cell phone store
Closed Now
T-Mobile in Passaic (22 Lexington Ave, NJ 07055)
About:
Wireless provider offering cell phones, data plans, Internet devices & accessories.
T-Mobile is located in Passaic (New Jersey state) on the street of 22 Lexington Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +19739287410. You can get more information from their website: https://www.t-mobile.com/stores/bd/t-mobile-passaic-nj-07055-3soc?utm_source=google&utm_medium=lastmile&utm_campaign=3SOC. The coordinates that you can use in navigation applications to get to find T-Mobile quickly are 40.862949, -74.126818. Scroll down to find out opening hours, reviews and other important information about T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Victor
i’m usually hesitant to come to stores to ask for help with my phone when i’m having an issue, most times it feels like i am not heard or the issue isn’t fixed. i met Michael at this location and got a total new experience. he was attentive, patient, and highly knowledgeable. he had an answer for every question i had and made it very easy to understand. i’m planning on upgrading phones for my family soon, i will be coming back directly to michael as i am sure it will be another great experience. great location, great representative. highly recommend!
06.2022Evelyn
Manuel went out of his away, above and beyond to help me. He worked with me for an hour until my issue was resolved, walking me through each step. Super patient and very kind. He deserves a raise.
06.2022Victor
i’m usually hesitant to come to stores to ask for help with my phone when i’m having an issue, most times it feels like i am not heard or the issue isn’t fixed. i met Michael at this location and got a total new experience. he was attentive, patient, and highly knowledgeable. he had an answer for every question i had and made it very easy to understand. i’m planning on upgrading phones for my family soon, i will be coming back directly to michael as i am sure it will be another great experience. great location, great representative. highly recommend!
06.2022Evelyn
Manuel went out of his away, above and beyond to help me. He worked with me for an hour until my issue was resolved, walking me through each step. Super patient and very kind. He deserves a raise.
06.2022Victor
i’m usually hesitant to come to stores to ask for help with my phone when i’m having an issue, most times it feels like i am not heard or the issue isn’t fixed. i met Michael at this location and got a total new experience. he was attentive, patient, and highly knowledgeable. he had an answer for every question i had and made it very easy to understand. i’m planning on upgrading phones for my family soon, i will be coming back directly to michael as i am sure it will be another great experience. great location, great representative. highly recommend!
06.2022Evelyn
Manuel went out of his away, above and beyond to help me. He worked with me for an hour until my issue was resolved, walking me through each step. Super patient and very kind. He deserves a raise.
06.2022Victor
i’m usually hesitant to come to stores to ask for help with my phone when i’m having an issue, most times it feels like i am not heard or the issue isn’t fixed. i met Michael at this location and got a total new experience. he was attentive, patient, and highly knowledgeable. he had an answer for every question i had and made it very easy to understand. i’m planning on upgrading phones for my family soon, i will be coming back directly to michael as i am sure it will be another great experience. great location, great representative. highly recommend!
06.2022Victor
i’m usually hesitant to come to stores to ask for help with my phone when i’m having an issue, most times it feels like i am not heard or the issue isn’t fixed. i met Michael at this location and got a total new experience. he was attentive, patient, and highly knowledgeable. he had an answer for every question i had and made it very easy to understand. i’m planning on upgrading phones for my family soon, i will be coming back directly to michael as i am sure it will be another great experience. great location, great representative. highly recommend!
06.2022Evelyn
Manuel went out of his away, above and beyond to help me. He worked with me for an hour until my issue was resolved, walking me through each step. Super patient and very kind. He deserves a raise.
06.2022Evelyn
Manuel went out of his away, above and beyond to help me. He worked with me for an hour until my issue was resolved, walking me through each step. Super patient and very kind. He deserves a raise.
