Best bank in Columbus, North Carolina (NC) 2024

I have used this branch location for years under the Entegra Bank name with no issues whatsoever. The employees were incredibly friendly, courteous, and helpful. Unfortunately, all of that quickly changed after First Citizens Bank purchased Integra Bank in 2019. The front window staff is rude, unhelpful, and management is non-existent. I recently tried to create a new account to use their wealth management services and was told that I needed to do it on-line since they could not take the time to assist me. Oh, have a question… the staff will tell you to call their 800 number which is completely useless. I have not idea how a bank branch can operate like this. As soon as my CD expires, I am done with this bank. Look elsewhere for your banking needs, especially if you are a small business owner!!! ~Douglas

Thanks HomeTrust for completely abandoning your Rutherfordton, NC customers. How is it convenient to travel into another county just to make a simple deposit or to conduct banking business? HomeTrust, at the very least, could have left behind a stand-alone ATM. I will be setting up a new account elsewhere, and will then close my HomeTrust account, and move my funds. ~Brian