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Bank of America (Lobby Service Only) in Kansas City (1210 W 135th Terrace, MO 64145)
About:
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.
Bank of America (Lobby Service Only) is located in Kansas City (Missouri state) on the street of 1210 W 135th Terrace. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18169433380. You can get more information from their website: https://locators.bankofamerica.com/mo/kansascity/financial-centers-kansas-city-13005.html?utm_source=GMBlisting&utm_medium=organic. The coordinates that you can use in navigation applications to get to find Bank of America (Lobby Service Only) quickly are 38.883215, -94.607232. Scroll down to find out opening hours, reviews and other important information about Bank of America (Lobby Service Only).
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Available amenities
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
Unavailable amenities
Bank of America (Lobby Service Only) doesn't have any unavailable amenities.Categories
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Daniel
I was told by Robin (Manager) that I couldn't cash a Cashiers Check from 'Bank Of America' because "the check didn't come from this branch and it was dated for today". With no initiative of her own, Ms. Robin called the other branch only after I suggested she do so to verify. No wonder the rating for this branch is 2.2 stars, and the lobby was empty at 4:30pm on a Friday.
07.2022Daniel
I was told by Robin (Manager) that I couldn't cash a Cashiers Check from 'Bank Of America' because "the check didn't come from this branch and it was dated for today". With no initiative of her own, Ms. Robin called the other branch only after I suggested she do so to verify. No wonder the rating for this branch is 2.2 stars, and the lobby was empty at 4:30pm on a Friday.
07.2022Ric
Was told they don't cash Bank of America checks at their location unless you have an account there why would somebody get an account there they wouldn't be able to use the checking account unless everybody they knew also had an account there. No thanks I'll be using a legitimate Bank.
07.2022Ric
Was told they don't cash Bank of America checks at their location unless you have an account there why would somebody get an account there they wouldn't be able to use the checking account unless everybody they knew also had an account there. No thanks I'll be using a legitimate Bank.
07.2022Kevin
2 stars for a secure location but there’s no person there to deposit a check. The check isn’t recognized by the mobile app.
12.2021Kevin
2 stars for a secure location but there’s no person there to deposit a check. The check isn’t recognized by the mobile app.
12.2021Brandon
(Lady-middle aged) Manager customer service needs work. Smile, be friendly, be helpful and accommodating that’s bare minimum.
08.2021Brandon
(Lady-middle aged) Manager customer service needs work. Smile, be friendly, be helpful and accommodating that’s bare minimum.
08.2021LoRee
I went to cash checks and for the second time the teller gives me my cash back without counting it back AND some flipped to the back and some face up. Second time this has happened. I stop and recount and organize the money and asked why the don't give money back face up. He said, actually some people don't like it. It what business world would you not train someone to keep their draw in order! Hate the service.
08.2020Debbie
I’ve been to this branch twice this week and the Relationship Banker, Kevin, was very helpful. The two women that greeted me in the lobby were also very nice.
08.2020LoRee
I went to cash checks and for the second time the teller gives me my cash back without counting it back AND some flipped to the back and some face up. Second time this has happened. I stop and recount and organize the money and asked why the don't give money back face up. He said, actually some people don't like it. It what business world would you not train someone to keep their draw in order! Hate the service.
08.2020Debbie
I’ve been to this branch twice this week and the Relationship Banker, Kevin, was very helpful. The two women that greeted me in the lobby were also very nice.
08.2020Preston
This location is the worst. The line will be stacked and they will have like 1 teller and then 6 people just partyin and hangin out in offices doing nothing. The Tellers are always rude, but probably because they get backed up and no one in the branch will help.
08.2019Jeremiah
Had a bad experience there when needing to send out a wire. If you are needing help; I'd suggest you pick a different branch. Update: received a call from their market rep a few days later and problem was addressed and is fixed for the future.
08.2019Preston
This location is the worst. The line will be stacked and they will have like 1 teller and then 6 people just partyin and hangin out in offices doing nothing. The Tellers are always rude, but probably because they get backed up and no one in the branch will help.
08.2019Cliff
This bank nickels and dimes you with fees until it adds up to hundreds of dollars. Then they hide behind one of their junior tellers who reads a prepared script full of falsehoods saying the government requires them to do it. Pathetic, absolutely pathetic.
08.2019Jeremiah
Had a bad experience there when needing to send out a wire. If you are needing help; I'd suggest you pick a different branch. Update: received a call from their market rep a few days later and problem was addressed and is fixed for the future.
08.2019Cliff
This bank nickels and dimes you with fees until it adds up to hundreds of dollars. Then they hide behind one of their junior tellers who reads a prepared script full of falsehoods saying the government requires them to do it. Pathetic, absolutely pathetic.
08.2019Sasha
No one has been directly impolite. The problem is for each employee assisting a long line of customers, there are 3 standing around doing nothing. Best practice? Doubtful!
08.2018Sasha
No one has been directly impolite. The problem is for each employee assisting a long line of customers, there are 3 standing around doing nothing. Best practice? Doubtful!
08.2018