06.2022Thalia
Today I went to this place to get a phone, since my old phone has recently died on me by not connecting anymore like the way it’s supposed to be , I’ll make it short there’s one employee that is kinda rude to me today while didn’t seemed like he helped me that enough information but I eventually bought the phone , this guy has me scared to my knees. I don’t know how he can work there knowingly it’s a good phone company . I’m hoping this doesn’t happen to anyone else. While I observed the other employee explaining more about the promotions they had , this guy didn’t at all. I just hope the manager see this comment. I should not have been treated this way, the customer is always right, that’s how you keep the business going. Next time I hope not run into him. Make sure you hire better people that would actually help and don’t give you an attitude back. Worst service I had today. I knew I should of gone some other t mobile but i didn’t due to the lack that I needed a new phone to be working well. 😔😩😑.
05.2022Milk
We went into the store interested to buy a Samsung s22+, however when we tried to ask an employee if there is any in stock, the worker told us to get in line, we tried a second time and the worker repeated the same thing, so we bit our tongue and waited in line, after it was our turn, we asked the question and they told us that they didn't have in stock, all that time wasted that could have been saved with a simple no
05.2022Thalia
Today I went to this place to get a phone, since my old phone has recently died on me by not connecting anymore like the way it’s supposed to be , I’ll make it short there’s one employee that is kinda rude to me today while didn’t seemed like he helped me that enough information but I eventually bought the phone , this guy has me scared to my knees. I don’t know how he can work there knowingly it’s a good phone company . I’m hoping this doesn’t happen to anyone else. While I observed the other employee explaining more about the promotions they had , this guy didn’t at all. I just hope the manager see this comment. I should not have been treated this way, the customer is always right, that’s how you keep the business going. Next time I hope not run into him. Make sure you hire better people that would actually help and don’t give you an attitude back. Worst service I had today. I knew I should of gone some other t mobile but i didn’t due to the lack that I needed a new phone to be working well. 😔😩😑.
05.2022Milk
We went into the store interested to buy a Samsung s22+, however when we tried to ask an employee if there is any in stock, the worker told us to get in line, we tried a second time and the worker repeated the same thing, so we bit our tongue and waited in line, after it was our turn, we asked the question and they told us that they didn't have in stock, all that time wasted that could have been saved with a simple no
05.2022Thalia
Today I went to this place to get a phone, since my old phone has recently died on me by not connecting anymore like the way it’s supposed to be , I’ll make it short there’s one employee that is kinda rude to me today while didn’t seemed like he helped me that enough information but I eventually bought the phone , this guy has me scared to my knees. I don’t know how he can work there knowingly it’s a good phone company . I’m hoping this doesn’t happen to anyone else. While I observed the other employee explaining more about the promotions they had , this guy didn’t at all. I just hope the manager see this comment. I should not have been treated this way, the customer is always right, that’s how you keep the business going. Next time I hope not run into him. Make sure you hire better people that would actually help and don’t give you an attitude back. Worst service I had today. I knew I should of gone some other t mobile but i didn’t due to the lack that I needed a new phone to be working well. 😔😩😑.
05.2022Thalia
Today I went to this place to get a phone, since my old phone has recently died on me by not connecting anymore like the way it’s supposed to be , I’ll make it short there’s one employee that is kinda rude to me today while didn’t seemed like he helped me that enough information but I eventually bought the phone , this guy has me scared to my knees. I don’t know how he can work there knowingly it’s a good phone company . I’m hoping this doesn’t happen to anyone else. While I observed the other employee explaining more about the promotions they had , this guy didn’t at all. I just hope the manager see this comment. I should not have been treated this way, the customer is always right, that’s how you keep the business going. Next time I hope not run into him. Make sure you hire better people that would actually help and don’t give you an attitude back. Worst service I had today. I knew I should of gone some other t mobile but i didn’t due to the lack that I needed a new phone to be working well. 😔😩😑.
