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Verizon Authorized Retailer - Russell Cellular in Beverly (71 Dodge St Unit 110, MA 01915)

4.6 (40 reviews)

About:

Verizon Authorized Retailer - Russell Cellular Logo

Russell Cellular, Inc. is an exclusive Verizon Authorized Retailer specializing in wireless communication services and is one of the nation’s largest Verizon Wireless Retailers.


Verizon Authorized Retailer - Russell Cellular is located in Beverly (Massachusetts state) on the street of 71 Dodge St Unit 110. If you want to ask about something we recommend contacting this place by phone. The Phone number is +19789211071. You can get more information from their website: https://www.russellcellular.com/?y_source=1_MTA1ODMwNDctNzE1LWxvY2F0aW9uLndlYnNpdGU%3D. The coordinates that you can use in navigation applications to get to find Verizon Authorized Retailer - Russell Cellular quickly are 42.575888, -70.888804. Scroll down to find out opening hours, reviews and other important information about Verizon Authorized Retailer - Russell Cellular.

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Available amenities

Payments

  • Debit cards

Planning

  • Quick visit

Accessibility

  • Wheelchair-accessible entrance
  • Wheelchair-accessible car park

Service options

  • Kerbside pickup
  • In-store pickup
  • In-store shopping

Unavailable amenities

Service options

  • Delivery

Categories

Tags

FAQ

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Reviews about Verizon Authorized Retailer - Russell Cellular - 40

Arkady

The staff there are great ! The manager Noel was very kind and helpful. Kat and Anicia were very helpful with my new phone and showing me how to use it . I am looking forward to go to them for all my needs . Thank you for perfect service!.

08.2022

Arkady

The staff there are great ! The manager Noel was very kind and helpful. Kat and Anicia were very helpful with my new phone and showing me how to use it . I am looking forward to go to them for all my needs . Thank you for perfect service!.

08.2022

Arkady

The staff there are great ! The manager Noel was very kind and helpful. Kat and Anicia were very helpful with my new phone and showing me how to use it . I am looking forward to go to them for all my needs . Thank you for perfect service!.

08.2022

Arkady

The staff there are great ! The manager Noel was very kind and helpful. Kat and Anicia were very helpful with my new phone and showing me how to use it . I am looking forward to go to them for all my needs . Thank you for perfect service!.

08.2022

Holly

I went here today to get a new screen protector and then decided to go for a new case. The woman helping me was very helpful and patient when choosing my case. She even helped me find a dark red case. I would definitely come back to this location when I am due for an upgrade!

08.2022

Holly

I went here today to get a new screen protector and then decided to go for a new case. The woman helping me was very helpful and patient when choosing my case. She even helped me find a dark red case. I would definitely come back to this location when I am due for an upgrade!

08.2022

Holly

I went here today to get a new screen protector and then decided to go for a new case. The woman helping me was very helpful and patient when choosing my case. She even helped me find a dark red case. I would definitely come back to this location when I am due for an upgrade!

08.2022

Holly

I went here today to get a new screen protector and then decided to go for a new case. The woman helping me was very helpful and patient when choosing my case. She even helped me find a dark red case. I would definitely come back to this location when I am due for an upgrade!

08.2022

Stephen

First off, going to a cell phone store feels like going to a car dealership to me. Not pleasant and rarely feels like you are being treated straight or getting a fair deal. This experience was different. We were helped by Anisia who was phenomenal. No pressure, honest and straightforward answers. She took the time to listen first in order to understand our needs. I ended up getting a new phone then switched my old iPhone to one of my kids. She also stayed way past the 8pm closing time making sure both phones were all set up and working properly with all data transferred. Definitely our first retail cellphone experience that didn’t leave us frustrated. We felt like we understood everything and that gave us the trust and comfort to make the purchase. Will definitely refer friends and family to this store but primarily to Anisia.

07.2022

Stephen

First off, going to a cell phone store feels like going to a car dealership to me. Not pleasant and rarely feels like you are being treated straight or getting a fair deal. This experience was different. We were helped by Anisia who was phenomenal. No pressure, honest and straightforward answers. She took the time to listen first in order to understand our needs. I ended up getting a new phone then switched my old iPhone to one of my kids. She also stayed way past the 8pm closing time making sure both phones were all set up and working properly with all data transferred. Definitely our first retail cellphone experience that didn’t leave us frustrated. We felt like we understood everything and that gave us the trust and comfort to make the purchase. Will definitely refer friends and family to this store but primarily to Anisia.

