bank
Closed Now
TD Bank in Monroe (515 NY-17M, NY 10950)
About:
TD Bank is located in Monroe (New York state) on the street of 515 NY-17M. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18457823641. You can get more information from their website: https://www.td.com/ca/en/personal-banking/branch-locator/?id=%3Futm_source%3Dgoogle-maps&utm_medium=yext&utm_campaign=always_on&utm_content=tdct_appointment&y_source=1_MzE0NzAwNi03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find TD Bank quickly are 41.319666, -74.178784. Scroll down to find out opening hours, reviews and other important information about TD Bank.
Have you noticed incorrect information? Contact us and send us the details!
Available amenities
Crowd
- LGBTQ+ friendly
Offerings
- amenities.offerings.has_cash_advance
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
HRFTG
Oh, ho ho, where to begin. I decided to transfer my bank accounts at another bank to TD. I brought TD a certified bank check for the full amount of my previous bank accounts to deposit across three separate TD accounts. Upon receipt and CASHING of said check, TD goes ahead and flags my account as fraudulent (they didn't like something about a certified bank check I guess). Well anyway, they decided to freeze all of my accounts, tens of thousands of dollars mind you, while they conduct their own investigation into the funds I had deposited. In the mean time, I have no access to my money and a mailbox full of bills. Thanks TD! 👍
06.2022Clay
This bank steals its customers deposits. Had aprox 5 thousand missing from my accounts.talked to online service rep,but could not get satisfactory answer. Spoke to bank rep at location and still could not get satisfactory answers asked for cashiers check for total of deposits ( to go to other bank,while leaving 2000 at td until I could establish account at other bank.within a few days td had stolen that 2000 as well( minus a couple of hundred used on debit in that time. ADVICE IF YOU HAVE MONEY IN THIS BANK FIND ANOTHER BANK ASAP.!!! THEY ARE A BUNCH OF THIEVES. I WAS ONCE ASKED BY A MANAGER OF ANOTHER BRANCH IF HE COULD BORROW 150,000 DOLLARS!! WHO RUNS A BANK LIKE THIS??? THIEVES!
06.2022HRFTG
Oh, ho ho, where to begin. I decided to transfer my bank accounts at another bank to TD. I brought TD a certified bank check for the full amount of my previous bank accounts to deposit across three separate TD accounts. Upon receipt and CASHING of said check, TD goes ahead and flags my account as fraudulent (they didn't like something about a certified bank check I guess). Well anyway, they decided to freeze all of my accounts, tens of thousands of dollars mind you, while they conduct their own investigation into the funds I had deposited. In the mean time, I have no access to my money and a mailbox full of bills. Thanks TD! 👍
06.2022Clay
This bank steals its customers deposits. Had aprox 5 thousand missing from my accounts.talked to online service rep,but could not get satisfactory answer. Spoke to bank rep at location and still could not get satisfactory answers asked for cashiers check for total of deposits ( to go to other bank,while leaving 2000 at td until I could establish account at other bank.within a few days td had stolen that 2000 as well( minus a couple of hundred used on debit in that time. ADVICE IF YOU HAVE MONEY IN THIS BANK FIND ANOTHER BANK ASAP.!!! THEY ARE A BUNCH OF THIEVES. I WAS ONCE ASKED BY A MANAGER OF ANOTHER BRANCH IF HE COULD BORROW 150,000 DOLLARS!! WHO RUNS A BANK LIKE THIS??? THIEVES!
06.2022HRFTG
Oh, ho ho, where to begin. I decided to transfer my bank accounts at another bank to TD. I brought TD a certified bank check for the full amount of my previous bank accounts to deposit across three separate TD accounts. Upon receipt and CASHING of said check, TD goes ahead and flags my account as fraudulent (they didn't like something about a certified bank check I guess). Well anyway, they decided to freeze all of my accounts, tens of thousands of dollars mind you, while they conduct their own investigation into the funds I had deposited. In the mean time, I have no access to my money and a mailbox full of bills. Thanks TD! 👍
06.2022Clay
This bank steals its customers deposits. Had aprox 5 thousand missing from my accounts.talked to online service rep,but could not get satisfactory answer. Spoke to bank rep at location and still could not get satisfactory answers asked for cashiers check for total of deposits ( to go to other bank,while leaving 2000 at td until I could establish account at other bank.within a few days td had stolen that 2000 as well( minus a couple of hundred used on debit in that time. ADVICE IF YOU HAVE MONEY IN THIS BANK FIND ANOTHER BANK ASAP.!!! THEY ARE A BUNCH OF THIEVES. I WAS ONCE ASKED BY A MANAGER OF ANOTHER BRANCH IF HE COULD BORROW 150,000 DOLLARS!! WHO RUNS A BANK LIKE THIS??? THIEVES!
