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Mercedes-Benz of Caldwell in Fairfield (1220 Bloomfield Ave, NJ 07006)
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Shopping for a new Mercedes-Benz should be joyous, calming, and overall, convenient. This is our objective here at Mercedes-Benz of Caldwell. There are many options when it comes time to get a car. We know this. You know this. We create an experience that has you feeling appreciated and respected—that makes you want to come back. This is what's at the heart of every interaction at Mercedes-Benz of Caldwell: Exceptional customer service that delivers the true Convenience of Caldwell.
Mercedes-Benz of Caldwell is located in Fairfield (New Jersey state) on the street of 1220 Bloomfield Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1973-552-4954. You can get more information from their website: https://www.mbofcaldwell.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_content=website_button. The coordinates that you can use in navigation applications to get to find Mercedes-Benz of Caldwell quickly are 40.855828, -74.312948. Scroll down to find out opening hours, reviews and other important information about Mercedes-Benz of Caldwell.
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- Oil change
- Repair services
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- Wheelchair-accessible entrance
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- Delivery
- In-store shopping
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K
One of the best car buying experiences I have ever had. I am a no nonsense, picky and impatient customer when it comes to buying a car. I usually know what I want and what I want to pay before arriving. I did not go through their finance department only sales. Camilla made sure everything was ready for me and kept in constant contact throughout the entire process. She was nice, knowledgeable and flexible with how I wanted my experience to go. She was the best and even checked up on me a couple of days later. Thank you Camilla!! Shop here and ask for Camilla if you want peace of mind.
08.2022Melissa
Wow! Just wow! The sales team member that assisted me in purchasing my new car was amazing. Jose is truly exceptional, patient and helpful throughout the entire car purchasing process. He is very thorough with every detail and makes you feel so comfortable making this process seamlessly easy. He was very accommodating, specially with my busy work schedule, to ensure I received the best service. After the purchase he goes above and beyond with the follow up phone calls to ensure everything is going well. This MB dealership is truly the best! Highly recommend!
06.2022Malinda
I walked into the dealership not knowing that my dream car was on the premises waiting for me! Elvis and Eric spent a great deal of time with me, and made the experience of buying a car so pleasant! They understood what I wanted before I did, and they made suggestions. I never once felt pressured, and they explained everything to me very patiently. When I went to pick up the car, Elvis spent time with me setting up the app and explaining the car. It was such a relaxing experience. Thank you, gentlemen, for a wonderful purchasing experience.
06.2022Paul
My service advisor, Franca Urbano, was outstanding. She made my experience completely seamless and kept me informed throughout the period my car was at the dealer. She is hands down the best service advisor I have worked with in 22+ years of having my S Class vehicles serviced at MB dealers. She has a great attitude and sense of humor and want to thank her for making my experience at MB of Caldwell so good.
06.2022Mario
Terrible experience with selling a used vehicle through KBB. After KBB made an offer on my car for $18,400 They had me bring it to this dealer. With a 100% clean car fax, zero issues with the car, they claimed a “paint Pen” showed that the car had been completely re-painted which was totally false. They also lied about needing tires and number of keys I had. They re-submitted the bogus information to KBB and then offered $12,000. CarMax just paid me $19,600. This type of practice is what gives car salesman a bad name- even the ones that hide behind the luxury brand. BEWARE. PS- get a new “paint pen”
06.2022Malva
We had a very pleasant experience at MB of Caldwell. Jose Severino, our salesperson, heard our needs, wants, and expectations from the very first moment we interacted. We really appreciate his patience, attention, and customer-centric approach which led to a simple, hassle-free experience (a first for us in a car-buying process). The rest of the staff was also very welcoming and attentive. We hope to be repeat customers in the future and highly recommend MB of Caldwell to anyone looking for a Mercedes Benz.
06.2022di
I purchased my vehicle from Mercedes of Caldwell. We had a smooth transaction. My sales girl Camilla is a sweetheart. The finance manager Eric is a class act. George the sales manager is a great guy. I had a small issue at first and George handled me and the issue like a true professional. We were all happy in the end. I also would like to point out from the minute I got there all the salesmen, Gene and a few others I encountered were more than helpful. They answered all questions and are very knowledgeable. A great group of people at Mercedes of Caldwell.
05.2022Paola
YOU MUST HAVE YOUR MERCEDES-BENZ SERVICED HERE, LOOK NO FURTHER!!!! Erika Vasquez, Thank You, they are so fortunate to have you. I came here after Mavis Tires in West Orange put the wrong tires on my car. It was a nightmare. Erika assured me they will take care of reaching out to Mavis, transporting the tires & put the right tires on my car. The entire staff are professional, caring, sincere & genuine. They will give you the service on your vehicle it deserves. No haggling, no sudden costs, no hidden fees, damages that weren't there when you brought in your car HONEST PLACE OF SERVICE....if you are looking for honest, great & reasonable fees...look no further, Mercedes-Benz in West Caldwell NJ is the place. Be sure to ask for Erika Vasquez, she will take care of you like no one else. Yes we happen to have the same last name however we are not related & I never met her prior to my experience at Mercedes-Benz of West Caldwell. I thought it was a nice compliment to have the same last name. Thank you Mercedes-Benz of West Caldwell. I am a very grateful for your amazing service. God Bless all of you 🙏
05.2022Brianna
I have been with Mercedes’ for about 2 years. I have waited to write this because i see all the wonderful reviews left on the company. I wish i have received that type of service in this business. I have had nothing but terrible customer service from the service department. I have had to call for multiple days with no call back. I had two bubbles on my tires for approximately 5 weeks before they could accommodate me for a tire service with a rental . ( i am a nurse unfortunately i need transportation at all times ) i felt like the company did not care for my safety and did not try to merely accommodate my needs. I am really leaning towards returning the vehicle due to the customer service because i can not afford to continue to deal with this. I am highly upset and disappointed with Mercedes’.
05.2022Sherry
My introduction to the Mercedes Family was at the Paramus location. I brought my 2019 C300 to the Caldwell location as it was in close proximity to my home. From the very first call with the woman who answered the phone to the attentiveness and friendliness of the Service Department I knew that this Caldwell Mercedes dealership was my new home. I felt welcomed and at home with every employee I encountered. On Nov. 22 I decided to stop by and check out the new cars as my lease was coming to an end. I was welcomed at the door by Sales Mgr. George Ikonomakos who had me meet with Sales Consultant Elvis Allkja. Elvis is terrific. He explained my options as to if I should purchase my C300 or lease another C300…… until I saw the Blue Lunar GLC300!!!! It was love at first site. Elvis was very patient with my ambivalence and I never once felt like I was being corned to make a decision. Both Elvis and George clearly explained all of my options available to me and was glad to work with me . I met with Kris Los who expedited the paperwork who explained the contract clearly and who was very friendly. There are not enough superlatives to describe my phenomenal experience at Mercedes at Caldwell. Elvis is a gem and I already recommended a friend of mine to call him after I posted my positive experience on Facebook. My boss is also interested in purchasing a new Sprinter. Once a Mercedes owner always a Mercedes owner. None can compare with the drive, the service, the positive communication, the relaxed atmosphere at the dealership and the high value placed on the relationship with your Sales Consultant, in my case Elvis Allkja. I highly recommend stopping by the Caldwell Mercedes dealership for your next car purchase and ask for Elvis.
11.2021