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Custom Built Personal Training inside of Choice Fitness in North Andover (595 Chickering Rd, MA 01845)

3.6 (10 reviews)

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Custom Built Personal Training inside of Choice Fitness Logo

Custom Built Personal Training inside of Choice Fitness is located in North Andover (Massachusetts state) on the street of 595 Chickering Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1978-686-3033. You can get more information from their website: http://www.mychoicefitness.com/. The coordinates that you can use in navigation applications to get to find Custom Built Personal Training inside of Choice Fitness quickly are 42.696814, -71.117384. Scroll down to find out opening hours, reviews and other important information about Custom Built Personal Training inside of Choice Fitness.

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Accessibility

  • Wheelchair-accessible entrance
  • Wheelchair-accessible car park

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Reviews about Custom Built Personal Training inside of Choice Fitness - 10

Mike

I love this gym. It seems that most of the complaints in other reviews here are about the cancelation policies and business practices, about that I cannot comment because I have no experience there. People also complain about the locker rooms, which I also don't really use, so I have no opinion there. What I do have an opinion about is the facility and the equipment and the community of people who go to this place in the morning. It is such a friendly and welcoming place. The machines and equipment are in great condition and they really have everything you need for a workout. The training staff seem like nice people and while I don't use them, I definitely notice the progress that their clients seem to make. The morning crowd varies from get in, get out, get to work to some casual chatting and friendliness. It really is a fun place to be in the morning if you want to get in, get it done and get off to work with some friendly people around you. Finally, I absolutely adore seeing Robin to greet me in the morning at the front desk. She is always so friendly and funny and if you take the time to chat with her you will how much she cares about customer service. With the exception of the odd vacation, Robin is always there in the morning. I want to know this woman's immune system boosting routine because she never takes a sick day. And when she is there, the place is firing on all cylinders. I highly recommend Choice Fitness in North Andover.

09.2022

Desiree

Obsessed with the hot yoga classes! Danielle’s Prana Hot Vinyasa class is my absolute favorite! I always clear my schedule on Thursday nights to attend. The gym itself is very clean and welcoming. The staff is always super friendly too! Highly recommend.

09.2022

Dre

AVOID THIS GYM AT ALL COSTS! We have been trying to cancel the membership since EARLY November. When my wife first talked to one of the managers, Jamie, she suggested for us to pause the membership for three months and promised that we would only pay a $5 maintenance fee per month. However, that's not how things unfolded. Because of a lack of responsibility & honesty from Jamie, we have now paid THREE months of membership and the yearly fee totalling $140 since the initial conversation. This is ridiculous!

02.2022

J

BEWARE OF THEIR PREDATORY CONTRACTS ! Choice is a small gym with good equipment and lack luster bathrooms. My big issue is that they have predatory policies regarding their membership. You can’t change your membership type even if you don’t have access to the perks you signed up for. There are no options for canceling the membership over the phone or online . You have to visit a branch and pay your cancellation fee plus another month of membership regardless if you already paid for it previously. If you need a gym please look elsewhere and save yourself the trouble .

12.2021

Mike

The Gym has everything you need. The patrons are all nice and the workout experience is a good one. I even like all of the staff until I met Robin. In July my girlfriend and I joined at the Methuen facility. We originally wanted the "Silver" membership but were talked into the "gold" because of all of these wonderful amenities. In the last 3 months we have paid our monthly dues on time and have both paid our yearly dues. In total we have already given this gym over $200 for gym use and that is ok because that is what we originally signed up for. In the past 3 months we have come to realize that all of the amenities that they claim to offer are not available because of Covid and that is OK as well. In the time we have been going we have only used the Methuen facility once (the day we signed up).. We fell in love with the North Andover facility and exclusively use that one. Since we are at the point of only using one gym, none of the amenities, and have already paid or yearly dues we tried to ask for a downgrade to the "Silver" membership this morning and that is when we met the charming Robin. She was anything but helpful. Was extremely rude and would not even consider listening to our reasoning of not needing the gold membership. Frustrated, we walked out the front door. In this time she went out of her way to make a another rude comment and made sure we heard it. This is not how you treat customers in any business and Choice Fitness should be embarrassed. You would think during a pandemic they would maybe want to accommodate paying customers instead of insulting them on the way out the door. Why talk people into a premium service when you cannot use premium amenities. You cannot tan nor even shower there. The ball is in your court Choice Fitness. My name is right here in the open. I hope you would reach out so we can discuss. The way you treat your customers is such a paramount part of business. UPDATE: They will continue to charge you the monthly fee even after your year is up. Be very aware of their sketchy business practices. To cancel, they make you go to the the location you signed up at with a signed letter, just so you can cancel them form reupping your yearly membership, even if you don't want it. Oh, and they also charge you $100 to cancel if you want out of your contract early. Do yourself a favor and go to Planet Fitness. The gyms are way cleaner and you can leave anytime. I hope I save some of you from making the same mistake I did.

12.2021

Julianne

Great safety measures in place and hygiene reinforcement is present. Love this gym (all locations). Staff very friendly and always available to help

12.2020

Paul

I agree with other reviews about terrible policies and poor cleanliness. In order to cancel your membership you either have to show up in person, or go to the post office to get a certified letter. It is sad to know they have not adjusted their policy due to the pandemic, nor are they willing to try. As others have stated, the locker rooms are stale and do not have paper towels. I gave them 2 stars instead of 1 because the gym is in good shape and the equipment is all new. Overall the experience at the gym is as expected, but I feel like company policy, customer support efforts, and efforts to keeping the facility clean are more heavily weighted than new equipment.

12.2020

Stephanie

I have been doing personal training Tristan since gyms opened back up. I started with two times a week and have since changed to three times a week. Tristan is very knowledgeable and supportive. With is help today I hit a new PR and I cannot wait to hit another one. I would highly recommend signing up for training with Tristan.

12.2020

Norman

I've been doing personal training with Tristan twice a week for about four months. He customizes workouts for my existing conditions, age and abilities. He is always prepared and varies my exercises so I don't get in a rut. He's also careful about cleaning equipment before and after I use it.

12.2020

Isabel

Choice Fitness is the best gym near me, not only because of the variety of machines and equipment, but the personal training program that goes above and beyond. I had the best experience with my personal trainer, Tristan, throughout quaruntine/the summer. I always felt comfortable and was excited for my sessions. I have already seen so much improvement, Tristan really knows what he is talking about and how to significantly aid in your progress. I would reccomend Tristan for any beginner looking to gain knowledge and strength, someone like me who had slight experience, or even someone very experienced just needing some guidance.

12.2020

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Opening Hours:

Closed Now
  • Monday 5:00 AM - 10:00 PM
  • Tuesday 5:00 AM - 10:00 PM
  • Wednesday 5:00 AM - 10:00 PM
  • Thursday 5:00 AM - 10:00 PM
  • Friday 5:00 AM - 9:00 PM
  • Saturday 7:00 AM - 7:00 PM
  • Sunday 7:00 AM - 7:00 PM

Ratings:

  • google logo
    3.9
    Total votes: 88
    Votes distribution:
    1: 16
    2: 4
    3: 5
    4: 12
    5: 51

Location/Contacts:

Network:

  • Custom Built Personal Training inside of Choice Fitness Logo
    This place is part of the Custom Built Personal Training inside of Choice Fitness. This chain has places in other locations.

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Place last updated at: 02-12-2022 00:33:09