cell phone store
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Verizon in Howell (4821 US-9, NJ 07731)
About:
Telecommunications store offering cell phones, wireless plans, accessories & more.
Verizon is located in Howell (New Jersey state) on the street of 4821 US-9. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18008801077. You can get more information from their website: https://www.verizon.com/stores/details/new-jersey/howell/howell-231622/?INTCMP=INT-LOS-NON-EN-MAKEAPPT-06212015-1LOS1-RE. The coordinates that you can use in navigation applications to get to find Verizon quickly are 40.133254, -74.222027. Scroll down to find out opening hours, reviews and other important information about Verizon.
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Available amenities
Payments
- Cheques
- Debit cards
- NFC mobile payments
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Delivery
- In-store pickup
- In-store shopping
- Delivery same day
Lawrence
Went there to contact for a replacement smart phone. Generally an ok experience. However the details could have been verbally explained better. Too much dependence on written documents that are emailed to you. Should be a summary of important items provided hardcopy at the time the transaction is occurring. Also we received a good credit for the old phone however the process for returning the old phone seems unnecessary. You are given a box and instructions for the return. Why not just take the phone then. Credits offered for the old phone don't kick in until the old phone is recorded at Verizon as having been received by them. We needed to go back the following day with questions regarding various charges and our feeling that the phone was not holding the charge. The new phone was taken back and replaced with another. The staff was very nice. We were there about two hours. While there, we were able to hear many other folks describing there issues. Seemed like almost all were there with problems and were not happy.
08.2022M
Matt was great patiently taking care of me for close to a hour on a complicated issue I had!
08.2022Lawrence
Went there to contact for a replacement smart phone. Generally an ok experience. However the details could have been verbally explained better. Too much dependence on written documents that are emailed to you. Should be a summary of important items provided hardcopy at the time the transaction is occurring. Also we received a good credit for the old phone however the process for returning the old phone seems unnecessary. You are given a box and instructions for the return. Why not just take the phone then. Credits offered for the old phone don't kick in until the old phone is recorded at Verizon as having been received by them. We needed to go back the following day with questions regarding various charges and our feeling that the phone was not holding the charge. The new phone was taken back and replaced with another. The staff was very nice. We were there about two hours. While there, we were able to hear many other folks describing there issues. Seemed like almost all were there with problems and were not happy.
08.2022M
Matt was great patiently taking care of me for close to a hour on a complicated issue I had!
08.2022Lawrence
Went there to contact for a replacement smart phone. Generally an ok experience. However the details could have been verbally explained better. Too much dependence on written documents that are emailed to you. Should be a summary of important items provided hardcopy at the time the transaction is occurring. Also we received a good credit for the old phone however the process for returning the old phone seems unnecessary. You are given a box and instructions for the return. Why not just take the phone then. Credits offered for the old phone don't kick in until the old phone is recorded at Verizon as having been received by them. We needed to go back the following day with questions regarding various charges and our feeling that the phone was not holding the charge. The new phone was taken back and replaced with another. The staff was very nice. We were there about two hours. While there, we were able to hear many other folks describing there issues. Seemed like almost all were there with problems and were not happy.
08.2022M
Matt was great patiently taking care of me for close to a hour on a complicated issue I had!
08.2022Lawrence
Went there to contact for a replacement smart phone. Generally an ok experience. However the details could have been verbally explained better. Too much dependence on written documents that are emailed to you. Should be a summary of important items provided hardcopy at the time the transaction is occurring. Also we received a good credit for the old phone however the process for returning the old phone seems unnecessary. You are given a box and instructions for the return. Why not just take the phone then. Credits offered for the old phone don't kick in until the old phone is recorded at Verizon as having been received by them. We needed to go back the following day with questions regarding various charges and our feeling that the phone was not holding the charge. The new phone was taken back and replaced with another. The staff was very nice. We were there about two hours. While there, we were able to hear many other folks describing there issues. Seemed like almost all were there with problems and were not happy.
08.2022M
Matt was great patiently taking care of me for close to a hour on a complicated issue I had!
08.2022Benjamin
Justin was extremely helpful and swift in upgrading my phone. He got what I needed done quick and efficiently, all while being super easy to talk to. He was kind enough to talk to me about my frustrations about my upgrade, and I can’t thank him enough!
08.2022Benjamin
Justin was extremely helpful and swift in upgrading my phone. He got what I needed done quick and efficiently, all while being super easy to talk to. He was kind enough to talk to me about my frustrations about my upgrade, and I can’t thank him enough!
08.2022Benjamin
Justin was extremely helpful and swift in upgrading my phone. He got what I needed done quick and efficiently, all while being super easy to talk to. He was kind enough to talk to me about my frustrations about my upgrade, and I can’t thank him enough!
08.2022Benjamin
Justin was extremely helpful and swift in upgrading my phone. He got what I needed done quick and efficiently, all while being super easy to talk to. He was kind enough to talk to me about my frustrations about my upgrade, and I can’t thank him enough!
