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Community Bank, N.A. in Waterloo (2 W Main St, NY 13165)
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Operating on special hours. Call ahead. Community Bank, N.A. (CBNA) is a full-service financial institution and national banking subsidiary of Community Bank System, Inc. with branches across Upstate NY, Northeastern PA, VT and Western MA.
Community Bank, N.A. is located in Waterloo (New York state) on the street of 2 W Main St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1315-539-9261. You can get more information from their website: https://cbna.com/. The coordinates that you can use in navigation applications to get to find Community Bank, N.A. quickly are 42.904997, -76.863015. Scroll down to find out opening hours, reviews and other important information about Community Bank, N.A..
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Available amenities
Offerings
- amenities.offerings.has_cash_advance
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
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steven
Many years ago when I was looking to buy my first house, community bank was willing to work with me when no other banks would. I was young, I had ok Financials and pretty good credit but not the best. They treated me with respect and were very transparent. We were able to make a plan with the money I had, and I got the house. I still live in that house, and I won't soon forget how gracious community bank was throughout the buying process.
11.2021Dolores
Drive through can be very slow and backed up !
10.2021K
Pleasant
10.2021Irene
Diane Jane has been banker for Mom and Dad for many years. She has been so kind and helpful to our family. Many thanks.
10.2020Cheryl
I put one star but if I could I would give a NEGATIVE of a thousand as my bereaved sister came into this bank on this past Friday to close the account of our just recently deceased mother who had been a customer of this bank for even before it became Community Bank. The person who my sister was directed to and talked with was a NASTY CALLOUS IGNORANT BLATANTLY OFFENSIVE individual that has absolutely NO BUSINESS even being allowed to speak to customers....an employee who never even said I'm sorry for your loss....not one single expression of sympathy. just proceeded to not explain but BERATE my sister and belittle her detailing what she COULD or COULDN'T DO - this is the way Community Bank is represented by an employee who has not one ounce of couth in her body. WELL how unfortunate for us that we never had our mother die unexpectedly and without warning so we REALLY had no idea HOW to close her account lady. So sorry we did not know what YOUR BANK POLICIES ARE and that you had no training in which you were TAUGHT how to speak to bereaved families while they are still processing and grieving the substantial loss of their mother. So when we return to CLOSE OUT this account according to your bank policies I hope to be with my sister so I can directly look into the eyes of such a pathetic and sad person.
10.2019martha
Always had great experience hear! I will be opening my account again, when I had moved I got one closer home, will be going back!
10.2018Tim
Diane Janes in consumer lending is completely unprofessional.
10.2018Matt
Not at all open on the weekend.
10.2017