shoe repair shop
Closed Now
LoTempio Shoe Repair & Store in Webster (790 Ridge Rd, NY 14580)
About:
I'm a 3rd generation business, that believes to run a honest business. I'm always trying to keep up with the newest and best materials that are on the market and trying to keep the quality of the craftsmanship consistent !! One person can only do so much in a day!! Being the fastest is not always the best ,longevity without any problems is more important . I just want to make everything right for everyone , without any regrets for having anything repaired!! We are at the point in this industry thats there is a few shops still operating all over in Monroe County , cause of retirement or passing away . The work load gets pretty heavy for all of us in this business now,the wait time could be longer depending on what the repair is
LoTempio Shoe Repair & Store is located in Webster (New York state) on the street of 790 Ridge Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +15856718289. You can get more information from their website: https://lotempio-shoe-repair-store.business.site/. The coordinates that you can use in navigation applications to get to find LoTempio Shoe Repair & Store quickly are 43.204957, -77.477674. Scroll down to find out opening hours, reviews and other important information about LoTempio Shoe Repair & Store.
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- Wheelchair-accessible entrance
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Meghan
I only wish I had a before picture for these 12 year old shoes and boots. They were in a garage covered in sawdust and I was going to throw them away. I decided to try LoTempio to restore them and I am so happy I did! They do an amazing job. AMAZING. Highly recommend 100%. If you aren’t from Webster, worth the drive. Thank you for saving my favorites!
11.2021Jack
I had two pair of shoes in rough shape. He did a very good job and delivered as promised
08.2021cindy
Have been going here for over 35 years. Used to have his father fix my heels & boots. Now my husband & son take their sneakers & cowboy boots to be fixed to him. Great customer service & quality work!!!!
07.2021Cindy
I'll never go anywhere else. Great work done timely, with excellent service.
07.2021Roshelle
I picked up my boots from you and just took them out to check them over. I would like to know how they are in worse shape than when I brought them in? There is white stuff glued to the bottom of one and a bow partially ripped off and the other one the bow is hanging on by a thread! They were not like that when I dropped them off. I am beyond disappointed. Then when I did finally get them over 10 days past due you guys didn't even speak to me or show me the work you did. Now I know why because you damaged my boots. The lady even acted disgusted because I wanted to open the bag and all she said to me the entire time I was there was if you want to open it you're going to have to rip it. Nice! Super disgusted! Also the huge dog barricading the door so I couldn’t get in without it slobbering all over me was totally gross and unprofessional. Again the woman at the counter didn’t even attempt to help me get in the door or remove her animal. No one should do business here.
07.2020Ralph
Have gone there for years because of his excellent workmanship. Was most disappointed for the way I was treated on my last visit. Several months ago I had him put buckles on my wife's dance shoes. One of the buckles was put on incorrectly. When I brought the shoes back, he insisted they were not the same shoes and called me a liar. When I insisted he did the work, he became even more irate. What ever happened to the adage "the customer is always right."? He can repair almost anything. He has repaired a suitcase and put soles and heels on shoes that are over 10 years old and still look like new. Unfortunately, I am now checking reviews for a new cobbler.
07.2019Gregory
Last minute repair before a funeral. Shoes look great. Thanks for working me in at the end of a busy day!!!!!
07.2019Rob
I have been going to LoTiempo for shoe repair for years. GREAT workmanship and a great shoe and leather repair facility. So why 2 stars? Simple, NEVER ONCE has my order been completed on time. Even though you will leave your shoes for several weeks, they will never be done on time. Rob (the owner/repairman) is a very nice guy but he is disorganized and always has an excuse on why the shoes are not done. If you are OK waiting weeks for your shoes to get done past your deadline, this is your place.
07.2018Van
I waited three months to write this review. I wanted enough miles on my work boots to know for sure. The workmanship is fantastic. I'm hard on boots and good ones are not cheap. The repairs were $35 (4 year old boots) and I plan to get another 4-5 years out of them. It took longer than quoted to get them back, but well worth the wait.
07.2017Brenda
Best place to get your shoes looking like new. Reasonable prices.
07.2017