05.2022Thalia
Today I went to this place to get a phone, since my old phone has recently died on me by not connecting anymore like the way it’s supposed to be , I’ll make it short there’s one employee that is kinda rude to me today while didn’t seemed like he helped me that enough information but I eventually bought the phone , this guy has me scared to my knees. I don’t know how he can work there knowingly it’s a good phone company . I’m hoping this doesn’t happen to anyone else. While I observed the other employee explaining more about the promotions they had , this guy didn’t at all. I just hope the manager see this comment. I should not have been treated this way, the customer is always right, that’s how you keep the business going. Next time I hope not run into him. Make sure you hire better people that would actually help and don’t give you an attitude back. Worst service I had today. I knew I should of gone some other t mobile but i didn’t due to the lack that I needed a new phone to be working well. 😔😩😑.
05.2022Milk
We went into the store interested to buy a Samsung s22+, however when we tried to ask an employee if there is any in stock, the worker told us to get in line, we tried a second time and the worker repeated the same thing, so we bit our tongue and waited in line, after it was our turn, we asked the question and they told us that they didn't have in stock, all that time wasted that could have been saved with a simple no
05.2022Milk
We went into the store interested to buy a Samsung s22+, however when we tried to ask an employee if there is any in stock, the worker told us to get in line, we tried a second time and the worker repeated the same thing, so we bit our tongue and waited in line, after it was our turn, we asked the question and they told us that they didn't have in stock, all that time wasted that could have been saved with a simple no
05.2022Milk
We went into the store interested to buy a Samsung s22+, however when we tried to ask an employee if there is any in stock, the worker told us to get in line, we tried a second time and the worker repeated the same thing, so we bit our tongue and waited in line, after it was our turn, we asked the question and they told us that they didn't have in stock, all that time wasted that could have been saved with a simple no
05.2022wesley
Highly recommend you go to a different location. This location is suspicious. I called the call center to double check what they had in stock and went to this store to finalize my order and they told me they didn't have the phone in stock or anything similar. They tried upselling a more expensive phone. I went to this location when I first opened my account and they automatically put phone cases in my order and told me it was free. Thinking nothing of it I left and looked at the receipt afterwards and noticed I was charged for every phone case. I will never go to this location again and I suggest anyone who reads this to avoid them at all cost.
04.2022wesley
Highly recommend you go to a different location. This location is suspicious. I called the call center to double check what they had in stock and went to this store to finalize my order and they told me they didn't have the phone in stock or anything similar. They tried upselling a more expensive phone. I went to this location when I first opened my account and they automatically put phone cases in my order and told me it was free. Thinking nothing of it I left and looked at the receipt afterwards and noticed I was charged for every phone case. I will never go to this location again and I suggest anyone who reads this to avoid them at all cost.
04.2022wesley
Highly recommend you go to a different location. This location is suspicious. I called the call center to double check what they had in stock and went to this store to finalize my order and they told me they didn't have the phone in stock or anything similar. They tried upselling a more expensive phone. I went to this location when I first opened my account and they automatically put phone cases in my order and told me it was free. Thinking nothing of it I left and looked at the receipt afterwards and noticed I was charged for every phone case. I will never go to this location again and I suggest anyone who reads this to avoid them at all cost.
04.2022wesley
Highly recommend you go to a different location. This location is suspicious. I called the call center to double check what they had in stock and went to this store to finalize my order and they told me they didn't have the phone in stock or anything similar. They tried upselling a more expensive phone. I went to this location when I first opened my account and they automatically put phone cases in my order and told me it was free. Thinking nothing of it I left and looked at the receipt afterwards and noticed I was charged for every phone case. I will never go to this location again and I suggest anyone who reads this to avoid them at all cost.
04.2022wesley
Highly recommend you go to a different location. This location is suspicious. I called the call center to double check what they had in stock and went to this store to finalize my order and they told me they didn't have the phone in stock or anything similar. They tried upselling a more expensive phone. I went to this location when I first opened my account and they automatically put phone cases in my order and told me it was free. Thinking nothing of it I left and looked at the receipt afterwards and noticed I was charged for every phone case. I will never go to this location again and I suggest anyone who reads this to avoid them at all cost.
