cell phone store
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T-Mobile in Howell (5323 US-9, NJ 07731)
About:
Wireless provider offering cell phones, data plans, Internet devices & accessories.
T-Mobile is located in Howell (New Jersey state) on the street of 5323 US-9. If you want to ask about something we recommend contacting this place by phone. The Phone number is +17322761698. You can get more information from their website: https://www.t-mobile.com/stores/bd/t-mobile-howell-nj-07731-4234?utm_source=google&utm_medium=lastmile&utm_campaign=4234. The coordinates that you can use in navigation applications to get to find T-Mobile quickly are 40.127253, -74.221678. Scroll down to find out opening hours, reviews and other important information about T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Nuta
The worst customer service ever never saw such nasty worker's. I saw a few guys walk in just wanting to pay for their phone service and that was an hour wait with very few ppl in the store when they told me an hour wait it was only a few min y mislead me with that information. There's no reason someone should wait more then 5 min to pay for their bill it takes a min to give over the money. My wife was there today with a broken screen. First they said she needs a new phone which is a fortune when they can just fix the screen for less money. Then they find out she has insurance. She needs to first claim a insurance and then get the phone a week later. Y can't she just get the phone on the spot especially when she has insurance isn that the point of insurance. She ended up claiming insurance and she scheduled a appointment the same day in brick location which there they said it's an easy fix. When she told them what happened in Howell they said they have no idea what they talking Abt. The brick location was very helpful and honest and very good worker's
08.2022chaya
Worst customer services ever!!! Nasty nasty workers no clue what they are doing the workers. go to Brick location they are really nice
08.2022Nuta
The worst customer service ever never saw such nasty worker's. I saw a few guys walk in just wanting to pay for their phone service and that was an hour wait with very few ppl in the store when they told me an hour wait it was only a few min y mislead me with that information. There's no reason someone should wait more then 5 min to pay for their bill it takes a min to give over the money. My wife was there today with a broken screen. First they said she needs a new phone which is a fortune when they can just fix the screen for less money. Then they find out she has insurance. She needs to first claim a insurance and then get the phone a week later. Y can't she just get the phone on the spot especially when she has insurance isn that the point of insurance. She ended up claiming insurance and she scheduled a appointment the same day in brick location which there they said it's an easy fix. When she told them what happened in Howell they said they have no idea what they talking Abt. The brick location was very helpful and honest and very good worker's
08.2022Nuta
The worst customer service ever never saw such nasty worker's. I saw a few guys walk in just wanting to pay for their phone service and that was an hour wait with very few ppl in the store when they told me an hour wait it was only a few min y mislead me with that information. There's no reason someone should wait more then 5 min to pay for their bill it takes a min to give over the money. My wife was there today with a broken screen. First they said she needs a new phone which is a fortune when they can just fix the screen for less money. Then they find out she has insurance. She needs to first claim a insurance and then get the phone a week later. Y can't she just get the phone on the spot especially when she has insurance isn that the point of insurance. She ended up claiming insurance and she scheduled a appointment the same day in brick location which there they said it's an easy fix. When she told them what happened in Howell they said they have no idea what they talking Abt. The brick location was very helpful and honest and very good worker's
08.2022Nuta
The worst customer service ever never saw such nasty worker's. I saw a few guys walk in just wanting to pay for their phone service and that was an hour wait with very few ppl in the store when they told me an hour wait it was only a few min y mislead me with that information. There's no reason someone should wait more then 5 min to pay for their bill it takes a min to give over the money. My wife was there today with a broken screen. First they said she needs a new phone which is a fortune when they can just fix the screen for less money. Then they find out she has insurance. She needs to first claim a insurance and then get the phone a week later. Y can't she just get the phone on the spot especially when she has insurance isn that the point of insurance. She ended up claiming insurance and she scheduled a appointment the same day in brick location which there they said it's an easy fix. When she told them what happened in Howell they said they have no idea what they talking Abt. The brick location was very helpful and honest and very good worker's
08.2022chaya
Worst customer services ever!!! Nasty nasty workers no clue what they are doing the workers. go to Brick location they are really nice
08.2022chaya
Worst customer services ever!!! Nasty nasty workers no clue what they are doing the workers. go to Brick location they are really nice
08.2022chaya
Worst customer services ever!!! Nasty nasty workers no clue what they are doing the workers. go to Brick location they are really nice
08.2022Bill
I absolutely hate this company , I've been with them for 18 years and just recently they have / currently trying to charge me $1,228 in fraudulent charges, on top of 100 fraudulent charge and plans added to my account without my knowledge or consent by a Tmobile employee.. They put me on hold , won't give me straight answers, I then suddenly get disconnected and have to start all over, at this point they refuse to remove the charges.. This is after 18 years of being a loyal customer. If they are doing this to me Imagine what they will do to you! Do yourself a favor , steer clear of these crooks.
06.2022Bill
I absolutely hate this company , I've been with them for 18 years and just recently they have / currently trying to charge me $1,228 in fraudulent charges, on top of 100 fraudulent charge and plans added to my account without my knowledge or consent by a Tmobile employee.. They put me on hold , won't give me straight answers, I then suddenly get disconnected and have to start all over, at this point they refuse to remove the charges.. This is after 18 years of being a loyal customer. If they are doing this to me Imagine what they will do to you! Do yourself a favor , steer clear of these crooks.
