Tennis Essentials in Berwyn (1018 Lancaster Ave, PA 19312)
About:
Tennis Essentials is located in Berwyn (Pennsylvania state) on the street of 1018 Lancaster Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +16106476110. You can get more information from their website: https://tennisessentials.net/. The coordinates that you can use in navigation applications to get to find Tennis Essentials quickly are 40.044299, -75.448382. Scroll down to find out opening hours, reviews and other important information about Tennis Essentials.
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Available amenities
Planning
- Quick visit
Accessibility
- Wheelchair-accessible car park
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Saifulla
I went here after reading the posts. But was very disappointed to speak with this person at the store who was not helpful at all. Would not go back. Would recommend not going here.
01.2022Saifulla
I went here after reading the posts. But was very disappointed to speak with this person at the store who was not helpful at all. Would not go back. Would recommend not going here.
01.2022Niti
Carmine is wonderful! I’m so glad my friend told me to come here . I love this store ! Great, friendly, knowledgeable service ! Can’t ask for more
10.2021Niti
Carmine is wonderful! I’m so glad my friend told me to come here . I love this store ! Great, friendly, knowledgeable service ! Can’t ask for more
10.2021Ed
Great small business! Just the type of neighborhood store you love to support. Friendly customer focused owner who goes out of his way to ensure his clients are happy. Knowledgeable and practical about all tennis equipment sold and does not pressure the upsell. Prices on latest equipment is in line with online competitors which surprised me. Good sales on old stock if you are looking for a bargain and can tolerate an older version of something. Stringing is reasonable, fast and done right the first time.
08.2021Debbie
If I could've given this place a 0, I would have or even a negative number. They were the absolute worst business I have ever tried in my entire life. They are a small tennis shop located in Berwyn PA (family run). I decided to give them a try with racquet stringing job. I used to play alot of competitive tennis over the years and have had many different string jobs, so I have alot of experience. When i brought the racquet in to be strung, i discussed the tension, the strings and when the racquet would be ready. They told me to come of the weekend to pick it up and the job would cost $40. When i went to pick up the racquet, the father was there (not the son who took the original order). I asked him what the racquet was strung at and was told it was a lower tension that what I initially discussed. I also asked why the label wasn't placed on the racquet (something which all stringers do to note the tension, date of stringing and type of string). He said he kept the information in his computer. Bad response. I told him i would try the racquet out and if i wasn't happy with it would return it to be redone. he was argumentative and talked over me. My friend was with me in the store and heard the entire conversation. I knew then that this place was trouble. After that, i went to the courts to try the racquet out. I heard some rattling at thought it was the dampener at first. Then, i looked closely at the racquet and saw that he broke the grommets. He never mentioned this when i picked up the racquet. I went back to the store today to ask him about this. His son was back in there this time. He looked at me and shook his head and said "they didn't break the grommets". One thing that I really dislike is when someone lies directly to my face. I said to him "did I bring in the racquet with broken grommets". His answer was "it's an old racquet". I told him I needed it repaired and if they couldn't make it right, then I would dispute the charge. He got angry and the conversation escalated to the point where he said he would call 911 and have me cited for trespassing. Absolutely unbelievable and unprofessional behaviour from anybody doing business with the public! I came home and already disputed the charge as I'll have to bring my racquet to a reputable stringer to have it redone and now have the broken grommets fixed. I wanted to leave this review so others would know just how terrible the experience was with Tennis Essentials in Berwyn, PA. Note, that there are alot of very good tennis stringers out there who know what they're doing and know how to treat customers. Don't go here because they are convenient. Drive a little further to get good quality service. That's the mistake I made.
08.2021alex
BEST stringer!! Great racquet selection. Limited shoes and clothing but he will get you anything you want.
08.2021Ed
Great small business! Just the type of neighborhood store you love to support. Friendly customer focused owner who goes out of his way to ensure his clients are happy. Knowledgeable and practical about all tennis equipment sold and does not pressure the upsell. Prices on latest equipment is in line with online competitors which surprised me. Good sales on old stock if you are looking for a bargain and can tolerate an older version of something. Stringing is reasonable, fast and done right the first time.
