animal hospital
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PawSteps Veterinary Center in Whitinsville (18 Granite St, MA 01588)
About:
With the most advanced technology and a highly trained team, PawSteps Veterinary Center is here to give you and your pet the best care possible.
PawSteps Veterinary Center is located in Whitinsville (Massachusetts state) on the street of 18 Granite St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +15082349987. You can get more information from their website: https://pawstepsvet.com/. The coordinates that you can use in navigation applications to get to find PawSteps Veterinary Center quickly are 42.114444, -71.653569. Scroll down to find out opening hours, reviews and other important information about PawSteps Veterinary Center.
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Available amenities
Planning
- Appointments recommended
Amenities
- Toilets
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
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Mark
PawSteps Veterinary center is probably the best place I have taken my dogs. I have had dogs all my life and been to many vets and theses people have been the best. Their admins, vet techs and their vets all sincerely care. It’s just just a part of their job it’s part of their life. I will not go anywhere else. Give them a try you will not be disappointed !
08.2022keri
After taking my pets here for 11+ years (3 cats and 1 dog) I had ignored multiple red flags and warnings from others regarding this practice. I received a call from a staff member requesting to have my dog seen biannually. When I stated that this was unnecessary, this staff person stated that Dr. Sawyer required it for my dogs thyroid problem. This was news to me. After reviewing his last labs from his previous visit, there was no indication of a thyroid problem. I quietly looked for another vet, but Pawsteps saw a post on Facebook (to which I never mentioned anything about them) where I was looking for recommendations of local vets. This started some sort of very unprofessional blame game email war, where it was my fault that his employees miscommunicated diagnoses and I should have asked to speak with a supervisor. They even copied their emails into my pets medical records. My new vet (who wasn't accepting new clients at the time) took us on and stated that she couldn't believe how far this was taken.
08.2022Megan
PawSteps has the most incredible staff I've ever encountered. They are so professional and really care about your pet and their well being. Dr. Barr is incredibly kind, knowledgeable and so helpful. I cannot say enough good things about PawSteps and their staff. They go above and beyond to make sure your pet is happy and healthy. I would recommend them to anyone.
11.2021R
I keep hearing how everyone is short staffed. They said they take my dog for therapy. They took all her records from the specialist and vet. They had the time to do that, but then turn around and decline her for treatment. This therapy is 15 minutes top. I told them my dog is in pain and this is unfortunate. They replied, “with I’m sorry.” They offered no guidance. This is so upsetting. My husband and I are both in the medical field and we never turn away our patients or make the claim they will and say no.
10.2021Kathleen
Staff & Vet so caring and friendly. It was my Yorkies 1st visit as a new puppy and I'm completely comfortable making Paw Steps the place we'll be going to keep him happy & healthy his whole life.
10.2021Therese
We have been loyal patrons of PawSteps for years. Our cats have been cared for by several of the doctors and technicians. Each and every time I have been so impressed with the professionalism and attentiveness we receive. You can tell they truly care about your animals and make individualized recommendations to keep them healthy. In addition to their top notch care for our pets, they are also amazing at communicating both during and after visits and are completely transparent with costs. Like any branch of health care, treatment is not inexpensive but I truly feel with PawSteps you get what you pay for and beyond. I’ve brought my pets to quite a few veterinarians through the years and PawSteps has exceeded all other experiences. I trust them completely with the care of our pets and would highly recommend them to anyone looking for someone to care for their fur babies.
09.2021Ashlee
Can't say enough good things about this place! So much better than any previous vet experience I've had. Dr. Sawyer and the vet tech (can't remember her name!) were kind, patient and extremely helpful during our first visit. Very thorough too! Adrienne who works in the office has gone out of her way to help me on multiple occasions. So happy to have been recommend this place, and will continue to recommend to others!
09.2021Susan
Very impressed and pleased! Dr. Sawyer and his staff were very attentive and cared about answering all our questions. My dog is usually a bit shy in new places, but he sensed the warm vibes and took to them right away. 5 stars all the way!
09.2021Pamela
Two months ago, our thirteen year old cat, Monkey, suddenly became disoriented with random circling and wild eye movements. Thankfully, PawSteps agreed to see Monkey within an hour. The Vet at PawSteps patiently explained our options. We decided to follow a regimen of steroidal medication. The Vet even spoke with the pharmacist when he spoke of changing to a different med since the pharmacy had run out of the prescribed med. The vet felt uncomfortable with the med change. We located a pharmacy with the exactly prescribed med. Monkey favorably responded to the medication and has been all better since. I can't say enough good things about PawSteps. We started with Dr. Sawyer years ago and have always turned to his practice for help with our pets. Many thanks to PawSteps!
09.2021Bethany
The staff is super friendly and the vets are very knowledgeable. My dog actually likes going to the vet. They have become a little expensive over the past year. Not so pricey that the bill makes me do a double take but the prices seem to have gone up. They are very upfront about the cost of everything though. I always go to the desk knowing what the bill will be, since I have discussed it with the vet. Overall, we are very happy here.
09.2020