Metro by T-Mobile in Springfield (1045 Boston Rd, MA 01119)
About:
Wireless provider supplying phones, no-contract plans, accessories & repair services.
Metro by T-Mobile is located in Springfield (Massachusetts state) on the street of 1045 Boston Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +14133016031. You can get more information from their website: https://www.metrobyt-mobile.com/storelocator?utm_source=google&utm_medium=lastmile&utm_campaign=10280176. The coordinates that you can use in navigation applications to get to find Metro by T-Mobile quickly are 42.138402, -72.509556. Scroll down to find out opening hours, reviews and other important information about Metro by T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store pickup
- In-store shopping
Health and safety
- Staff required to disinfect surfaces between visits
Unavailable amenities
Service options
- Delivery
zay
Charged $30 to switch an unlocked phone.. first claimed phone wouldn't work because it wasn't metro .. said I'll got.to another metro and all of sudden he can do it for $30. Asked for receipt gave a 30.00$ plan receipt. No mention of services.. asked for one with that info and printer stopped working.. did complete the service though .
04.2022Liz
My experience is different than others. It depends who served your needs. There was one person who did great just that he said I was going to get my $10.00 back even though I wanted the $50. Monthly plan not $60. He said I needed to come in for that which I did and he changed the story that I couldn’t get my $10 back I wish I could’ve recorded the conversation for sure. I had to call corporate to fix my issue if I said 50. It’s what I want nothing else. Also I noticed most of them are rude. I now pay online instead of going in person to avoid their attitude. Switching from Verizon to them is fine to be able to save$$ but the experience who u get to attend your needs is either good or not so good.
11.2021Rachel
Horrible customer service. I bought a new phone and the stylus was missing. The associate refused to replace it or provide me the managers information
08.2021Julio
Customer service was very good, the girls at the counter were very knowledgeable and professional and on top of that they were able to save me money on my purchase
08.2021Trevor
My question was answered, the issues with my phone was resolved. Excellent experience 👏👌
08.2021Amarilis
The worse Metro ever! Worse experience of my life in there. The lady took over an hour trying to activate a new iPhone I bought and she failed. Also, got charged $26 for an activation fee which was never activated and never even got my money back. I went to the metro in west Springfield on river dale and it was only $15 to activate the phone and he only took 5 minutes to activate my phone and said it’s a simple process to activate a new phone!
08.2020Thomas
Tiana helped us out by replacing my cracked screen protector! Very pleasant and excellent service!
08.2020Jean-Pierre
Good customer service but it,s expensive
08.2020Barbara
Great Customer service, and willing to help sort out your phone issues.
08.2020Chris
Excellent service. The two young ladies are very knowledgeable and helped walk me through all of the current promotions they are offering. The location is very easy to find at a convenient spot right off of Boston Rd/ Route 20. I will absolutely come back to this location for all future cell phone needs.
08.2018