04.2022Ruby
Very unpleasant experience with the store associate Bruno. He was extremely rude to my father and I, when we asked questions he said he could not help us, to call customer service. He did not have any customer service skills at all and at the end walked away.
12.2021Ruby
Very unpleasant experience with the store associate Bruno. He was extremely rude to my father and I, when we asked questions he said he could not help us, to call customer service. He did not have any customer service skills at all and at the end walked away.
12.2021Ruby
Very unpleasant experience with the store associate Bruno. He was extremely rude to my father and I, when we asked questions he said he could not help us, to call customer service. He did not have any customer service skills at all and at the end walked away.
12.2021Ruby
Very unpleasant experience with the store associate Bruno. He was extremely rude to my father and I, when we asked questions he said he could not help us, to call customer service. He did not have any customer service skills at all and at the end walked away.
12.2021Ruby
Very unpleasant experience with the store associate Bruno. He was extremely rude to my father and I, when we asked questions he said he could not help us, to call customer service. He did not have any customer service skills at all and at the end walked away.
12.2021judith
Service was quick and easy. Went in for a upgrade for my son and Nicole was very friendly as well as Jeremy. They both were awesome with customer service and their knowledge of the phones
10.2021judith
Service was quick and easy. Went in for a upgrade for my son and Nicole was very friendly as well as Jeremy. They both were awesome with customer service and their knowledge of the phones
10.2021judith
Service was quick and easy. Went in for a upgrade for my son and Nicole was very friendly as well as Jeremy. They both were awesome with customer service and their knowledge of the phones
10.2021judith
Service was quick and easy. Went in for a upgrade for my son and Nicole was very friendly as well as Jeremy. They both were awesome with customer service and their knowledge of the phones
10.2021judith
Service was quick and easy. Went in for a upgrade for my son and Nicole was very friendly as well as Jeremy. They both were awesome with customer service and their knowledge of the phones
10.2021Kenya
A friend of mine purchased an IPhone for me as a surprise gift and the customer service I received from Anthony was absolutely amazing. He made sure to explain all the policies and pricing very clearly to both my friend and myself to ensure clarity. He had a positive attitude and even joked about how me and my friend are like brother and sister which made the experience feel more personal which is a plus from me! Very patient also being my friend and I we’re probably not exactly the quietest people in the store at the time. (Lol) I told him, I’d write him a super nice review because he definitely deserved it being people my age usually don’t take their jobs as seriously as he did!
08.2021mario
customer service really sucks. 1 no sense of urgency having people wait an hour to even talk to a worker. i ordered a ipad in person and was told it was going to be shipped in the next 2 to 5 days without even giving a definite answer. charged me for the ipad and activation fee upfront without the device in hand. i felt that the person just wanted to get me to open the line so he can collect a commission on me. i perfer the third party tmoblie store that was there before then this corporate store.
08.2021Moe
Rushed service. The reps just try to sell you things you don't want or need. Sometimes they have no idea what they're talking about and seem very uninterested in actually helping you out. This one fat girl was very self righteous and spent most of the time helping me on her apple watch. Do not recoend this store at all they will try to rob you.
08.2021Kenya
A friend of mine purchased an IPhone for me as a surprise gift and the customer service I received from Anthony was absolutely amazing. He made sure to explain all the policies and pricing very clearly to both my friend and myself to ensure clarity. He had a positive attitude and even joked about how me and my friend are like brother and sister which made the experience feel more personal which is a plus from me! Very patient also being my friend and I we’re probably not exactly the quietest people in the store at the time. (Lol) I told him, I’d write him a super nice review because he definitely deserved it being people my age usually don’t take their jobs as seriously as he did!
08.2021mario
customer service really sucks. 1 no sense of urgency having people wait an hour to even talk to a worker. i ordered a ipad in person and was told it was going to be shipped in the next 2 to 5 days without even giving a definite answer. charged me for the ipad and activation fee upfront without the device in hand. i felt that the person just wanted to get me to open the line so he can collect a commission on me. i perfer the third party tmoblie store that was there before then this corporate store.
