I have never had such great service. I had to transfer 4 lines to AT&T including one for my son who lives in CA. now. They were awesome getting everything taken care of and making sure I was getting the best deal! They also have the patience of saints because it was not easy. Thank you Rex and John and I am happy to have switched to AT&T! Kathy Smith

08.2021

Adam

Rex and John are amazing! I have never had such great service. I had to transfer 4 lines to AT&T including one for my son who lives in CA. now. They were awesome getting everything taken care of and making sure I was getting the best deal! They also have the patience of saints because it was not easy. Thank you Rex and John and I am happy to have switched to AT&T! Kathy Smith

08.2021

Marisa

I was grumpy in advance when I went to the AT&T store to upgrade my phone, and grumpier still when I saw it was a kiosk in the mall. Every time I have to upgrade my phone, it's always a hassle. However, I was blown away beyond all measure by the customer service I received from Dawnn. She was absolutely incredible. (To their credit, the other two men working there also seemed friendly and engaged with their clients). She was so amazingly patient and went soooo far above and beyond, that my friend and I could not stop talking about her. I haven't received customer service like this in years, and she definitely deserves a big fat raise. (And no, I am not a friend or a relative!) I hope that AT&T knows how lucky they are to have her.

08.2021

Marisa

I was grumpy in advance when I went to the AT&T store to upgrade my phone, and grumpier still when I saw it was a kiosk in the mall. Every time I have to upgrade my phone, it's always a hassle. However, I was blown away beyond all measure by the customer service I received from Dawnn. She was absolutely incredible. (To their credit, the other two men working there also seemed friendly and engaged with their clients). She was so amazingly patient and went soooo far above and beyond, that my friend and I could not stop talking about her. I haven't received customer service like this in years, and she definitely deserves a big fat raise. (And no, I am not a friend or a relative!) I hope that AT&T knows how lucky they are to have her.

08.2021

Ronald

Exceptional service! Thanks for making our experience pleasant and addressing all of our needs! We highly recommend Dawnn as the AT&T associate to have when purchasing or making any account updates! Contact her now!!!

08.2021

Ronald

Exceptional service! Thanks for making our experience pleasant and addressing all of our needs! We highly recommend Dawnn as the AT&T associate to have when purchasing or making any account updates! Contact her now!!!

08.2021

Samantha

I can only describe my experience with Conner and Wrex with positive comments. Not only were they both kind and genuine, but they were also exceptionally patient and understanding while completing phone upgrades for my father and I. I felt very comfortable asking questions on information I was confused about, and they listened carefully and explained everything I needed to know with ease (and did not get frustrated when I asked them the same thing like 3x!) I left the kiosk with clear expectations of what I should expect with the upgrades, felt confident with the changes made, and grateful that Conner and Wrex were working during that time. Nothing but great service!

08.2020

Samantha

I can only describe my experience with Conner and Wrex with positive comments. Not only were they both kind and genuine, but they were also exceptionally patient and understanding while completing phone upgrades for my father and I. I felt very comfortable asking questions on information I was confused about, and they listened carefully and explained everything I needed to know with ease (and did not get frustrated when I asked them the same thing like 3x!) I left the kiosk with clear expectations of what I should expect with the upgrades, felt confident with the changes made, and grateful that Conner and Wrex were working during that time. Nothing but great service!

08.2020

Samantha

I can only describe my experience with Conner and Wrex with positive comments. Not only were they both kind and genuine, but they were also exceptionally patient and understanding while completing phone upgrades for my father and I. I felt very comfortable asking questions on information I was confused about, and they listened carefully and explained everything I needed to know with ease (and did not get frustrated when I asked them the same thing like 3x!) I left the kiosk with clear expectations of what I should expect with the upgrades, felt confident with the changes made, and grateful that Conner and Wrex were working during that time. Nothing but great service!

08.2020

Samantha

I can only describe my experience with Conner and Wrex with positive comments. Not only were they both kind and genuine, but they were also exceptionally patient and understanding while completing phone upgrades for my father and I. I felt very comfortable asking questions on information I was confused about, and they listened carefully and explained everything I needed to know with ease (and did not get frustrated when I asked them the same thing like 3x!) I left the kiosk with clear expectations of what I should expect with the upgrades, felt confident with the changes made, and grateful that Conner and Wrex were working during that time. Nothing but great service!

08.2020

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Opening Hours:

Now Open
  • Monday 11:00 AM - 7:00 PM
  • Tuesday 11:00 AM - 7:00 PM
  • Wednesday 11:00 AM - 7:00 PM
  • Thursday 11:00 AM - 7:00 PM
  • Friday 11:00 AM - 7:00 PM
  • Saturday 11:00 AM - 7:00 PM
  • Sunday 11:00 AM - 6:00 PM

Ratings:

  • google logo
    4.6
    Total votes: 101
    Votes distribution:
    1: 9
    2: 0
    3: 1
    4: 1
    5: 90

Location/Contacts:

Network:

  • AT&T Store Logo
    This place is part of the AT&T Store. This chain has places in other locations.
Place last updated at: 28-08-2022 23:01:11