06.2022Bill
I absolutely hate this company , I've been with them for 18 years and just recently they have / currently trying to charge me $1,228 in fraudulent charges, on top of 100 fraudulent charge and plans added to my account without my knowledge or consent by a Tmobile employee.. They put me on hold , won't give me straight answers, I then suddenly get disconnected and have to start all over, at this point they refuse to remove the charges.. This is after 18 years of being a loyal customer. If they are doing this to me Imagine what they will do to you! Do yourself a favor , steer clear of these crooks.
06.2022Bill
I absolutely hate this company , I've been with them for 18 years and just recently they have / currently trying to charge me $1,228 in fraudulent charges, on top of 100 fraudulent charge and plans added to my account without my knowledge or consent by a Tmobile employee.. They put me on hold , won't give me straight answers, I then suddenly get disconnected and have to start all over, at this point they refuse to remove the charges.. This is after 18 years of being a loyal customer. If they are doing this to me Imagine what they will do to you! Do yourself a favor , steer clear of these crooks.
06.2022Candy
The representative that worked with me was excellent, t-mobile not giving some type of military discomfort¿ was not so great, I figured after 17 years of being a loyal customer something might have changed :-/
05.2022Elizabeth
Everytime I come into this store they can never help me. I waited an hour for my phone to be upgraded granted I came in late. The woman asked me what I was there for and I told her to upgrade and she let me wait then basically told me they didn’t have time for it. Communication is key and when she asked me why I was there she should have told me that from the start and not make me wait an hour.
05.2022Candy
The representative that worked with me was excellent, t-mobile not giving some type of military discomfort¿ was not so great, I figured after 17 years of being a loyal customer something might have changed :-/
05.2022jospeh
I walk into the store there was a little bit of a wait I was expecting that so I talk to one of the clerks he put me on the list I stepped out of the the store for a couple mins , I came back and he directed me to Chris Great guy told him I wanted to upgrade my phone he said sure I can help you with that he fallowed all the steps to make sure I got what I needed and was happy and he takes pride in his job great job Chris’s thanks for their help .
05.2022Elizabeth
Everytime I come into this store they can never help me. I waited an hour for my phone to be upgraded granted I came in late. The woman asked me what I was there for and I told her to upgrade and she let me wait then basically told me they didn’t have time for it. Communication is key and when she asked me why I was there she should have told me that from the start and not make me wait an hour.
05.2022Candy
The representative that worked with me was excellent, t-mobile not giving some type of military discomfort¿ was not so great, I figured after 17 years of being a loyal customer something might have changed :-/
05.2022Candy
The representative that worked with me was excellent, t-mobile not giving some type of military discomfort¿ was not so great, I figured after 17 years of being a loyal customer something might have changed :-/
05.2022Elizabeth
Everytime I come into this store they can never help me. I waited an hour for my phone to be upgraded granted I came in late. The woman asked me what I was there for and I told her to upgrade and she let me wait then basically told me they didn’t have time for it. Communication is key and when she asked me why I was there she should have told me that from the start and not make me wait an hour.
05.2022Elizabeth
Everytime I come into this store they can never help me. I waited an hour for my phone to be upgraded granted I came in late. The woman asked me what I was there for and I told her to upgrade and she let me wait then basically told me they didn’t have time for it. Communication is key and when she asked me why I was there she should have told me that from the start and not make me wait an hour.
05.2022jospeh
I walk into the store there was a little bit of a wait I was expecting that so I talk to one of the clerks he put me on the list I stepped out of the the store for a couple mins , I came back and he directed me to Chris Great guy told him I wanted to upgrade my phone he said sure I can help you with that he fallowed all the steps to make sure I got what I needed and was happy and he takes pride in his job great job Chris’s thanks for their help .
05.2022jospeh
I walk into the store there was a little bit of a wait I was expecting that so I talk to one of the clerks he put me on the list I stepped out of the the store for a couple mins , I came back and he directed me to Chris Great guy told him I wanted to upgrade my phone he said sure I can help you with that he fallowed all the steps to make sure I got what I needed and was happy and he takes pride in his job great job Chris’s thanks for their help .
05.2022jospeh
I walk into the store there was a little bit of a wait I was expecting that so I talk to one of the clerks he put me on the list I stepped out of the the store for a couple mins , I came back and he directed me to Chris Great guy told him I wanted to upgrade my phone he said sure I can help you with that he fallowed all the steps to make sure I got what I needed and was happy and he takes pride in his job great job Chris’s thanks for their help .
05.2022Steve
Kevin is the most honest, caring salesman I’ve ever met. I don’t know if he works on commission or spiffs. If he does, he deserves 1,000,000 stars!! Brought my mom in, because she was having several issues managing the use of her phone. She explained the issues to him. Instead of instantly trying to sell her an upgrade. He researched the issues with his own knowledge. He showed her how to work it properly. Amazing job Kevin! Anyone that does go to this store and wants transparency. Ask for Kevin!!!