07.2022

Stephen

First off, going to a cell phone store feels like going to a car dealership to me. Not pleasant and rarely feels like you are being treated straight or getting a fair deal. This experience was different. We were helped by Anisia who was phenomenal. No pressure, honest and straightforward answers. She took the time to listen first in order to understand our needs. I ended up getting a new phone then switched my old iPhone to one of my kids. She also stayed way past the 8pm closing time making sure both phones were all set up and working properly with all data transferred. Definitely our first retail cellphone experience that didn’t leave us frustrated. We felt like we understood everything and that gave us the trust and comfort to make the purchase. Will definitely refer friends and family to this store but primarily to Anisia.

07.2022

Stephen

First off, going to a cell phone store feels like going to a car dealership to me. Not pleasant and rarely feels like you are being treated straight or getting a fair deal. This experience was different. We were helped by Anisia who was phenomenal. No pressure, honest and straightforward answers. She took the time to listen first in order to understand our needs. I ended up getting a new phone then switched my old iPhone to one of my kids. She also stayed way past the 8pm closing time making sure both phones were all set up and working properly with all data transferred. Definitely our first retail cellphone experience that didn’t leave us frustrated. We felt like we understood everything and that gave us the trust and comfort to make the purchase. Will definitely refer friends and family to this store but primarily to Anisia.

07.2022

Brittany

Do not go to this store! They are a scam! They give my an offer for a trade in upgrade. They said it would get credited towards my new phone. Still have no received it, they still have my old phone yet won't give it back claiming they have shipped it. I have made several calls. Please avoid this place.

07.2022

Brittany

Do not go to this store! They are a scam! They give my an offer for a trade in upgrade. They said it would get credited towards my new phone. Still have no received it, they still have my old phone yet won't give it back claiming they have shipped it. I have made several calls. Please avoid this place.

07.2022

Brittany

Do not go to this store! They are a scam! They give my an offer for a trade in upgrade. They said it would get credited towards my new phone. Still have no received it, they still have my old phone yet won't give it back claiming they have shipped it. I have made several calls. Please avoid this place.

07.2022

Brittany

Do not go to this store! They are a scam! They give my an offer for a trade in upgrade. They said it would get credited towards my new phone. Still have no received it, they still have my old phone yet won't give it back claiming they have shipped it. I have made several calls. Please avoid this place.

07.2022

Lisa

Had to wait, but there were only two people working on a Sunday. When I got help he was knowledgeable and thorough and I left with a working phone. I have to add that I went to Peabody first and was turned away stating they were short-staffed (yet had far more people working there) and were taking appointments only. ??? Verizon needs to hire more people!

06.2022

Alan

Worked with Anicia as I have in the past. She just is so pleasant to work with. She takes her time answering questions and she explains things very thoroughly. Her knowledge of the products is exquisite as is her advice and guidance as to which plans and products would be most useful .

06.2022

Paula

The customer service representative provided me support in a professional manner. She was knowledgeable and patient. And unexpected for me sold me a new phone that I was overdue for! I just hadn’t taken the opportunity to do!!

06.2022

Lisa

Had to wait, but there were only two people working on a Sunday. When I got help he was knowledgeable and thorough and I left with a working phone. I have to add that I went to Peabody first and was turned away stating they were short-staffed (yet had far more people working there) and were taking appointments only. ??? Verizon needs to hire more people!

06.2022

Lisa

Had to wait, but there were only two people working on a Sunday. When I got help he was knowledgeable and thorough and I left with a working phone. I have to add that I went to Peabody first and was turned away stating they were short-staffed (yet had far more people working there) and were taking appointments only. ??? Verizon needs to hire more people!

06.2022

Alan

Worked with Anicia as I have in the past. She just is so pleasant to work with. She takes her time answering questions and she explains things very thoroughly. Her knowledge of the products is exquisite as is her advice and guidance as to which plans and products would be most useful .

06.2022

Paula

The customer service representative provided me support in a professional manner. She was knowledgeable and patient. And unexpected for me sold me a new phone that I was overdue for! I just hadn’t taken the opportunity to do!!

06.2022

Lisa

Had to wait, but there were only two people working on a Sunday. When I got help he was knowledgeable and thorough and I left with a working phone. I have to add that I went to Peabody first and was turned away stating they were short-staffed (yet had far more people working there) and were taking appointments only. ??? Verizon needs to hire more people!

06.2022

Alan

Worked with Anicia as I have in the past. She just is so pleasant to work with. She takes her time answering questions and she explains things very thoroughly. Her knowledge of the products is exquisite as is her advice and guidance as to which plans and products would be most useful .

06.2022

Paula

The customer service representative provided me support in a professional manner. She was knowledgeable and patient. And unexpected for me sold me a new phone that I was overdue for! I just hadn’t taken the opportunity to do!!

