cell phone store
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AT&T Store in Richland (1040 US 49 Suite F, MS 39218)
About:
Retailer providing wireless plans & a range of phones, devices & accessories.
AT&T Store is located in Richland (Mississippi state) on the street of 1040 US 49 Suite F. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1601-932-3715. You can get more information from their website: https://www.att.com/stores/mississippi/richland/122087?source=E-g2s10000000000X&wtExtndSource=stores. The coordinates that you can use in navigation applications to get to find AT&T Store quickly are 32.218712, -90.153813. Scroll down to find out opening hours, reviews and other important information about AT&T Store.
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Available amenities
Accessibility
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Kebrina
The customer service was outstanding. Victoria was an amazing associate. I did a trade in for my old phone which was a Samsung Galaxy Note 9 and walked out the store with a brand new Samsung Galaxy S22 Ultra.
10.2022Don
June 18 Sales people were unfriendly, not helpful and made me feel rushed and unappreciated. i didn’t even hear a thank you before i left.
08.2022Katonya
DO NOT go to this location if you are seeking any type of assistance with ANYTHING!!!! I have visited this location at least twice within the last year and have gotten the same result. And that was an employee who didn’t want to come to work that day and didn’t want to be bothered. This seemed to be with EVERY customer in the store while I was there. The same way we walked in was the same way we walked out…in need of assistance.
03.2022Rachel
The employee that was working at this location from 2PM to 3PM on February 6th, 2022 is a liar. Upon arriving at the store at 2:10, there was already a sign on the door saying the store was closed for 30 minutes for the employee's lunch break. After waiting for longer than 30 minutes, we called the store to see why the doors were still locked, she very rudely stated she still had 10 minutes left of her break. She must not have seen my family and me waiting outside for all that time. We waited at least 50 minutes for the one employee to come back, only for her to act so unwilling to help that we felt uncomfortable enough to take our business elsewhere. She replies to everything you say with "mhm," and we never once gave her any reason to be so rude. She referred us to a different store for the matter we needed help with without even checking to see if the other store could help us, we wasted gas going to location in Flowood only for them to be unable to help us either. I do not recommend this location for anything, and keep in mind, if there's a sign on the door saying they'll be out for 30 minutes, you may be waiting for much longer than you anticipated.
02.2022Tammy
Save yourself headache and $$$ The initial experience was good but the bill was not. We asked rep about plans and showed us a sign on counter that had Unlimited text, talk, & data for $50 & a $30 plan. We asked for the $50 plan and purchased 2 new phones. When 1st bill arrived the plans were $85 per line and total bill was $300. What!!! I have spent countless hours trying to get corrected but no reps can change it because there is no plan for 2 lines for $50. Store rep knew we only had 2 phones yet still gave us Unlimited Elite knowing that was more than what we asked for. The Plans were changed to Unlimited Starter plan and I didn't authorize a change so who changed it? Called att and rep told me that it was changed by a rep on Sept 20, 2 days after getting service with att. Someone made $$$ off us by doing this. I feel so let down by this. Poor business. I should have read reviews first. Hope to save someone some $$$.
11.2021Arthur
Mr Francis! Hiway 49, Richland Ms. AT&T Store Supervisor; is an excellent Person! Definitely KNOWS What he's doing! He's the Best and I Promise you, he'll make sure you get the very best service. But don't take my word for it come and see for yourself!!!!
11.2021Lindsay
I went in the store today to pick up a new phone. Justin helped me, he was so nice, and patient! I also witnessed him dealing with a very rude customer. Justin handled it so professionally! I highly recommend visiting this location if you need help with your AT&T service.
11.2020George
I walked in, introduced myself. Asked the man if he had the phones I wanted. And he helped me through every step. His patience with the process is what sold me. Thank you Mr.Justin. From waiting on AT&T, to bs'ing about baseball. I highly recommend this place to get any electronic device.
11.2020LaTiana
When I walked inside of AT&T in Richland, MS, the store’s vibe was very friendly. The store manager, Norman Collins, was super friendly and sensitive to my needs as a customer. He was very knowledgeable of their products and services and I literally had no questions to ask. I’m glad I switched to AT&T! I’ve recommended 4 people already!
11.2019Thoro
I know next to nothing about cell phones and the at&t sales rep Chelsea Stanton sold me the perfect phone to fit my needs. She was very helpful and knowledgeable. If you're in area I recommend you stop by and let her sell you the perfect phone.
11.2019