bank
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Capital One Bank in Lake Grove (2003 Smith Haven Plaza, NY 11755)
About:
Your health and safety are our top priority. To minimize health risks from coronavirus (COVID-19), we are temporarily closing select branches. Customers will be able to access ATMs at any branch that is currently open. ATMs in external vestibules will continue to be accessible 24/7 as usual, even if the branch or Café is closed. You can also access our ATMs at select Target® locations.
Capital One Bank is located in Lake Grove (New York state) on the street of 2003 Smith Haven Plaza. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1631-724-3400. You can get more information from their website: https://locations.capitalone.com/location/branch_46285/?external_id=ENTSOC_YX_YextRetail_Profile_0101. The coordinates that you can use in navigation applications to get to find Capital One Bank quickly are 40.868264, -73.130348. Scroll down to find out opening hours, reviews and other important information about Capital One Bank.
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Available amenities
Offerings
- amenities.offerings.has_cash_advance
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
Alan
If anyone is interested in moving their funds or opening a new account I would highly recommend not going to Capital One! They have closed numerous branches and over taxing branches that have been left open by not increasing employment. I just spent 40 minutes at this branch, which has no drive thru anymore, where only two Tellers were working out of approximately ten Teller counters. The line was wrapping around the branch when I arrived and when I left. I am seriously considering taking my services to TD Bank where they will give me free checking (Capital One changed my free checking to their 360 account which I vant even get check registers with) and a local branch that had Tellers in it and a drive thru. Horrible, horrible service since closing so many branches and changing their business profile.
09.2022Lil
Computer always down in this branch, time to move on!
08.2022Ralph
The person that helped me was extremely friendly and helpful. My transaction was fast and easy
04.2022DJ
IF I CAN GIVE THIS BANK A 0 I WOULD. BY FAR WORST BANK & WHATS CRAZY FOR A MIN I WAS PRAISING THEM ON HOW THEY TOOK CARE OF CHARGES THAT I MADE BUT NEVER RECEIVED WHAT I PURCHASED BUT SHORTLY AFTER THEY PUT A RESTRICTION ON MY ACCT AND TOLD ME THEY WHERE NO LONGER DO BUSINESS WITH ME AND TOLD ME THEY WOULD NOT GIVE ME A REASON WHY. THEN THE CREDIT CARD I HAVE W/ THEM, I ATTEPTED TO MAKE A PAYMENT FOR THE FULL AMOUNT ON MY ACCOUNT AND INSTEAD OF THEM POSTING THE PAYMENT, THEY PUT A RESTRICTION ON MY CREDIT CARD SO I CAN'T DO NOTHING UNTIL THEY REMOVE THE RESTRICTIONS. NEVER IN THE 42 YEARS OF MY LIFE I HAVE I EXPERIENCED SUCH A THING ON MY CHECKING & CREDIT CARD ACCOUNT. I CAN'T EVEN TAKE WHAT MONEY IS LEFT IN MY ACCOUNT. Never again will I ever use this bank for anything. BEWARE!!!!!
12.2021Jess
The hours online states at the drive-thru is open until ntill 1 PM and it is not. The bank closes to early. I visited the branch today at 12:30 PM and they were many other individuals trying to do their banking.
12.2021Jimmy
If you want to go play Simon says with your cashier, ask for Radhika. Apparently hiring is so difficult capital one lets their staff play games with you while trying to pay your bill in cash.
12.2021Mara
Radhika is by far the worst customer experience I have ever encountered, absolute trash.
12.2021Bossdon
I just walked in to make a secure deposit of cash & spare change values. Upon entrance, I was informed by the teller to the far left with brunette hair, "that she can not accept change if it is not rolled or if it extends more then $10 dollars in change" . Per capital one policy, a customer is allowed to make any sort of money value deposit, as long as it is REAL towards their account of such. I have never heard of such a statement or rule of where "you can not accept change value of any sort or limit, that deposit into the customers account". I expect better service to other customers or myself, if I do decide to return here for customer service.
12.2020jim
Today August 24 I walked into this bank to get a cashiers check with the cash advance on my credit card at 4:50 but because it would’ve taken so long for the teller to take care of me she claimed that my credit card chip malfunctioned and me being gullible walked out and called capital one and they told me that they could’ve tried numerous ways lesson learned but I will be sure to file more complaints against this branch
12.2020steven
They helped me with stuff that I would never or could have access to a computer with and the staff is very helpful and friendly that they treat me as a member alright, that is a family member because they know me by name and always welcome me with a warm and friendly manner.
12.2019