06.2022

Alan

Worked with Anicia as I have in the past. She just is so pleasant to work with. She takes her time answering questions and she explains things very thoroughly. Her knowledge of the products is exquisite as is her advice and guidance as to which plans and products would be most useful .

06.2022

Paula

The customer service representative provided me support in a professional manner. She was knowledgeable and patient. And unexpected for me sold me a new phone that I was overdue for! I just hadn’t taken the opportunity to do!!

06.2022

Kara

Steven was a pleasure to work with and made it easy to trade in my device due to it being broken. He did all the work of transferring over my data and even put the screen protector on flawlessly. That’s a struggle around here 😂. I would easily go back there again.

05.2022

Kara

Steven was a pleasure to work with and made it easy to trade in my device due to it being broken. He did all the work of transferring over my data and even put the screen protector on flawlessly. That’s a struggle around here 😂. I would easily go back there again.

05.2022

Kara

Steven was a pleasure to work with and made it easy to trade in my device due to it being broken. He did all the work of transferring over my data and even put the screen protector on flawlessly. That’s a struggle around here 😂. I would easily go back there again.

05.2022

Kara

Steven was a pleasure to work with and made it easy to trade in my device due to it being broken. He did all the work of transferring over my data and even put the screen protector on flawlessly. That’s a struggle around here 😂. I would easily go back there again.

05.2022

Patricia

I am a creature of habit and am not computer smart so to speak and I wasn’t the easiest customer for Kat to deal with but she was extremely patient and explained everything to me about the cloud and moved all my info over so quickly and easily. I wasn’t sure I knew my password so she helped me reset it for the cloud which saved me! I have been telling everyone at work they must go to your store in Beverly on Dodge street as it was so easy and Kat was amazing!!! Thank you so much again!!!

04.2022

David

Excellent customer service by Jared today! My son and I upgraded our phones - seamless experience only taking 20 minutes and we were on our way. Highly recommend this Verizon store.

04.2022

Patricia

I am a creature of habit and am not computer smart so to speak and I wasn’t the easiest customer for Kat to deal with but she was extremely patient and explained everything to me about the cloud and moved all my info over so quickly and easily. I wasn’t sure I knew my password so she helped me reset it for the cloud which saved me! I have been telling everyone at work they must go to your store in Beverly on Dodge street as it was so easy and Kat was amazing!!! Thank you so much again!!!

04.2022

Patricia

I am a creature of habit and am not computer smart so to speak and I wasn’t the easiest customer for Kat to deal with but she was extremely patient and explained everything to me about the cloud and moved all my info over so quickly and easily. I wasn’t sure I knew my password so she helped me reset it for the cloud which saved me! I have been telling everyone at work they must go to your store in Beverly on Dodge street as it was so easy and Kat was amazing!!! Thank you so much again!!!

04.2022

David

Excellent customer service by Jared today! My son and I upgraded our phones - seamless experience only taking 20 minutes and we were on our way. Highly recommend this Verizon store.

04.2022

Patricia

I am a creature of habit and am not computer smart so to speak and I wasn’t the easiest customer for Kat to deal with but she was extremely patient and explained everything to me about the cloud and moved all my info over so quickly and easily. I wasn’t sure I knew my password so she helped me reset it for the cloud which saved me! I have been telling everyone at work they must go to your store in Beverly on Dodge street as it was so easy and Kat was amazing!!! Thank you so much again!!!

04.2022

David

Excellent customer service by Jared today! My son and I upgraded our phones - seamless experience only taking 20 minutes and we were on our way. Highly recommend this Verizon store.

04.2022

David

Excellent customer service by Jared today! My son and I upgraded our phones - seamless experience only taking 20 minutes and we were on our way. Highly recommend this Verizon store.

04.2022

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Opening Hours:

Now Open
  • Monday 9:00 AM - 8:00 PM
  • Tuesday 9:00 AM - 8:00 PM
  • Wednesday 9:00 AM - 8:00 PM
  • Thursday 9:00 AM - 8:00 PM
  • Friday 9:00 AM - 8:00 PM
  • Saturday 9:00 AM - 8:00 PM
  • Sunday 10:00 AM - 6:00 PM

Ratings:

  • google logo
    4.8
    Total votes: 667
    Votes distribution:
    1: 20
    2: 5
    3: 7
    4: 39
    5: 596

Location/Contacts:

Network:

  • Verizon Authorized Retailer - Russell Cellular Logo
    This place is part of the Verizon Authorized Retailer - Russell Cellular. This chain has places in other locations.

Popular Hours:

  • Monday:
  • Tuesday:
  • Wednesday:
  • Thursday:
  • Friday:
  • Saturday:
  • Sunday:
Place last updated at: 03-09-2022 23:31:17