clothing store
Now Open
Club Monaco in Short Hills (John F Kennedy Pkwy, NJ 07078)
About:
Source for a mix of modern & vintage-style fashions for men & women, plus accessories & handbags.
Club Monaco is located in Short Hills (New Jersey state) on the street of John F Kennedy Pkwy. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1310-255-3325. You can get more information from their website: https://www.clubmonaco.com/. The coordinates that you can use in navigation applications to get to find Club Monaco quickly are 40.740069, -74.364544. Scroll down to find out opening hours, reviews and other important information about Club Monaco.
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Available amenities
Payments
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible car park
Service options
- In-store shopping
Suzette
They dont even answer their phone!!!! Ive called 6x in one day! Wow. Staff needs an overhaul.
08.2022mahmoud
They never honor the email coupons. They Always come up with ridiculous excuses to not accept them. Just went in today with a coupon that was Valid for 30% sweaters and first she said it was for women only which turned out to be wrong then she said it is for sale items only which turned out to be wrong as well. Then in the end she said she “doesn’t understand the wording” of the coupon….. which is as sent from their company.
02.2022Car
Customer service at this location is the worst. I love Club Monaco clothes but will not put up with the attitude of the manager and other staff. Very rude, condescending, and not helpful. I think the managers name is Maria Elena- so rude
10.2020Saida
I like Club Monaco clothing but the customer service It is not good. Customer service is very rude.
10.2020Jennifer
The customer service at this location it is always the worst. I really like club Monaco clothes but the staff here always put me in a horrible mood with their attitude, rude service, and constant bad mouthing of other customers. They always seem like they are on the verge to fight and never helpful.i always have to brace myself before entering this store haha! I will make sure to go to a different location :).
10.2019Mindy
I dont shop at this location bc of the rude customer service. Only time I go is to make a return because it is nearby and they HATE it when you make a return. Why have a return policy then????
10.2019Jackie
I like the clothes here but this store does not carry all styles. I prefer the 5th ave nyc store, a lot more space and selections
10.2019AltoValSol
Buyer beware. Tried to return a jacket to the store that was purchased online just within the 30 day period and was told that I could not because the return department would likely not accept it because they would receive it after the 30 day period. Needless to say, I was turned away. I called the customer service line and they apologized and said that is NOT Club Monaco policy and they should have accepted it in-store. The customer service rep also informed me that they have received similar complaints from customers that shopped at this particular store. You have been warned my fellow shoppers!
10.2018Mel
A star is not even worth giving this location. I used to love coming in there while this tall curly haired Egyptian girl and Gloria were very sweet and helpful. I went back in there to shop for a summer dress and was not approached what so ever. I was speaking to a woman and she referred me the fitting room but was rushing me while I was shopping for a summer dress. She was rude to her own employees and stating that they need to get in their zones while I was checking out. I asked a sales person who was the woman and apparently she was the STORE MANAGER!! I decided to just walk away and reminded myself that I will never walk into club short hills ever again. This is a luxury mall and all of the customers should be rushed neither should I have to witness a store manager talking down to her staff. Very rude and I hope corporate sees these reviews to revise what type of managers they hire.
10.2017Dennis
The new Store Manager at this location has done an exceptional job cleaning up an otherwise worthless staff that previously existed. How refreshing it is to visit this store and be helped by positive, friendly people! Great looking store with great new people!!
10.2017