08.2021Moe
Rushed service. The reps just try to sell you things you don't want or need. Sometimes they have no idea what they're talking about and seem very uninterested in actually helping you out. This one fat girl was very self righteous and spent most of the time helping me on her apple watch. Do not recoend this store at all they will try to rob you.
08.2021Kenya
A friend of mine purchased an IPhone for me as a surprise gift and the customer service I received from Anthony was absolutely amazing. He made sure to explain all the policies and pricing very clearly to both my friend and myself to ensure clarity. He had a positive attitude and even joked about how me and my friend are like brother and sister which made the experience feel more personal which is a plus from me! Very patient also being my friend and I we’re probably not exactly the quietest people in the store at the time. (Lol) I told him, I’d write him a super nice review because he definitely deserved it being people my age usually don’t take their jobs as seriously as he did!
08.2021Kenya
A friend of mine purchased an IPhone for me as a surprise gift and the customer service I received from Anthony was absolutely amazing. He made sure to explain all the policies and pricing very clearly to both my friend and myself to ensure clarity. He had a positive attitude and even joked about how me and my friend are like brother and sister which made the experience feel more personal which is a plus from me! Very patient also being my friend and I we’re probably not exactly the quietest people in the store at the time. (Lol) I told him, I’d write him a super nice review because he definitely deserved it being people my age usually don’t take their jobs as seriously as he did!
08.2021Kenya
A friend of mine purchased an IPhone for me as a surprise gift and the customer service I received from Anthony was absolutely amazing. He made sure to explain all the policies and pricing very clearly to both my friend and myself to ensure clarity. He had a positive attitude and even joked about how me and my friend are like brother and sister which made the experience feel more personal which is a plus from me! Very patient also being my friend and I we’re probably not exactly the quietest people in the store at the time. (Lol) I told him, I’d write him a super nice review because he definitely deserved it being people my age usually don’t take their jobs as seriously as he did!
08.2021mario
customer service really sucks. 1 no sense of urgency having people wait an hour to even talk to a worker. i ordered a ipad in person and was told it was going to be shipped in the next 2 to 5 days without even giving a definite answer. charged me for the ipad and activation fee upfront without the device in hand. i felt that the person just wanted to get me to open the line so he can collect a commission on me. i perfer the third party tmoblie store that was there before then this corporate store.
08.2021Moe
Rushed service. The reps just try to sell you things you don't want or need. Sometimes they have no idea what they're talking about and seem very uninterested in actually helping you out. This one fat girl was very self righteous and spent most of the time helping me on her apple watch. Do not recoend this store at all they will try to rob you.
08.2021mario
customer service really sucks. 1 no sense of urgency having people wait an hour to even talk to a worker. i ordered a ipad in person and was told it was going to be shipped in the next 2 to 5 days without even giving a definite answer. charged me for the ipad and activation fee upfront without the device in hand. i felt that the person just wanted to get me to open the line so he can collect a commission on me. i perfer the third party tmoblie store that was there before then this corporate store.
08.2021mario
customer service really sucks. 1 no sense of urgency having people wait an hour to even talk to a worker. i ordered a ipad in person and was told it was going to be shipped in the next 2 to 5 days without even giving a definite answer. charged me for the ipad and activation fee upfront without the device in hand. i felt that the person just wanted to get me to open the line so he can collect a commission on me. i perfer the third party tmoblie store that was there before then this corporate store.
08.2021Moe
Rushed service. The reps just try to sell you things you don't want or need. Sometimes they have no idea what they're talking about and seem very uninterested in actually helping you out. This one fat girl was very self righteous and spent most of the time helping me on her apple watch. Do not recoend this store at all they will try to rob you.
08.2021Moe
Rushed service. The reps just try to sell you things you don't want or need. Sometimes they have no idea what they're talking about and seem very uninterested in actually helping you out. This one fat girl was very self righteous and spent most of the time helping me on her apple watch. Do not recoend this store at all they will try to rob you.
08.2021