cell phone store
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Cricket Wireless Authorized Retailer in Syracuse (1001 Genesee St, NY 13204)
About:
Wireless provider offering prepaid mobile phones, coverage plans & a range of accessories.
Cricket Wireless Authorized Retailer is located in Syracuse (New York state) on the street of 1001 Genesee St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +13158026352. You can get more information from their website: https://www.cricketwireless.com/stores/ll/US/NY/Syracuse/1001-W-Genesee-St. The coordinates that you can use in navigation applications to get to find Cricket Wireless Authorized Retailer quickly are 43.052590, -76.170915. Scroll down to find out opening hours, reviews and other important information about Cricket Wireless Authorized Retailer.
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Available amenities
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
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Local
I needed to get a new phone for my son's birthday! I'm often used to hurried, uninformed service -especially on a Sunday afternoon. Ben answered the phone calmly, answered all my questions and gave me hope that all would be fine. When we got to the store he was there to greet us as well as referencing our earlier call. He was great with my son and getting us fully set up. A fantastic experience all the way around and giving us his business card was a great added touch! TY Brian & Holden
09.2022Quintina
The assistant manager sold me a speaker for $499. I get it home and I'm trying to turn on the led lights and nothing. Call the store and the assistant manager said she forgot a customer kick the speaker while being angry. She doesn't know when they will get a new speaker to swap it out and they can't give me a discount on my phone plan. When asked why would she sell it at full price if it was broken she forgot I was broken. So I'm stuck with a broken speaker n it's nothing they can do except give me discounted accessories!!!
07.2022Ron
The people of this particular location are pretty decent people especially the assistant manager however cricket itself leaves a lot to be desired
06.2022Gabriela
I went because I got a text saying they're discontinuing 3G and I can get an upgrade for free. Well that didn't happen. I ended up paying for the upgrade. It's ok though however that is false advertising if I ask me. However customer service was amazing.
02.2022Beate
The girl who helped me today they call her T she was super very polite and friendly and she helped out with all my needs and all those that came in without making me wait. 5 stars to her but customer service sucks on helping you fix issues on their service
12.2021Zachary
I do not remember their names but the big dude and girl that were working last week were both very helpful, went in to pay the phone bill and they explained to me how I was up for upgrade got a brand new Samsung 32 with a nice case and they also saving me money on bill putting my card on the website. AND got HBO movies on my phone, didn’t know I even had that! Store was busy. Best cricket store, will be back.
11.2021Meghan
cricket on Geddes is the only store i go to! Ive been a customer for about 5 years and moved out-of the area and still will only do business there. Yousif always takes care of me. At Christmas time he helped me set my daughters up on my plan and helped us get great phones at a great deal! He always takes care of us! You have a great employee there. He deserves all the praise!!!
09.2021Laurie
Yousif is amazing!! Anytime I have had a problem he has come thru! Whether my phone was acting crazy or I needed to do some complicated account function, he has always been professional, polite, friendly and knowledgeable. What an asset to the company!
09.2021Deb-orah
I Visited cricket Geddes store and received professional customer service from Yousif and He assisted a reasonable set up with excellence with the purchase of a new phone. I am a loyal customer of cricket and GL Android. I also was paying a bill. Thank you Deborah Ray.
09.2021Amy
My boyfriend and i went in to get me a new phone and we were greeted right away. The young lady there was awesome. Her name is daimia.She was very helpful and very sweet. From beginning to end. You can tell she was raised right and made our day. You have a great employee there. Stay blessed daimia and never let anyone steal that beautiful soul you have..
09.2020