06.2022HRFTG
Oh, ho ho, where to begin. I decided to transfer my bank accounts at another bank to TD. I brought TD a certified bank check for the full amount of my previous bank accounts to deposit across three separate TD accounts. Upon receipt and CASHING of said check, TD goes ahead and flags my account as fraudulent (they didn't like something about a certified bank check I guess). Well anyway, they decided to freeze all of my accounts, tens of thousands of dollars mind you, while they conduct their own investigation into the funds I had deposited. In the mean time, I have no access to my money and a mailbox full of bills. Thanks TD! 👍
06.2022Clay
This bank steals its customers deposits. Had aprox 5 thousand missing from my accounts.talked to online service rep,but could not get satisfactory answer. Spoke to bank rep at location and still could not get satisfactory answers asked for cashiers check for total of deposits ( to go to other bank,while leaving 2000 at td until I could establish account at other bank.within a few days td had stolen that 2000 as well( minus a couple of hundred used on debit in that time. ADVICE IF YOU HAVE MONEY IN THIS BANK FIND ANOTHER BANK ASAP.!!! THEY ARE A BUNCH OF THIEVES. I WAS ONCE ASKED BY A MANAGER OF ANOTHER BRANCH IF HE COULD BORROW 150,000 DOLLARS!! WHO RUNS A BANK LIKE THIS??? THIEVES!
06.2022Beverly
I mainly use the drive- through, always friendly, but takes forever, they only use on of the lanes, Ed Ben s we hen ghe line is long.
02.2022Beverly
I mainly use the drive- through, always friendly, but takes forever, they only use on of the lanes, Ed Ben s we hen ghe line is long.
02.2022Beverly
I mainly use the drive- through, always friendly, but takes forever, they only use on of the lanes, Ed Ben s we hen ghe line is long.
02.2022Beverly
I mainly use the drive- through, always friendly, but takes forever, they only use on of the lanes, Ed Ben s we hen ghe line is long.
02.2022Susanne
The only bank in new york that has superior customer service and wanted a new account. They were amazing start to finish!! I am impressed!
08.2021Kathleen
I went yesterday and they said I needed to call before going inside. I called several times, no answer. I had to resort to the drive-through where I had to wait AN HOUR. I’m baffled that this bank even has three stars. They really need to get themselves together.
08.2021oc3890
So many hidden fee’s and customer service by phone or in person will give you the same runaround.
08.2021Sally
Very unprofessional employee who cost me a hard inquiry on my credit report because of her impatience, rudeness and lack of communication. Wouldn't recommend this bank.
08.2021Denise
The mature red headed teller was friendly but the person who helped me, Lauren, was rude and asking intrusive questions that I find were unnecessary to give me a card reprint.
08.2021Susanne
The only bank in new york that has superior customer service and wanted a new account. They were amazing start to finish!! I am impressed!
08.2021Kathleen
I went yesterday and they said I needed to call before going inside. I called several times, no answer. I had to resort to the drive-through where I had to wait AN HOUR. I’m baffled that this bank even has three stars. They really need to get themselves together.
08.2021oc3890
So many hidden fee’s and customer service by phone or in person will give you the same runaround.
08.2021Susanne
The only bank in new york that has superior customer service and wanted a new account. They were amazing start to finish!! I am impressed!
08.2021Sally
Very unprofessional employee who cost me a hard inquiry on my credit report because of her impatience, rudeness and lack of communication. Wouldn't recommend this bank.
08.2021Kathleen
I went yesterday and they said I needed to call before going inside. I called several times, no answer. I had to resort to the drive-through where I had to wait AN HOUR. I’m baffled that this bank even has three stars. They really need to get themselves together.
08.2021Denise
The mature red headed teller was friendly but the person who helped me, Lauren, was rude and asking intrusive questions that I find were unnecessary to give me a card reprint.
08.2021oc3890
So many hidden fee’s and customer service by phone or in person will give you the same runaround.
08.2021Sally
Very unprofessional employee who cost me a hard inquiry on my credit report because of her impatience, rudeness and lack of communication. Wouldn't recommend this bank.
08.2021Susanne
The only bank in new york that has superior customer service and wanted a new account. They were amazing start to finish!! I am impressed!
08.2021Denise
The mature red headed teller was friendly but the person who helped me, Lauren, was rude and asking intrusive questions that I find were unnecessary to give me a card reprint.
08.2021Kathleen
I went yesterday and they said I needed to call before going inside. I called several times, no answer. I had to resort to the drive-through where I had to wait AN HOUR. I’m baffled that this bank even has three stars. They really need to get themselves together.
08.2021oc3890
So many hidden fee’s and customer service by phone or in person will give you the same runaround.
08.2021Sally
Very unprofessional employee who cost me a hard inquiry on my credit report because of her impatience, rudeness and lack of communication. Wouldn't recommend this bank.
08.2021Denise
The mature red headed teller was friendly but the person who helped me, Lauren, was rude and asking intrusive questions that I find were unnecessary to give me a card reprint.
08.2021Joani
Went to open another account and they turned me down would not let me open and open an account because it was close to closing I am closing all my accounts and switching banks this bank do not deserve to have my money. Any other bank would have opened the account and sent me on my way terrible business practices here and rude people. I don't know how they still have jobs.
