car rental agency
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hertz rent a car in Commack (390 Jericho Turnpike EAST, NY 11787)
About:
Welcome to Hertz Car Rental - Smithtown - East Jericho HLE located at 390 East Jericho Turnpike, Smithtown, NY, 11787. Select this location to begin your car rental experience, or choose from thousands of other locations, each with a variety of vehicles for you to choose from including luxury and sports cars, SUVs, electric vehicles (EVs), vans, trucks and more.
hertz rent a car is located in Commack (New York state) on the street of 390 Jericho Turnpike EAST. If you want to ask about something we recommend contacting this place by phone. The Phone number is +16313823521. You can get more information from their website: https://www.hertz.com/rentacar/location/unitedstates/newyork/smithtown/ISPN07?utm_campaign=gmb-Smithtown-East-Jericho-HLE&utm_medium=gmb-websitelink&utm_source=Google. The coordinates that you can use in navigation applications to get to find hertz rent a car quickly are 40.846388, -73.260454. Scroll down to find out opening hours, reviews and other important information about hertz rent a car.
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Available amenities
Highlights
- Discounts for military
Accessibility
- Wheelchair-accessible entrance
Lorraine
Wow. Believe the reviews. I do not recommend. First they give me a car with half a tank of gas, which I filled upon return to avoid any charges. Then, when I did return the car, there was no place to park it so I left it in front, walked in side and waited on line for a few. The gentleman with glasses assisted me and said, no worries, just give me the keys and we'll take care of it for you. Fast forward to today, I get a call from Hertz stating that my rental is overdue and when I looked at my credit card, they have been charging me $135/day since Sunday, 7/31. You literally have one job, rent people cars and accept returns. You are not that busy so how the heck do you mess that up. You need to do better. I will never rent from this location again. Stay far, far away!
08.2022Sandra
I picked up the rental, I waited for 15 minutes. The associate was very confused and couldn’t confirm that I had a car, despite my reservation. Once I got in the car, the fuel light was on with 5 miles until I ran out of fuel. I immediately called. I was assured I wouldn’t be charged for gas. I returned the car and reminded them I received the car on empty and was returning it on empty. While they checked me out, I received an alert that my debit card was charged an additional $136.36 for fuel @ $9.99 per gallon. They had to then call for assistance and told me, it’s not a big deal. Do not use the hertz rental location!
08.2022xXInsan3Xx
Worse rental company ive ever seen and worse experience ive ever had to deal with. Went through inssurance and they charge me like $100 every few days for no reason and refuse to refund you your money until you bring the car back. So what was suppose to cost me nothing through insurance is now up to $500. Would rather be without a car than deal with this company ever again.
08.2022Wizard
Good rental experience! Don't follow the Google directions to get there though. I would rent again from them.
08.2022Peter
Very Poor Service. Stay Away! I recently purchased four 2020 Chevy Spark vehicles for my fleet from Hertz Smithtown NY branch. George was in sales responding to my online request and Alex was the manager. We made an appointment and waited hours to pickup and complete the paperwork. They demanded to collected my CT tax and registration fees, then promised their 3rd party company would send me the plates and complete the registration. Now the NY in-transit plates are expired 30 days later and I still have no CT Plates or registration. I can not get any updates from Hertz Smithtown. Bad customer service. If you are from out of state do not get screwed. Stay away.
06.2022PATRICK
George is the best! He helped us and went way beyond the call of duty! Can't thank him enough for his help, his patience and his complete professionalism. The time George invested in us and the way he handled us was so much better then anywhere else. This was the third car we've purchased from Hertz and I refuse to go anywhere else because of George! Hertz car sales are good, George makes them amazing! So happy with the car and so happy for the experience. George is truly a great gentleman and a terrific salesman.
05.2022Fran
This location is amazing. Manager Peter is so accommodating, personable and downright awesome at what he does. No one is ever happy about having to rent a car, but he makes it so easy for you and walks you through everything every step of the way!!! I had to return it early and he guided me the whole way. This location is very lucky to have an upstanding manager working for them. Thank you Peter!!!!
05.2022R
The absolute worst car buying experience in my life.. The temp plates and registration expired on April 6, I took the car home March 6.. Temp plates in NY cannot be extended, I still don't have plates or registration it's now April 27 and I am receiving no updates from this company. Once they have your money they do not care about resolving any issues that are still tied to them. Their excuse is that they use a third party for plates and registration but you hired them to do so. I can't legally drive this vehicle because I have no active registration or plates, I can't use it personally or for business purposes. I have lost weeks of revenue because of this and Hertz only offers apologies and no solutions. They also told me that they will pay for any tickets I receive but why would I want to deal with tickets and incidents with the police? Because of your negligence? This is not the way to do business. I am contacting the Better Business Bureau, local media outlets and consulting our family lawyer to review our options. This service or lack there of I received from is unacceptable.
05.2022Lawonda
The new manager Peter Troffa was amazing. I had an appt for a cargo van rental for my company @ 4:30pm. I arrived at 5:15 due to the Hertz Smithtown address being incorrect in the booking details as the address sends you to Hertz in Huntington NY. I kept trying to put the address in my GPS, called store multiple times but couldn’t get pass the automated person. When I arrived the sales department greeted me and I explained what happened and that I had a reservation. Peter happened to still be there and was on the phone finishing up something and I told him what happened regarding the address mix up and he stated that it happens a lot and he would be glad to service me just give him a few to finish up. He was polite, he eased my frustration as my company needed this van for a major contract the next day. He provided me with his card and told me to work with him for all future company rentals. Great customer service, was fast and saved my day. As a business owner myself Peter is the type of person you want to represent your company that goes over and beyond to satisfy the customers. Now Hertz Corp please get those addresses fixed!
05.2022Lynne
I HIGHLY recommend Peter and his team at Hertz Smithtown. They are professional, courteous and their customer service is top notch! It was a pleasure to work with them.
05.2022