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Mattress Firm Jersey City in Jersey City (701 NJ-440, NJ 07304)

4.5 (10 reviews)

About:

Mattress Firm Jersey City Logo

Chain retailer selling a wide array of branded spring, memory foam & adjustable mattresses.


Mattress Firm Jersey City is located in Jersey City (New Jersey state) on the street of 701 NJ-440. If you want to ask about something we recommend contacting this place by phone. The Phone number is +12014346955. You can get more information from their website: https://stores.mattressfirm.com/nj/jerseycity/mattress-stores-jersey-city-nj-8934.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=new%20york&utm_kxconfid=uflnw2ovk. The coordinates that you can use in navigation applications to get to find Mattress Firm Jersey City quickly are 40.721761, -74.093256. Scroll down to find out opening hours, reviews and other important information about Mattress Firm Jersey City.

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Available amenities

Payments

  • Cheques
  • Debit cards

Planning

  • Quick visit

Offerings

  • Assembly service

Accessibility

  • Wheelchair-accessible entrance
  • Wheelchair-accessible car park

Service options

  • Delivery
  • In-store pickup
  • In-store shopping

Unavailable amenities

Mattress Firm Jersey City doesn't have any unavailable amenities.

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Reviews about Mattress Firm Jersey City - 10

Lt

Michael went above and beyond. Very knowledgeable, kind and patient. I really enjoyed his undivided attention and guiding me in choosing what best fits for Me. He was very pleasant, amicable, and welcoming since the moment I stepped in. I give Michael Luis E 5 Stars 🌟🌟🌟🌟🌟 From Luz Velez

08.2022

Dynajah

I purchased a bed for my first apartment and the salesman Michael was super helpful and knowledgeable. Purchase the perfect bed for me at a good price. Even got my accessories at a discounted price. 10/10 I do recommend. Michael was very honest and didn't get me to buy something I didn't want/need.

07.2022

jennifer

Evelise was definitely a “sleep expert”, as she said. She showed us all the different kinds of mattress choices that worked for my bad back and my budget. She was able to answer every question and concern we had. We had a great experience and left with the perfect mattress at the best price.

07.2022

Frank

I ordered the same exact mattress from another site over a month ago. Delivery dates keep getting pushed back. I chatted online with Mike today for a few minutes, and I’m getting everything tomorrow! Cheaper too! Great work!

07.2022

blanca

My wife and I recently purchased a plush hybrid mattress, with adjustable base. Any relevant questions regarding purchase and delivery were answered by Michael, the assistant manager at the Jersey City location. After the initial sales pitch and purchase we visited the location to pick up two pillows offered as an incentive along with the purchase. A particularly rude staffer named Cheyanne informed us that the pillow deal had been cancelled in spite of a phone call from the store manager telling us the pillows were awaiting pick up. My wife informed her that we were told by the manager that the pillows were there for us to pick up. She refused to call the manager and appeared annoyed that we were even there. When I tried to contact Nick, the manager, I was told that his cell number was private in spite of his otherwise necessary availability to field customer complaints. Not only was this fractious staffer remarkably rude and unprofessional but the pillows were already there in a backroom. Furthermore when we contacted Michael his entire personality seemed to have altered considerably from the effervescent sales mode to a dismissive tone. I have seldom encoutered such unprofessional conduct in the course of an expensive purchase such as this! Needless to say we will avoid this company in the future and warn friends and family.

07.2022

Asia

Cheyenne helped my husband and I and she was SUCH a delight! She had a great energy and it felt like she was genuinely interested in helping us get what we needed instead of just trying to make a sale. Best mattress store experience ever.

06.2022

Karla

The customer service is very good, the delivery was super fast, and the staff is helpful. They took my old mattress and helped take apart my old frame (the latter they aren’t required to do). Some of the products are expensive for what they are and they can be found cheaper online. That is more to do with the company than customer service. My box spring with a tear. There isn’t customer service number besides the store itself and a chat. My last mattress from Amazon had a class action lawsuit for fiberglass issues so I needed a new mattress. They finance which is helpful, you won’t have to pay upfront or owe interest. Update: Very comfortable after first night. Update Update: The customer service exceeds expectations. If you have any issue they will go out of their way to solve it. I emailed about the tear, and they reached out to me to schedule an exchange. With the 120-day guarantee and warranty I think is a good deal. I was pretty skeptical to be honest, because I hate spending money but after second night the bed is comfortable and it seems they will resolve any issue you have. Ambria was the rep I worked with and was super nice

05.2022

Rolanda

So my visit to Mattress Firm was very very good, the sale Rep (Michael) Excellent Service; Pleasant and very knowledgeable about the products they have. I definitely recommend this store👍🏼

05.2022

Efua

The Jersey City location provided me with a seamless mattress sale with NO pressure whatsoever. Each sales associate kindly greeted me once I walked into the establishment and were more than willing to assist me with finding the perfect mattress. I specifically worked with sales rep. Michael, who was patient and broke down the pros of each mattress I was interested in. I recommend this location to anyone who is in need of bed/sleep essentials. I will definitely be purchasing from this location again.

04.2022

Dawn

I was greeted immediately upon entering the store by Michael E. He was extremely knowledgeable and helpful in assisting me to find a new mattress. He explained all aspects of the sale and policies in detail and made the process very easy.

03.2022

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Opening Hours:

Now Open
  • Monday 10:00 AM - 9:00 PM
  • Tuesday 10:00 AM - 9:00 PM
  • Wednesday 10:00 AM - 9:00 PM
  • Thursday 10:00 AM - 9:00 PM
  • Friday 10:00 AM - 9:00 PM
  • Saturday 10:00 AM - 9:00 PM
  • Sunday 10:00 AM - 7:00 PM

Ratings:

  • google logo
    4.7
    Total votes: 306
    Votes distribution:
    1: 13
    2: 2
    3: 14
    4: 22
    5: 255

Location/Contacts:

Popular Hours:

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Place last updated at: 19-08-2022 02:31:29