08.2021Debbie
If I could've given this place a 0, I would have or even a negative number. They were the absolute worst business I have ever tried in my entire life. They are a small tennis shop located in Berwyn PA (family run). I decided to give them a try with racquet stringing job. I used to play alot of competitive tennis over the years and have had many different string jobs, so I have alot of experience. When i brought the racquet in to be strung, i discussed the tension, the strings and when the racquet would be ready. They told me to come of the weekend to pick it up and the job would cost $40. When i went to pick up the racquet, the father was there (not the son who took the original order). I asked him what the racquet was strung at and was told it was a lower tension that what I initially discussed. I also asked why the label wasn't placed on the racquet (something which all stringers do to note the tension, date of stringing and type of string). He said he kept the information in his computer. Bad response. I told him i would try the racquet out and if i wasn't happy with it would return it to be redone. he was argumentative and talked over me. My friend was with me in the store and heard the entire conversation. I knew then that this place was trouble. After that, i went to the courts to try the racquet out. I heard some rattling at thought it was the dampener at first. Then, i looked closely at the racquet and saw that he broke the grommets. He never mentioned this when i picked up the racquet. I went back to the store today to ask him about this. His son was back in there this time. He looked at me and shook his head and said "they didn't break the grommets". One thing that I really dislike is when someone lies directly to my face. I said to him "did I bring in the racquet with broken grommets". His answer was "it's an old racquet". I told him I needed it repaired and if they couldn't make it right, then I would dispute the charge. He got angry and the conversation escalated to the point where he said he would call 911 and have me cited for trespassing. Absolutely unbelievable and unprofessional behaviour from anybody doing business with the public! I came home and already disputed the charge as I'll have to bring my racquet to a reputable stringer to have it redone and now have the broken grommets fixed. I wanted to leave this review so others would know just how terrible the experience was with Tennis Essentials in Berwyn, PA. Note, that there are alot of very good tennis stringers out there who know what they're doing and know how to treat customers. Don't go here because they are convenient. Drive a little further to get good quality service. That's the mistake I made.
08.2021alex
BEST stringer!! Great racquet selection. Limited shoes and clothing but he will get you anything you want.
08.2021Don
Best stringer in the area. This place is always on time and a wealth of information about string and racquets.
08.2019Don
Best stringer in the area. This place is always on time and a wealth of information about string and racquets.
08.2019Tim
Carmine is the best. Very knowledgeable and nice.
08.2018Tim
Carmine is the best. Very knowledgeable and nice.
08.2018Karl
First of all, they only had three types of shoes in my size, but the real issue was the response when I said I wasn't going to buy them. I said I'm gonna wait for now and asked them when their next shipment comes. He told me I just wasted 20 minutes of his time. He then accused me of coming in just to get shoes sizes so I could buy online somewhere else. I tried to explain that was not the case, but he told me to leave. On the way out, the cashier said that he hopes I have a bad day, a terrible tennis season, and told me not to bother coming back. I just stood there in deisbelief and told him that wasn't right. Then I walked out and went to tennis junction 15 minutes down Lancaster avenue. I sure hope this is not how they always act, but something was terribly wrong that day.
08.2017Louis
Excellent service. The best stringer I ever had. If you want stringing consistency and good professional advice this is the place to go.
08.2017Michael
Outstanding. Owner knows tennis racquets and stringing - works with the pros at regional tournaments. Highly recommended.
08.2017Karl
First of all, they only had three types of shoes in my size, but the real issue was the response when I said I wasn't going to buy them. I said I'm gonna wait for now and asked them when their next shipment comes. He told me I just wasted 20 minutes of his time. He then accused me of coming in just to get shoes sizes so I could buy online somewhere else. I tried to explain that was not the case, but he told me to leave. On the way out, the cashier said that he hopes I have a bad day, a terrible tennis season, and told me not to bother coming back. I just stood there in deisbelief and told him that wasn't right. Then I walked out and went to tennis junction 15 minutes down Lancaster avenue. I sure hope this is not how they always act, but something was terribly wrong that day.
08.2017Louis
Excellent service. The best stringer I ever had. If you want stringing consistency and good professional advice this is the place to go.
08.2017Michael
Outstanding. Owner knows tennis racquets and stringing - works with the pros at regional tournaments. Highly recommended.
08.2017