department store
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JCPenney in Jersey City (10 Mall Dr W, NJ 07310)
About:
Chain department store selling a wide selection of brand-name clothing, footwear, furniture & more.
JCPenney is located in Jersey City (New Jersey state) on the street of 10 Mall Dr W. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1201-217-1111. You can get more information from their website: https://www.jcpenney.com/locations/nj/jerseycity/clothing-stores-jerseycity-nj-2297.html. The coordinates that you can use in navigation applications to get to find JCPenney quickly are 40.725590, -74.038440. Scroll down to find out opening hours, reviews and other important information about JCPenney.
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Available amenities
Payments
- Cheques
- Debit cards
Planning
- Quick visit
Amenities
- Public toilet
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
Carmel
Loads of bargains to be had if only some of the staff working the cash till in the children's area were more friendly. The older lady was helpful but the other lady was very grumpy
10.2022Pratik
This JCPenney outlet is in the Newport Center Mall. This shop is mostly like Kohl's and Macy where you get all home decor, clothing, kitchen appliances and electronics. Even though it has a lot of options it is slightly expensive then the others.
09.2022Aneeta
I went there to get my photo taken for my residency application. I was giving him the directions on how I want my photo but he said he has taken multiple photos for ERAS so he knows it all. The photographer took 6 pictures and I had to choose 3 out of them. When I saw the pictures, I was extremely disappointed. My smile didn’t look good and the angle he took in, made my face look too fat. My hair also looked messy, as a photographer he was supposed to tell me. I could have combed my hair once again. I complained and asked him to take another shot but he said there would be extra cost for that which is totally unfair. Cant believe I paid 100$ for this. Never recommending anyone to go there.
09.2022Nereida
This location needs some attention from the top. It is super hot in the store. There is never more than two cashiers per floor leading to the lines being super long. The fitting rooms have broken locks, are dirty, and could use a fresh coat of paint. There is never a sales rep on thr floor to help and thr price checkers have been disables. The one good thing is that they seem to always be fully stocked.
08.2022Meena
I wish I could give this a zero, make sure your packages are delivered, if not you have to file a police report and take a pic and send it to them. OMG the worse customer service ever, I will never shop here again. Just burden the customer, I do have other things to do that's why I shop online. NEVER again. Khol's I will never cheat on you ever, you guys are the BEST
08.2022Jacqueline
This was my Granddaughter's first time getting her hair dyed. We were very pleased with the professional job, hair dresser Cami performed, from beginning to end. I will definitely recommend the JCPenny Salon to our family and friends.
07.2022Yan
I don't often shop, but when I need some essentials, JCP is one of a few stores I'll browse. I usually have a fine experience, but extra kudos for today. The staff was very helpful, from the man stocking in shoes, the cashier, and the lovely lady at returns and pickup. They helped make a browsing, purchase, return (there was a price misunderstanding on an item) transaction quick and as hassle free as possible. Thanks!
06.2022Tommy
The store is part of the Newport Centre and it's well organized and clean. They seem to be very understaff as there is very little help around. They offer in-store pick up but they only have two staff members picking the order, helping customers with orders, and also doing returns. There's nothing express about this, might be faster to just find the items yourself and try to checkout. This is my first time in a JcPenny in years, very nostalgic. use to come here as a child with mom. A lot of things still look pretty much the same. A lot of things here seem very affordable. and the staff member that eventually helped me a very friendly.
12.2021D
There is a better chance of finding a unicorn then an employee to help. If you do happen to find something that you can't wait until tomorrow for and pay half the price for... Something you have to have right now... Be prepared to stand in line for it. Being a child of the 80s, I hate to see stores like this and shopping malls disappear but I certainly see why they are. I looked for the item I was shopping for without getting or even being able to find any help. Once I did find it and went in search of a place to pay for it which is also hard to find, I finally found a register with a long line and one cashier. Yes, I wanted it today but in a few clicks it will be here tomorrow and it cost less. Sorry guys, I know you're just waiting to die and I hate to see you go. Ps, kudos to the employees with the chin straps... I mean I could care less if employees wear face masks are not but it's hilarious to see sheep wearing it on their chin. Why even bother.
11.2021L
The store was really clean and organized. It was bright as well. This store is one of the anchor stores at the mall. Great location. Plenty of signage and sales. Helpful and friendly sales people as well.
11.2019