08.2019Joani
Went to open another account and they turned me down would not let me open and open an account because it was close to closing I am closing all my accounts and switching banks this bank do not deserve to have my money. Any other bank would have opened the account and sent me on my way terrible business practices here and rude people. I don't know how they still have jobs.
08.2019Joani
Went to open another account and they turned me down would not let me open and open an account because it was close to closing I am closing all my accounts and switching banks this bank do not deserve to have my money. Any other bank would have opened the account and sent me on my way terrible business practices here and rude people. I don't know how they still have jobs.
08.2019Joani
Went to open another account and they turned me down would not let me open and open an account because it was close to closing I am closing all my accounts and switching banks this bank do not deserve to have my money. Any other bank would have opened the account and sent me on my way terrible business practices here and rude people. I don't know how they still have jobs.
08.2019Drew
We had some very serious concerns about funds that came out of our business checking account and we received little to no help from the staff at the Monroe branch. The manager Kathy treated us as an inconvenience and was extremely unprofessional. Most of the time she couldn't even be bothered to come out of her office when we went to the branch to meet with her and her staff told us they didn't know when she would be available because she comes and goes as she pleases. All the while insisting that only Kathy or Lauren could help us yet neither were available to meet with us on the many different occasions that I tried to make contact with them. We are still left with questions and have been forced to go over Kathy's head to get help from the corporate office. It truly seemed as though Kathy and Lauren at the Monroe branch couldn't be bothered to help us. We have legitimate concerns that have yet to be addressed. We are now banking with Chase bank located by Stop & Shop in Monroe and have had a great experience with them so far. As of right now there are still thousands of dollars missing from our TD account and the bank, the Monroe branch specifically, is being investigated. It didn't have to be this way, if only they actually listened to our concerns and helped us to figure out what happened to all of our money. They just wrote us off and assumed we were wrong without even listening to our concerns.
08.2013Drew
We had some very serious concerns about funds that came out of our business checking account and we received little to no help from the staff at the Monroe branch. The manager Kathy treated us as an inconvenience and was extremely unprofessional. Most of the time she couldn't even be bothered to come out of her office when we went to the branch to meet with her and her staff told us they didn't know when she would be available because she comes and goes as she pleases. All the while insisting that only Kathy or Lauren could help us yet neither were available to meet with us on the many different occasions that I tried to make contact with them. We are still left with questions and have been forced to go over Kathy's head to get help from the corporate office. It truly seemed as though Kathy and Lauren at the Monroe branch couldn't be bothered to help us. We have legitimate concerns that have yet to be addressed. We are now banking with Chase bank located by Stop & Shop in Monroe and have had a great experience with them so far. As of right now there are still thousands of dollars missing from our TD account and the bank, the Monroe branch specifically, is being investigated. It didn't have to be this way, if only they actually listened to our concerns and helped us to figure out what happened to all of our money. They just wrote us off and assumed we were wrong without even listening to our concerns.
08.2013Drew
We had some very serious concerns about funds that came out of our business checking account and we received little to no help from the staff at the Monroe branch. The manager Kathy treated us as an inconvenience and was extremely unprofessional. Most of the time she couldn't even be bothered to come out of her office when we went to the branch to meet with her and her staff told us they didn't know when she would be available because she comes and goes as she pleases. All the while insisting that only Kathy or Lauren could help us yet neither were available to meet with us on the many different occasions that I tried to make contact with them. We are still left with questions and have been forced to go over Kathy's head to get help from the corporate office. It truly seemed as though Kathy and Lauren at the Monroe branch couldn't be bothered to help us. We have legitimate concerns that have yet to be addressed. We are now banking with Chase bank located by Stop & Shop in Monroe and have had a great experience with them so far. As of right now there are still thousands of dollars missing from our TD account and the bank, the Monroe branch specifically, is being investigated. It didn't have to be this way, if only they actually listened to our concerns and helped us to figure out what happened to all of our money. They just wrote us off and assumed we were wrong without even listening to our concerns.
08.2013Drew
We had some very serious concerns about funds that came out of our business checking account and we received little to no help from the staff at the Monroe branch. The manager Kathy treated us as an inconvenience and was extremely unprofessional. Most of the time she couldn't even be bothered to come out of her office when we went to the branch to meet with her and her staff told us they didn't know when she would be available because she comes and goes as she pleases. All the while insisting that only Kathy or Lauren could help us yet neither were available to meet with us on the many different occasions that I tried to make contact with them. We are still left with questions and have been forced to go over Kathy's head to get help from the corporate office. It truly seemed as though Kathy and Lauren at the Monroe branch couldn't be bothered to help us. We have legitimate concerns that have yet to be addressed. We are now banking with Chase bank located by Stop & Shop in Monroe and have had a great experience with them so far. As of right now there are still thousands of dollars missing from our TD account and the bank, the Monroe branch specifically, is being investigated. It didn't have to be this way, if only they actually listened to our concerns and helped us to figure out what happened to all of our money. They just wrote us off and assumed we were wrong without even listening to our concerns.
08.2013