ice cream shop
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Baskin-Robbins in Albertson (1051 Willis Ave, NY 11507)
About:
Colorful ice cream parlor chain known for its many flavors plus sorbet & yogurt.
Baskin-Robbins is located in Albertson (New York state) on the street of 1051 Willis Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +15167465999. You can get more information from their website: https://www.baskinrobbins.com/?utm_source=google&utm_medium=organic&utm_campaign=Yext. The coordinates that you can use in navigation applications to get to find Baskin-Robbins quickly are 40.772259, -73.649333. Scroll down to find out opening hours, reviews and other important information about Baskin-Robbins.
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Show menuAvailable amenities
Payments
- Debit cards
Planning
- Quick visit
Offerings
- Coffee
Highlights
- amenities.highlights.serves_dessert_notable
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Delivery
- In-store pickup
- In-store shopping
- Takeaway
- Dine-in
Amy
Sadly I experienced all negative reviews about the terrible, unwelcoming customer service here during a slow Saturday late afternoon. The 3 workers didn’t acknowledge me at all as I was waiting to order for over 5-10 minutes (there were no other customers in line). After the young woman finished making a smoothie, she ignored me to help people who just walked in on the Dunkin Donuts line, while the older man stared at me while refilling the ice cream in front of me and didn’t offer to help. It was very awkward. Please improve your business, staff, and customer service so you don’t lose business like you did today.
07.2022Amy
Sadly I experienced all negative reviews about the terrible, unwelcoming customer service here during a slow Saturday late afternoon. The 3 workers didn’t acknowledge me at all as I was waiting to order for over 5-10 minutes (there were no other customers in line). After the young woman finished making a smoothie, she ignored me to help people who just walked in on the Dunkin Donuts line, while the older man stared at me while refilling the ice cream in front of me and didn’t offer to help. It was very awkward. Please improve your business, staff, and customer service so you don’t lose business like you did today.
07.2022Untitled
They gave me a nice toy with my kids meal. Not sure how to use it tho
04.2022Untitled
They gave me a nice toy with my kids meal. Not sure how to use it tho
04.2022Alina
I love the ice cream from here, especiall Rocky Road. They have a large variety of flavors, however major improvements could be made to variety of toppings and to customer service. There are only 3-4 toppings that I know of are available.....M&Ms, rainbow sprinkles, and nuts. They could really add more. How about adding the most basic topping of all - chocolate chips? I love any ice cream with choco chips. Or a variety of nuts? or perhaps oreo cookies? Also, the guys behind the counter are very hard working but they need to develop some nicer customer experience? Perhaps be kinder to customers.
01.2022Alina
I love the ice cream from here, especiall Rocky Road. They have a large variety of flavors, however major improvements could be made to variety of toppings and to customer service. There are only 3-4 toppings that I know of are available.....M&Ms, rainbow sprinkles, and nuts. They could really add more. How about adding the most basic topping of all - chocolate chips? I love any ice cream with choco chips. Or a variety of nuts? or perhaps oreo cookies? Also, the guys behind the counter are very hard working but they need to develop some nicer customer experience? Perhaps be kinder to customers.
01.2022Diana
I don't like the service 😒
08.2021Diana
I don't like the service 😒
08.2021FrankSilvy
Very nice place to have a sweet treat!
08.2019FrankSilvy
Very nice place to have a sweet treat!
08.2019Faris
Horrible customer service, we really felt unwelcomed, just terrible.
08.2018Faris
Horrible customer service, we really felt unwelcomed, just terrible.
08.2018Deirdre
They have about 10 people behind the counter talking to themselves and when they finally approached you and you ask for a shake or a drink it takes them another 10 minutes to prepare it long Waits not very friendly service
08.2017Ryan
Classic Baskin Robbins, service decent, took a while to make drinks.
08.2017Deirdre
They have about 10 people behind the counter talking to themselves and when they finally approached you and you ask for a shake or a drink it takes them another 10 minutes to prepare it long Waits not very friendly service
08.2017Ryan
Classic Baskin Robbins, service decent, took a while to make drinks.
08.2017James
Your typical Dunkin/Baskin combo. The store is clean and the staff is reasonably friendly.
08.2016Jonathan
Horrible customer service. Constantly serving cold food. Oven most likely is defective.
08.2016James
Your typical Dunkin/Baskin combo. The store is clean and the staff is reasonably friendly.
08.2016Jonathan
Horrible customer service. Constantly serving cold food. Oven most likely is defective.
08.2016