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Riverside Veterinary Hospital in Scottsville (3750 Scottsville Rd, NY 14546)
About:
Riverside Veterinary Hospital is a full-service small animal veterinary clinic offering quality care for your dog or cat.
Riverside Veterinary Hospital is located in Scottsville (New York state) on the street of 3750 Scottsville Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1585-889-8340. You can get more information from their website: https://riversidepet.com/. The coordinates that you can use in navigation applications to get to find Riverside Veterinary Hospital quickly are 43.034015, -77.739071. Scroll down to find out opening hours, reviews and other important information about Riverside Veterinary Hospital.
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Available amenities
Planning
- Appointments recommended
Amenities
- Toilets
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
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Rika
Dr. Mueller is the absolute best and really cares about your pets. The office staff are friendly and helpful. Despite a huge crisis in the veterinary world, everyone here is still dedicated and kind. They answer emails and texts if you have trouble reaching them and have online/text billing which makes check in and out easy. If you are reading through here looking for boarding or daycare, this is a very safe place with wonderful staff. I’m sure they book up fast!!
11.2022Devon
Just recently switched to this veterinary office... they were super thorough, double. even triple checking my dogs medical records, making sure they had all the correct information to give them the best care. The staff from the front desk, to techs to the dr.s were so calm and caring! We were very very happy with our visit! Thank you!
10.2022Air-Wreck-Ah
The new owners have been running this place great for years now. If you are in the the area I suggest you give them a shot. Up to date on all modern communication methods so you don't have to be on hold all day. Easy med refiles and specialized products readily available and you can order online.
10.2022Andrea
Never had a good experience here. The front office staff is disorganized and usually chatting amongst themselves - yet don’t relay information to the Doctor. Final straw, left waiting for 20 minutes after I was so clear that I had to be on time to help my ailing father - when I asked the front desk for help - they were not helpful at all. Switching vets after 3 bad experiences with this place.
09.2022Adam
I have been religiously taking my pets to Riverside since I moved them from the Henrietta Vet Hospital clinic. The staff and the doctors at Riverside are wonderful people. Doc Mueller (and Doc Velez) has to be the prettiest Vet(s) that I have ever seen in my life, most of them are really old men in this profession... About Doc Mueller, she has been the Primary Doc for my animals, But don't let her good looks fool you on her competence. She is an amazing Vet. Last year one of my cats had to have his leg amputated because he got caught in a wire fence while trying to jump it and shattered his leg. Doc Mueller x-rayed him immediately and gave me feedback and different options on what is the best course of action, and based upon her personal and professional opinion and expertise I went with amputation as much as I didn't want to. But now he (my cat ~ Cha) is the fastest three-legged cat that I have ever seen, and he runs everywhere all the time, and he has the best appetite in the world. Doc Mueller worked with us during this hard time after his amputation to get him the right kinds of food and medications so that he can be healthy, and pain free. Then a few months after that my older Labrador Retriever Tiffany started to show her age, couldn't eat, walk, or move much, and Doc Mueller and team again came to the rescue. Doc Mueller prescribed home therapy, talked about options at Cornell, and gave us a plethora of information to help us help Tiffany through this difficult journey in the last stages of her life. She prescribed medications at the last minute and even stayed after closing to give me those meds so that I could take care of Tiffany, even when she started to really turn for the worse. Within a few weeks my Tiffany passed away, and Doc Mueller sent us a sympathy card. Everyone there cared for Tiffany at such a high level. Tiffany loved her annuals... maybe mostly for the doggie snacks, but even more-so because everyone showed her much love and affection. Then came our new puppy, another Lab (Olive). They have been her Vets, since she was only inches long, when she had a litter, and even through a surgery. Olive passed away yesterday from complications 3 weeks after surgery. After surgery, she was running and jumping and had to be throttled back from having so much enthusiasm. She had a lot of stitches from an infected growth. COVID has absolutely destroyed the medical profession with doctors and vets not being able to do surgical procedures expeditiously due to backlog. Her surgery was as planned, and she came home the same day. I'm bumbling for words, she was just 4 years 10 months old. I lost the most precious little lady after so much care and attention. Olive was always happy to go there, and always comfortable there. They are such a wonderful group that my dogs have always been comfortable in the vet office. I like that they follow up with me on items with my animals. My Doctor (for me) doesn't even follow up with me the way that they take care of their patients. Folks that are giving this reputable Vet Clinic/Hospital a bad score on the star system here must really have had some extreme circumstances that just couldn't be worked with, because they have done everything in their power to help me and my beautiful animals.
07.2022wutiful
Dr Kristen Mueller is a completely terrible person. Wildly unprofessional and has no compassion whatsoever. I hope that no one has to ever encounter her or her deadly practice.
07.2022Amanda
Both Dr Mueller & Dr Velez are wonderful and take the time to truley listen to all the concerns about my pups. I can tell they genuinely care about my girls and go above and beyond to find the best course of treatment for them! Thank you!
02.2022Devan
I cannot speak highly enough about our experiences with Riverside Veterinary Hospital. The staff has been amazing with the care of our small zoo of pets, including our two dogs, rabbit, and multiple rats. We have worked pretty regularly with both Dr. Mueller and Dr. Velez over the past 4 years, and I always leave appointments feeling that they have fully communicated any health concerns and given my pets exemplary treatment. Not only are they excellent veterinarians, but all around great people work with that truly care for the well-being of their clients.
01.2022Dani
Dr. Valez is an incredible vet. She is kind, caring, compassionate, and always puts animals and their care first. She and Dr. Mueller have created such a wonderful space, I always feel like my dog is getting the best and most gentle care possible. Dr. Valez has cared for my family's pets for years now and has helped us through the easiest of visits to even the most difficult ones when we had to put our cat Millie to sleep. She is more than our vet she is family. When I moved to North Carolina, Dr. Velez and all the staff at Riverside are the standard against which I compare my new vet down here. They are simply the best <3
12.2021Bruce
My wife and I had our 17 year old dog put down today. The staff mad the extremely hard task that was at hand for us less difficult. I was really touched to see that as the Veterinarian cried with us as she administered the Beuthinasia. I would refer as well as encourage anyone looking for a quality veterinary location to choose Riverside. They definitely brought ease to our aching hearts. And for that I will be eternally grateful.
12.2021