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American Eagle & Aerie Store in Grand Rapids (3195 28th St SE, MI 49512)
About:
Chain selling trendy casualwear, activewear, intimates & swimwear for young women.
American Eagle & Aerie Store is located in Grand Rapids (Michigan state) on the street of 3195 28th St SE. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1616-942-6251. You can get more information from their website: https://storelocations.ae.com/us/mi/grand-rapids/3195-28th-street.html. The coordinates that you can use in navigation applications to get to find American Eagle & Aerie Store quickly are 42.917146, -85.587068. Scroll down to find out opening hours, reviews and other important information about American Eagle & Aerie Store.
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Available amenities
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
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Nicole
Needs more sizes, tons of 00,0, and size 2 jeans. A hand full of 4s and a rare size over 4. Very disappointing
04.2022Tabatha
Would be better if they carried more sizes in store than 4,6,8 and 10. People come in all sizes... especially girls and woman. If I'm going to order online I might as well just shop on amazon.
03.2022Tiger
Store was very neat and clean and there is always a sales person ready to help you find your style you are looking for.
03.2022Matthew
Nice store to shop in, mostly for the younger crowd but I can still find things I like. Decent price and good quality.
02.2022Asia
Often shop online here and I really dislike that I have to go to the AE side of the store to do returns. Like? I don't wanna return my undies with a male employee? It's uncomfortable?
12.2021Brittany
The store is nice enough, and the chick running the fitting rooms on the AE side was extremely helpful (and she is the only reason why I'm giving this store 2 stars instead of 1. That 2nd star belongs solely to her). My biggest issue is the feeling like I'm just straight up getting harassed when I go here (Aerie side was worse). I just want to look at clothes in peace. Do not approach me 87 times. It just makes me feel uncomfortable, annoyed, and like I'd almost just rather leave the store immediately with nothing to show for myself than endure the onslaught of aggressive greetings and check-ins to find something worthy of making a purchase. If I have a question or need assistance, I will ask.
09.2021Brianna
I absolutely love American Eagle and Aerie's clothing and underwear. They are stylish and cute and when on clearance can be pretty affordable. The only thing I'll say about this location is that Aerie only has one trying on room open (which is totally understandable might I add) but it does result in a VERY long wait in line if you intend to use it so I would not go there with the intent to try things on if I were you. American Eagle had a shorter wait on the try on rooms if you MUST try something on.
09.2021Tori
Just had the best customer service experience with Aerie! They get you the product you need without being pushy with sales. They had plenty of staff willing to help me! Ryan and Emily on the Aerie side we’re so helpful!!
09.2021Christian
Editing this review after 6months because we recently went back to this location and still have had really poor luck with the experience. I don’t usually go into the American eagle so I’m not sure if it applies to that side of the store but the people on the aerie side could really do a lot to learn how to hide when they roll their eyes and sigh at you for simply asking to place an online order. I know that in retail you can feel stretched thin but your customers really shouldn’t be the people you take it out on. I’d like the suggest that maybe the SM of this location look into getting their associates even just 5 minutes to go into the back and take a drink/ clear their heads in between break times so they can be less irritable than the last two occasions I’ve shopped here. Never had an issue at the rivertown location so I’m not sure what’s going on in this store but if I were in management here I’d be worried.
09.2019Lauren
I've bought underwear here a few times that got ripped or my finger went thru the lace. The underwear is never worn, sometimes washed once b/c who doesn't wash underwear before wearing? And they won't do an even exchange even tho it's obviously a quality control issue. I've worked for Victoria's Secret for almost three years, so I know how this works. So, I believe it's reasonable to want to exchange some UNWORN underwear for a different pair, especially if it's a quality problem.
09.2019