Motorcars Volvo Cars in Bedford (18123 Rockside Rd, OH 44146)
About:
If you’re searching for a new or pre-owned Volvo vehicle in Northeast Ohio, Motorcars Volvo Cars will exceed your expectations with a world-class Volvo experience. From the latest Volvo cars and SUVs to quality pre-owned models, our extensive selection makes it simple to find the vehicle that suits your needs. Our on-site financial experts help you spend less time going over paperwork and more time enjoying your new car. As the miles fly by, you can trust our state-of-the-art service center for all of your maintenance and repair needs. We have a staff of factory-trained Volvo technicians who will give your vehicle the care and attention that it deserves. Motorcars Volvo Cars is committed to your satisfaction & we look forward to serving you
Motorcars Volvo Cars is located in Bedford (Ohio state) on the street of 18123 Rockside Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +14404398400. You can get more information from their website: https://www.motorcarsvolvocars.com/?utm_source=GMBlisting&utm_medium=organic. The coordinates that you can use in navigation applications to get to find Motorcars Volvo Cars quickly are 41.402936, -81.550959. Scroll down to find out opening hours, reviews and other important information about Motorcars Volvo Cars.
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Available amenities
Payments
- Cheques
- Debit cards
Offerings
- amenities.offerings.has_car_wash
- Oil change
- Repair services
Accessibility
- Wheelchair-accessible entrance
Service options
- Delivery
- In-store shopping
Todd
Our salesperson Michele was terrific! She worked with us to find the right Volvo XC60 that met our needs. We identified the vehicle, bought it and drove it home on the same day. Even though it was a Saturday Michele took the time to stay after closing hours to step me and my wife through every aspect of the operation of our new XC60. The following Monday Michele was on vacation but still took the time to call to see how we liked our new Volvo. It was a great experience and we love our new Volvo!
08.2022Haley
I worked with Tracy on doing my very first car purchase! She was so wonderfully friendly and even reached out afterwards to see how I was enjoying my new car! She made the process straight forward and simple, and I would definitely recommend buying a car from her specifically but I have no doubt that any other salesperson in the establishment would treat me with the same care and helpfulness!
08.2022Amanda
I’m not a huge fan of the car shopping process, in general, but working with Stephen was such a breeze! He was not pushy at all, answered all of my questions without judgment, and made himself available quickly whenever I called or emailed. Before I left the lot, he took his time to show me how every gadget worked in my new (to me) car, which is not what I have experienced in the past, when buying a used car. Mike in financing was also great! He had everything ready to go for me, explained the extra tidbits available, but again, zero pressure. I didn’t feel like I was being nickeled and dimed, or pushed into extras I didn’t need/want. Overall, this was a fantastic experience, and a great first impression on the Volvo brand.
08.2022Sarah
Andrew Chiarelli was great to work with! He Made the process super fun and easy!! I was in an out of the dealership in record time, took 5 seconds to sign everything!! He went above and beyond and even picked me up to get to my new vehicle! Would highly recommend, and would consider them first with my next vehicle purchase!
07.2022Ryan
Everything from the first email conversation to the final paperwork signing was smooth and pleasant. The dealership was very clean, organized and modern and everyone I met from the sales team, parts department, management and finance were truly genuine and helpful. The lady at the front desk greates me and my friend immediately as we walked in and we were asked if we needed help in less than 10 seconds...but not In a pushy way. I truly appreciated Andrew and everyone else who helped make this sale a fun and memorable one.
07.2022CharLPN
Hello, I called in to your service department to make an inquiry about my vehicle that’s scheduled for service on 6/7. I spoke with Nicole who was very rude, argumentative, arrogant and had a choice of words for me. She continues to speak over me as I was attempting to explain the reason for my call. She was very short with me and had ZERO customer service etiquette. I needed to speak with the technician to a order a part. Nicole did not allow me to speak with a tech and gives her unwarranted opinion on repair to my car. I asked would I be offered a loaner car when I dropped my vehicle off for the service. She told me she can’t make that decision. I explained to her when I scheduled the appointment online it states a loaner vehicle was a complimentary service offered while having vehicle serviced. Nicole then tells me there is a national shortage on loaner cars and what is stated on the website is wrong.(then take it off the website) How would I know that? I’m reading what’s offered on the website. She then tells me her manager is next to her I asked to speak with him, she placed me on hold and returned and told me he was busy with a customer. She’s now agitated, I asked for his name and she stated Mark. Then she nastily said “oh I’ll get you to someone”and as she is transferring the call she says “here can you talk to this….” I don’t know what the next word was but she was so agitated and rude I can only imagine the adjective she was ready to blurt out. I have never received this type of service from Volvo and certainly expect to be treated and talked to better than Nicole spoke to me today. I would hope that Volvo wouldn’t pride themselves on receiving this type of treatment while owning/servicing one of their products. I didn’t appreciate it at all and now I’m left wondering what slur your employee, Nicole was ready to call me. In the end, I was able to speak with Michael who was very patient and explained everything to me with much better customer service. He was able to address my concerns and fulfilled the request, the same one Nicole said couldn’t happen.
06.2022Andrea
Michelle was great! She was prompt and helpful when addressing all of my questions. She made the experience a no hassle no pressure visit and I was thankful. Bobby in finance was also great! He was informative but not aggressive. Overall, I had a wonderful shopping experience and would recommend.
05.2022Erica
Mike in service was the most reassuring, honest and knowledgeable guy I’ve interacted with at any dealership! I left my vehicle feeling confident the issues with my car would be properly addressed. So confident that im writing this review before I even get my vehicle back! Trustworthy place!
05.2022Jason
I cannot recommend purchasing your next vehicle from Andrew and David enough. They had multiple vehicles in stock that I was able to choose from that all fit my needs, and we finally landed on the perfect vehicle for our family. They even stayed late after closing time for us and we got a 9 year 150k mile warranty!! Professional dealership with a veteran sales team that will treat you right.
04.2022Jeff
Sales person Michelle was great. Credit Manager was super. Sales Manager was a jerk. He smoked in the dealer demo I bought and lied about it. The owner of the dealership made it right. I commend him for his efforts. The car is great; the owner (Anthony) is great. I’d shop there again but would avoid the Sales Manager at all cost.
03.2022