08.2022Kelly
Our tech, Justin, was so kind and helpful. He provided us with all of our options, and listened to what we felt would be best for our plan. We had many questions and he patiently answered all of them. We left incredibly pleased with the services provided and highly recommend this location.
07.2022Kelly
Our tech, Justin, was so kind and helpful. He provided us with all of our options, and listened to what we felt would be best for our plan. We had many questions and he patiently answered all of them. We left incredibly pleased with the services provided and highly recommend this location.
07.2022Kelly
Our tech, Justin, was so kind and helpful. He provided us with all of our options, and listened to what we felt would be best for our plan. We had many questions and he patiently answered all of them. We left incredibly pleased with the services provided and highly recommend this location.
07.2022Kelly
Our tech, Justin, was so kind and helpful. He provided us with all of our options, and listened to what we felt would be best for our plan. We had many questions and he patiently answered all of them. We left incredibly pleased with the services provided and highly recommend this location.
07.2022Chloe
Our sales person, Jordan, was incredibly rude, condescending and unprofessional. He couldn’t explain simple things we were confused about when we were buying a new phone. We were confused about the bill and he consistently said things like “this is simple subtraction” and was constantly sighing. We just got a new phone but feel like we were robbed and are extremely unhappy. Not going to this Verizon ever again
06.2022Chloe
Our sales person, Jordan, was incredibly rude, condescending and unprofessional. He couldn’t explain simple things we were confused about when we were buying a new phone. We were confused about the bill and he consistently said things like “this is simple subtraction” and was constantly sighing. We just got a new phone but feel like we were robbed and are extremely unhappy. Not going to this Verizon ever again
06.2022Chloe
Our sales person, Jordan, was incredibly rude, condescending and unprofessional. He couldn’t explain simple things we were confused about when we were buying a new phone. We were confused about the bill and he consistently said things like “this is simple subtraction” and was constantly sighing. We just got a new phone but feel like we were robbed and are extremely unhappy. Not going to this Verizon ever again
06.2022Chloe
Our sales person, Jordan, was incredibly rude, condescending and unprofessional. He couldn’t explain simple things we were confused about when we were buying a new phone. We were confused about the bill and he consistently said things like “this is simple subtraction” and was constantly sighing. We just got a new phone but feel like we were robbed and are extremely unhappy. Not going to this Verizon ever again
06.2022V
Edited: About 2 months ago, I was told I couldnt be assisted with a service issue I was experiencing with a Verizon phone I purchased through a verizon wireless authorized dealer. I pay Verizon for my service. Not sure what that was about. The employee didnt seem interested in my issue. Didn't even look in my acct to see how he could help. Rude and lazy. Wish I took his name so I can post it. Hope he doesn't work here anymore. Will give another chance, because I usually don't have issues here. Pls do better and earn your paycheck, as customer service is one of the things you're paid to do. Original review: Andre the Airforce veteran is awesome, and very helpful. Great experience. Thank you!
04.2022V
Edited: About 2 months ago, I was told I couldnt be assisted with a service issue I was experiencing with a Verizon phone I purchased through a verizon wireless authorized dealer. I pay Verizon for my service. Not sure what that was about. The employee didnt seem interested in my issue. Didn't even look in my acct to see how he could help. Rude and lazy. Wish I took his name so I can post it. Hope he doesn't work here anymore. Will give another chance, because I usually don't have issues here. Pls do better and earn your paycheck, as customer service is one of the things you're paid to do. Original review: Andre the Airforce veteran is awesome, and very helpful. Great experience. Thank you!
04.2022V
Edited: About 2 months ago, I was told I couldnt be assisted with a service issue I was experiencing with a Verizon phone I purchased through a verizon wireless authorized dealer. I pay Verizon for my service. Not sure what that was about. The employee didnt seem interested in my issue. Didn't even look in my acct to see how he could help. Rude and lazy. Wish I took his name so I can post it. Hope he doesn't work here anymore. Will give another chance, because I usually don't have issues here. Pls do better and earn your paycheck, as customer service is one of the things you're paid to do. Original review: Andre the Airforce veteran is awesome, and very helpful. Great experience. Thank you!
04.2022V
Edited: About 2 months ago, I was told I couldnt be assisted with a service issue I was experiencing with a Verizon phone I purchased through a verizon wireless authorized dealer. I pay Verizon for my service. Not sure what that was about. The employee didnt seem interested in my issue. Didn't even look in my acct to see how he could help. Rude and lazy. Wish I took his name so I can post it. Hope he doesn't work here anymore. Will give another chance, because I usually don't have issues here. Pls do better and earn your paycheck, as customer service is one of the things you're paid to do. Original review: Andre the Airforce veteran is awesome, and very helpful. Great experience. Thank you!
