Best cake shop in Albertson, New York (NY) 2024

Sadly I experienced all negative reviews about the terrible, unwelcoming customer service here during a slow Saturday late afternoon. The 3 workers didn’t acknowledge me at all as I was waiting to order for over 5-10 minutes (there were no other customers in line). After the young woman finished making a smoothie, she ignored me to help people who just walked in on the Dunkin Donuts line, while the older man stared at me while refilling the ice cream in front of me and didn’t offer to help. It was very awkward. Please improve your business, staff, and customer service so you don’t lose business like you did today. ~Amy