bank
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Citibank in South Richmond Hill (12111 Liberty Ave, NY 11419)
About:
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
Citibank is located in South Richmond Hill (New York state) on the street of 12111 Liberty Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1347-796-4990. You can get more information from their website: https://www.citi.com/?utm_source=gmb&utm_medium=yext. The coordinates that you can use in navigation applications to get to find Citibank quickly are 40.687297, -73.822077. Scroll down to find out opening hours, reviews and other important information about Citibank.
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Available amenities
Offerings
- amenities.offerings.has_cash_advance
Unavailable amenities
Accessibility
- Wheelchair-accessible car park
Simon
I would rate this location zero stars if I could. Yesterday, I was having some confusion with depositing a check electronically, I asked a nearby employee HEAMRAGIE DURBEEJ for help and she responded with "Well, you should've been paying been paying attention!" She NEVER helped me, only expressed annoyance. I told her "wow, you really don't like to help people." and she responded with "oh thank you" in a very sarcastic attitude.
09.2022Alexis
Worst location ever. Bibi Lall is the worse person to go to. She doesn’t know what she’s doing and she doesn’t explain things properly. Went to another location and she explained things a million times better. Bibi Lall is unprofessional and cared more about my family gossip rather than helping me. She had numerous complaints against her and nothing has been done. Do not go here.
09.2022Marc
This is an excellent bank for those serviced by Citibank. Employees are knowledgeable, friendly, courteous, and kind. On some days, lines can be long but for the most part, one can get in and out fairly quickly. This is one of Citibank's best branches.
09.2022Stan
Tellers are inattentive, very slow, and have no regard for cusomer service or other peoples time. There are currently 6 employees behind the counter and all are assisting one customer for the last 20 minutes. 8 customers currently waiting.
09.2022Tulsidai
Good night my account was suspected by fraud went in to the bank and meet Miss Bibi Lall and I told her what happened right away she was so helpful thank you Miss Lall
09.2022Ariana
Late review but Worst place ever...it was my first time opening an account and this guyanese lady was so rude to me instead of being helpful. I hate when people come to this country and act like they're better than everyone else. If she has no kind way of providing customer service then she shouldn't be working at a place like that.
06.2022Rishika
I had an account with Citi bank for years and one day suddenly they blocked my account without giving me any info.. I keep on asking why they close my account, but they keep on saying they don’t know. And I have only one account which was blocked and all my money was stuck. They didn’t send me any notice or email. When I go to this branch they say nothing is in our hand. I told them I have a right to know whats going on with my money. And after My so many calls and complaints finally they send me a cheque after after 60 days.. It was so frustrating and worst bank ever . They must change there policy else they will loose all there customers
06.2022Manpreet
I went to this place and was not satisfied with the service because I applied for my account and I was supposed to receive my bank card within a week but a month passed by I did not receive any card. I had to go back to this place and ask them wht wrong and I came to find out that the person who opened my account never ordered my car even tho I told them multiple times to order my card. Also, the person who opened my account did not give me all the correct information. I had to ask someone else instead.
03.2022Mitul
My wife had opened a Citi Priority Checking Account in November 2021. After the Debit Card was activated, we transferred money from other bank to the Citi Priority Checking Account. The amount was showing as Pending on that day. After 2-3 days when we logged into my Citi Account, the Citi Priority Checking Account was showing as Blocked. We tried calling Customer Service so many times but none of them are helping me out. All the Customer Service Representative said, "Your account is blocked and they can't help" and hung up the phone. Worst part is, “We have not received any single email or mail from the Citi Bank regarding why my account was Blocked by Citi” We are absolutely terrified with the type of service Citi Customer Service has provided. One thing is for sure that Citi doesn’t care about it’s Customer. I would not recommend to do any business with Citi Bank.
01.2022Liz
During these times we are all going thru this pandemic as well as we can. So a little polite customer service goes a long way . I went with my baby 5 min before closing and you would have thought I was the worst 😌by how the teller did not even greet me ,was just annoyed I was there and in the end I was the one to say “ thank you have a good afternoon “ 💆🏻♀️like okay! And she walked away.
10.2021