04.2022Donna
I want to compliment Jordan for his knowledge, patience & kindness and the time he took with me on Saturday. Getting a new phone is stressful to me... Jordan's help kept it simple & understandable. He had answers & advice for all of my questions. (I also observed him with an elderly gentleman while I waited & again, his patience was admirable. I hoped I would be his client). Verizon should be happy to have Jordan represent them. I would recommend him highly. Thank you Jordan!
12.2021Donna
I want to compliment Jordan for his knowledge, patience & kindness and the time he took with me on Saturday. Getting a new phone is stressful to me... Jordan's help kept it simple & understandable. He had answers & advice for all of my questions. (I also observed him with an elderly gentleman while I waited & again, his patience was admirable. I hoped I would be his client). Verizon should be happy to have Jordan represent them. I would recommend him highly. Thank you Jordan!
12.2021Donna
I want to compliment Jordan for his knowledge, patience & kindness and the time he took with me on Saturday. Getting a new phone is stressful to me... Jordan's help kept it simple & understandable. He had answers & advice for all of my questions. (I also observed him with an elderly gentleman while I waited & again, his patience was admirable. I hoped I would be his client). Verizon should be happy to have Jordan represent them. I would recommend him highly. Thank you Jordan!
12.2021Donna
I want to compliment Jordan for his knowledge, patience & kindness and the time he took with me on Saturday. Getting a new phone is stressful to me... Jordan's help kept it simple & understandable. He had answers & advice for all of my questions. (I also observed him with an elderly gentleman while I waited & again, his patience was admirable. I hoped I would be his client). Verizon should be happy to have Jordan represent them. I would recommend him highly. Thank you Jordan!
12.2021Batya
I have to give a shout out to Jason at this location! He was kind, patient and explaining everything we needed in detail. We walked out with such a good feeling and our phone issue was resolved better than we could've imagined or wanted. Thank you, Jason! You rock!! I highly recommend this place!!
11.2021AM
Don't go to any other Verizon store in the area but this one! The employees here are knowledgeable and helpful. I am technology challenged and they never fail to help me out. Jason is particularly outstanding and patient
11.2021Batya
I have to give a shout out to Jason at this location! He was kind, patient and explaining everything we needed in detail. We walked out with such a good feeling and our phone issue was resolved better than we could've imagined or wanted. Thank you, Jason! You rock!! I highly recommend this place!!
11.2021AM
Don't go to any other Verizon store in the area but this one! The employees here are knowledgeable and helpful. I am technology challenged and they never fail to help me out. Jason is particularly outstanding and patient
11.2021Batya
I have to give a shout out to Jason at this location! He was kind, patient and explaining everything we needed in detail. We walked out with such a good feeling and our phone issue was resolved better than we could've imagined or wanted. Thank you, Jason! You rock!! I highly recommend this place!!
11.2021AM
Don't go to any other Verizon store in the area but this one! The employees here are knowledgeable and helpful. I am technology challenged and they never fail to help me out. Jason is particularly outstanding and patient
11.2021Batya
I have to give a shout out to Jason at this location! He was kind, patient and explaining everything we needed in detail. We walked out with such a good feeling and our phone issue was resolved better than we could've imagined or wanted. Thank you, Jason! You rock!! I highly recommend this place!!
11.2021AM
Don't go to any other Verizon store in the area but this one! The employees here are knowledgeable and helpful. I am technology challenged and they never fail to help me out. Jason is particularly outstanding and patient
11.2021Victor
We had a problem with our cell phone and android related app issues. We went to the Howell Verizon store and we were greeted by Kevin a Verzon rep. We explained our issue, he took our cell phones quickly check and downloaded a software patch that was unavailable to the public. After downloading was completed and phones rebooted our phone were up and running. Kevin knew the issue resolved it quickly and professionally. He is an outstanding representative for Verizon.
08.2021Victor
We had a problem with our cell phone and android related app issues. We went to the Howell Verizon store and we were greeted by Kevin a Verzon rep. We explained our issue, he took our cell phones quickly check and downloaded a software patch that was unavailable to the public. After downloading was completed and phones rebooted our phone were up and running. Kevin knew the issue resolved it quickly and professionally. He is an outstanding representative for Verizon.
08.2021Victor
We had a problem with our cell phone and android related app issues. We went to the Howell Verizon store and we were greeted by Kevin a Verzon rep. We explained our issue, he took our cell phones quickly check and downloaded a software patch that was unavailable to the public. After downloading was completed and phones rebooted our phone were up and running. Kevin knew the issue resolved it quickly and professionally. He is an outstanding representative for Verizon.
08.2021Victor
We had a problem with our cell phone and android related app issues. We went to the Howell Verizon store and we were greeted by Kevin a Verzon rep. We explained our issue, he took our cell phones quickly check and downloaded a software patch that was unavailable to the public. After downloading was completed and phones rebooted our phone were up and running. Kevin knew the issue resolved it quickly and professionally. He is an outstanding representative for Verizon.
08.2021