03.2022Steven
This store allowed someone to access my account yesterday and when I found out it was this store via calling customer service, they conferenced me with the store manager who wanted ME to come there to discuss it, when I was already verified by the customer service agent on the phone. I was scammed by this store and they don't want to do anything about it. Update-Rick got back to me and got to the bottom of it... was a simple error, by one of the employees. All good, thank you.
03.2022Steve
Kevin is the most honest, caring salesman I’ve ever met. I don’t know if he works on commission or spiffs. If he does, he deserves 1,000,000 stars!! Brought my mom in, because she was having several issues managing the use of her phone. She explained the issues to him. Instead of instantly trying to sell her an upgrade. He researched the issues with his own knowledge. He showed her how to work it properly. Amazing job Kevin! Anyone that does go to this store and wants transparency. Ask for Kevin!!!
03.2022Steven
This store allowed someone to access my account yesterday and when I found out it was this store via calling customer service, they conferenced me with the store manager who wanted ME to come there to discuss it, when I was already verified by the customer service agent on the phone. I was scammed by this store and they don't want to do anything about it. Update-Rick got back to me and got to the bottom of it... was a simple error, by one of the employees. All good, thank you.
03.2022Steve
Kevin is the most honest, caring salesman I’ve ever met. I don’t know if he works on commission or spiffs. If he does, he deserves 1,000,000 stars!! Brought my mom in, because she was having several issues managing the use of her phone. She explained the issues to him. Instead of instantly trying to sell her an upgrade. He researched the issues with his own knowledge. He showed her how to work it properly. Amazing job Kevin! Anyone that does go to this store and wants transparency. Ask for Kevin!!!
03.2022Steve
Kevin is the most honest, caring salesman I’ve ever met. I don’t know if he works on commission or spiffs. If he does, he deserves 1,000,000 stars!! Brought my mom in, because she was having several issues managing the use of her phone. She explained the issues to him. Instead of instantly trying to sell her an upgrade. He researched the issues with his own knowledge. He showed her how to work it properly. Amazing job Kevin! Anyone that does go to this store and wants transparency. Ask for Kevin!!!
03.2022Steven
This store allowed someone to access my account yesterday and when I found out it was this store via calling customer service, they conferenced me with the store manager who wanted ME to come there to discuss it, when I was already verified by the customer service agent on the phone. I was scammed by this store and they don't want to do anything about it. Update-Rick got back to me and got to the bottom of it... was a simple error, by one of the employees. All good, thank you.
03.2022Steven
This store allowed someone to access my account yesterday and when I found out it was this store via calling customer service, they conferenced me with the store manager who wanted ME to come there to discuss it, when I was already verified by the customer service agent on the phone. I was scammed by this store and they don't want to do anything about it. Update-Rick got back to me and got to the bottom of it... was a simple error, by one of the employees. All good, thank you.
03.2022Cathy
My daughter needed help with her phone. She locked herself out of her phone, because she changed her password and didn't write it down! So she couldn't get back into her phone! So she panic and thought she had to get another phone! So one guy helped her get her phone back for her! So I'm so grateful to him! That he saved the day for her! So thank you to T-mobile staff for fixing the problem! Very helpful in deed! So that's the store, I will always go for my business!❤
02.2022Cathy
My daughter needed help with her phone. She locked herself out of her phone, because she changed her password and didn't write it down! So she couldn't get back into her phone! So she panic and thought she had to get another phone! So one guy helped her get her phone back for her! So I'm so grateful to him! That he saved the day for her! So thank you to T-mobile staff for fixing the problem! Very helpful in deed! So that's the store, I will always go for my business!❤
02.2022Cathy
My daughter needed help with her phone. She locked herself out of her phone, because she changed her password and didn't write it down! So she couldn't get back into her phone! So she panic and thought she had to get another phone! So one guy helped her get her phone back for her! So I'm so grateful to him! That he saved the day for her! So thank you to T-mobile staff for fixing the problem! Very helpful in deed! So that's the store, I will always go for my business!❤
02.2022Cathy
My daughter needed help with her phone. She locked herself out of her phone, because she changed her password and didn't write it down! So she couldn't get back into her phone! So she panic and thought she had to get another phone! So one guy helped her get her phone back for her! So I'm so grateful to him! That he saved the day for her! So thank you to T-mobile staff for fixing the problem! Very helpful in deed! So that's the store, I will always go for my business!❤
02.2022Berish
The customer service is on the next level, and so is the actual service I had the privilege to meet these awesome people working there when they activated my phone, it was an awesome experience, I would highly recommend this location
08.2021Berish
The customer service is on the next level, and so is the actual service I had the privilege to meet these awesome people working there when they activated my phone, it was an awesome experience, I would highly recommend this location
08.2021Berish
The customer service is on the next level, and so is the actual service I had the privilege to meet these awesome people working there when they activated my phone, it was an awesome experience, I would highly recommend this location
08.2021Berish
The customer service is on the next level, and so is the actual service I had the privilege to meet these awesome people working there when they activated my phone, it was an awesome experience, I would highly recommend this location
08.2021