car rental agency
Closed Now
Alamo Rent A Car in Niagara Falls (2035 Niagara Falls Blvd, NY 14304)
About:
Alamo Rent A Car at Niagra Falls, NY lets you save time and money on your next trip – Pre-pay and Save on your vacation or other travel needs!
Alamo Rent A Car is located in Niagara Falls (New York state) on the street of 2035 Niagara Falls Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18338135270. You can get more information from their website: https://www.alamo.com/en/car-rental-locations/us/ny/niagara-falls-international-airport-29n6.html?mcid=yext:245709. The coordinates that you can use in navigation applications to get to find Alamo Rent A Car quickly are 43.100318, -78.942846. Scroll down to find out opening hours, reviews and other important information about Alamo Rent A Car.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
From the business
- Identifies as women-owned
Erin
Reviews are always bad on rental agencies but I should have read the reviews of the Niagara Falls Alamo (and other agencies here) - they don't staff the desk unless a flight is coming in (one time a day?) and good luck getting in touch with anyone that can help you on the phone. There is misinformation posted everywhere including hours, availability, numbers, location - unbelievable this place is allowed to operate.
06.2022daniel
The girl who gave us and received the car at the parking lot was amazing !!!
12.2021PD
ZERO STARS. Don't rent from Alamo if you're going to Niagara Falls International Airport. They don't keep anyone in the airport, no one at any rental counter, no one to contact locally, nor can anyone in customer service help. We wanted to add liability insurance for the three remaining days of our stay to enter Canada. Most other rental agencies make it possible to use your own insurance when driving into Canada, but NOT ALAMO. BEWARE, no amount of calling did any good, got us no answers, no one to come in to their local office. What an inconvenience. Yes, we will drive back to the Buffalo location, but we shouldn't have to, based on the location hours stated on alamo.com. Highly dissatisfied. Never again.
10.2021Peter
Everything went very smooth an quickly. From check in to drop off. Love Alamo in Niagara Falls. Don't need to walk a mile to pickup my rental.. Thanks Alamo. Can't wait to see you again !!
08.2020Benjamin
I like Alamo car rentals. Have used several times...always positive experience.
08.2020Tom
Everything went well. Received a nice vehicle upgrade. Small error on receipt was corrected promptly. Thanks for an excellent rental experience.
08.2019Mayur
Very bad. When I reached with my reservation, I was told there is no car available even though I had confirmed reservation....
08.2019Dan
Great location in IAG. Staff very personable and overall good experience.
08.2019jamie
y'all be crazy for these rental window times. Like seriously??? Open only 2 hours on Saturdays and Sundays??? psssh
08.2016Kelli
We traveled via Amtrak from WI to NY. I made the reservation for a 7 passenger minivan at least 2 months in advance (on the phone with them, not through a third party website) for the Alamo in Niagara Falls, which is located inside the Niagara Falls Airport. What they don't tell you is that there is no Alamo desk there, but rather, just ONE Alamo representative who is ONLY there when the planes are scheduled to arrive, not all day. My reservation was for 5pm, so we arrived at 4:30pm, we were surprised to see the car rental desk closed...even with the business hours stating that they closed at 5pm that day. There were no alternatives, no after-hours phone numbers, nothing. So, not only where we 775 miles from home in an unfamiliar place, but we also had a handicapped person in our party who needs a wheelchair, and no vehicle to get to our destination. To make matters even worse, the Niagara Falls Amtrak station closed at 5pm, so we were left to all sit outside. The only thing that made it better was that we found a limo rental that took us where we needed to go, at a great rate. When I called Alamo, they would ask for the reservation number, and when I gave it, they would promptly hang up. I called over 6 times and received the same treatment. Then I called and said I didn't have a reservation number. After explaining the situation to the employees, I was told that the Alamo desk should have been open, my reservation was still active, blah blah blah. We were also told THREE DIFFERENT PICK-UP ADDRESSES...none of them were even in the same vicinity! When I told them I had a handicapped person and two children in my party, they said I should have rented from the center in Buffalo instead because it's "too much of a hassle for such a small rental counter in a small airport". If your company cannot handle it, then do not offer your services. And exactly how was it a hassle for a rental car company to rent a minivan? This van required no extra equipment, no special doors or ramps, etc. Long story short, DO NOT RENT FROM ALAMO. Pay a little extra and go with a different company, or simply rent from a place in a bigger city. The absolute ONLY reason I got my vehicle was because I filed an initial complaint, which I will still follow through, and because Alamo was the only car rental company who had the van we needed. I will NEVER rent from Alamo again, not even if it were $1.
08.2013