bank
Closed Now
First Citizens Bank in Columbus (160 W Mills St, NC 28722)
About:
At First Citizens, building relationships with customers is at the center of all we do. We understand there is a right way and a wrong way to do business, and we choose the right way. If you’re looking for a bank that cares about you, your goals and your future, come grow with us. Visit us at our Columbus, NC branch or find us online.
First Citizens Bank is located in Columbus (North Carolina state) on the street of 160 W Mills St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18288942556. You can get more information from their website: https://locations.firstcitizens.com/nc/columbus/160-west-mills-street. The coordinates that you can use in navigation applications to get to find First Citizens Bank quickly are 35.249830, -82.202535. Scroll down to find out opening hours, reviews and other important information about First Citizens Bank.
Have you noticed incorrect information? Contact us and send us the details!
Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
Unavailable amenities
First Citizens Bank doesn't have any unavailable amenities.Categories
Tags
FAQ
Are the opening hours of First Citizens Bank up to date?
Is the place part of a chain store?
First Citizens Bank is my place. Can I manage it?
What categories is First Citizens Bank listed in?
How is First Citizens Bank rated?
What is the address of First Citizens Bank?
How to Get in Touch With First Citizens Bank?
Douglas
I have used this branch location for years under the Entegra Bank name with no issues whatsoever. The employees were incredibly friendly, courteous, and helpful. Unfortunately, all of that quickly changed after First Citizens Bank purchased Integra Bank in 2019. The front window staff is rude, unhelpful, and management is non-existent. I recently tried to create a new account to use their wealth management services and was told that I needed to do it on-line since they could not take the time to assist me. Oh, have a question… the staff will tell you to call their 800 number which is completely useless. I have not idea how a bank branch can operate like this. As soon as my CD expires, I am done with this bank. Look elsewhere for your banking needs, especially if you are a small business owner!!!
02.2022Ken
Twice I tried to open an additional account in person at this location. The first time they turned me away, the 5 employees were too busy. I was the only customer in the building. Second time again too busy. Decided this was not working and tried to close my existing account. They charge $10 to do this. The branch manager is eternally out on leave, no one is in charge. Tried calling their service number to report the problems with this location, but again they refuse to put you into contact with someone. Thank you for this experience. My entire goal was to have my ATM daily limit increased but this has proved to be impossible. Glad I tested this bank before commiting investments.
02.2022Lamond
Today I went into First Citizens in Columbus to cash a check written to me from this bank. As I approached with check and My ID the lady asked have I ever banked here I said no she said I need to put you in our system.. ok I have no problem with that because I know I'm good. Then you read the check and call the owner name out I responded with yea I did a job for him today then say I'm gonna need to call the owner of the company that wrote the check because it was a large amount and verify I was like what ok kool. She proceeds to call the owner who wrote the check. So I was texting him while she was calling he asked why are you calling she said it was a common Courtesy. Well he said to me I have written checks way larger than mine they have never called me. Before entering the bank I said to myself maybe nope it not gonna happen.. I'm from Polk County nah well I was totally wrong.. I felt like I was profiled a black man with dirty work cloths and a beanie because it was cold outside being profiled with a large check from a company. Come to find out my father has an account there too.
02.2022Kristen
I have been banking with the Columbus, NC location for several years now. When it was Entegra I had a wonderful experience as everyone was very friendly and engaging. Now with the change I find that First Citizens has been equally easy to work with, which is much appreciated. My circumstances are somewhat unique and they have been very helpful.
08.2021C
I have never banked at this location but I have an account with FC... they made an error, made a deposit to my account on Friday then today, Monday, took that deposit out... I had no clue what was going on (never saw the deposit until Monday), this branch never called me. I called my own branch, and was referred to fraud... they let me know it was possibly an error and gave me this branches number. I called and was told that it was an error on someone else's behalf. Listen, I understand things happen... but this deals with not only MY banking and my money, but in this case, someone else's as well... this location should have notified me immediately. Shame on you for not calling me and letting me know what was going on.
08.2021Amanda
Entegra bank was the best bank I ever went through but when they were bought out by first citizens, all went downhill. Worst bank ever.
08.2021Dale
Unprofessional, discourteous, condescending attitudes. Long term loyalty by their customers isn't valued. Poor management as well. Look elsewhere for your banking needs! I have never given a one star review. I have now!
08.2019