Advance Auto Parts in Commack (6145 Jericho Turnpike, NY 11725)
About:
Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.
Advance Auto Parts is located in Commack (New York state) on the street of 6145 Jericho Turnpike. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1631-499-6369. You can get more information from their website: https://stores.advanceautoparts.com/ny/commack/6145-jericho-tpke?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap. The coordinates that you can use in navigation applications to get to find Advance Auto Parts quickly are 40.842528, -73.302452. Scroll down to find out opening hours, reviews and other important information about Advance Auto Parts.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Cheques
- Debit cards
Planning
- Quick visit
Recycling
- Batteries
Accessibility
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
Lauren
If I could give zero stars, I absolutely would. This was the most unpleasant experience I've had at an auto store before. I walked in, and wasn't even acknowledged.. there were 2 guys behind the counter having a meaningless conversation with another man. Going into an auto parts store as a female is bad enough, as they always mansplain everything as if you don't know about your own car. I went to return a defective battery I was sold. I had the battery for 3 months (May-now), and had to be jumped twice by AAA in 24 hours. I had the battery replaced and installed by a mechanic near my job- he ran diagnostics on the whole car. The battery is supposed to sit at 650 and was coming back at 38. WALTER at the Commack location on Jericho Tpke, informed me that I should have bought the battery back and they would have given me a new one to which I replied "why would I replace a p.o.s. battery with another p.o.s battery, no thank you, I'd like a refund." I had a receipt with full detail of the defective battery from the mechanic, he didn't even want to see it. Their website does not state that batteries are not returnable items. After my answer, Walter than informed me "batteries run low when there's something wrong with the car" as if I didn't just tell him there was no other issue. His attitude was completely condescending and unhelpful. This man should not be helping female customers if he's going to assume we don't know what we're talking about. Luckily, I got a hold of Kristi on the phone through their customer service number, and will be sent a check refunding the purchase.
08.2022Jeffrey
Very helpful people behind counter
08.2022t
These folks awesome...don't 4gey to ask for your military discount
05.2022A
Excellent service. Very helpful. A late night flat tire, staff was courteous, helpful, and quick with answers. Would recommend to any place do you anybody for anything, at any time. Hopefully places like to stay in business. Good luck to you guys. Wish I took a photo when I was there. Good stuff.
10.2021Ronald
John the manager would not replace a defective battery still under warranty. I'm a longtime customer & never had this problem with Advance. I had to call the home office file a complaint against John the manager. Then he refused to give us a proper receipt stating that we had a warranty on the new battery. It was a vengeful act against a longtime customer. As long as John is the manager I will never shop in the Commack NY store again
10.2021Shawn
Very friendly. Did not mind me using my online coupon right there for pick up. Installed battery very quickly. I have found my auto part store on LI.
10.2020James
Went because my 4 year old Jeep Wrangler could no longer start without a jump. I was helped right away by Mike and he immediately proceeded with a free charging system test. Within 2 minutes he was able to diagnose that the battery was the culprit. Not only did I get a great price on a battery, but it was installed within 10 minutes and I was on my way. Great experience highly recommend Advanced Auto Parts. Bravo!
10.2019Alexander
The store and it's employees are awesome!!! Always a hello, always asking can we help you with anything and always up for a quick small chat even for 30 seconds. I keep coming back here and you should too.
10.2019Mattya
Bought 2 Trico onyx Beam wiper blades for $49.00 including tax. I could have bought the same ones on Ebay for $28.00 This price was outrageously high. The staff was friendly & helpful. I'm a longtime customer that will consider shopping elsewhere in the future.
10.2018Kevin
Ordered a battery online. Price was good, especially after using online coupon code. They installed it for no charge, and even plugged in a backup battery during the install so I didn't have to reprogram the radio presets.
10.2018