electronics store
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Best Buy in Johnstown (430 Town Centre Dr, PA 15904)
About:
Chain retailer with a large array of brand-name electronics, computers, appliances & more.
Best Buy is located in Johnstown (Pennsylvania state) on the street of 430 Town Centre Dr. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18142624699. You can get more information from their website: https://stores.bestbuy.com/pa/johnstown/430-town-centre-dr-1267.html/?ref=NS&loc=ns100. The coordinates that you can use in navigation applications to get to find Best Buy quickly are 40.277790, -78.842739. Scroll down to find out opening hours, reviews and other important information about Best Buy.
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Available amenities
Payments
- Cheques
- Debit cards
Planning
- Quick visit
Offerings
- Assembly service
- Repair services
Recycling
- Batteries
- amenities.recycling.has_recycling_electronics
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
Health and safety
- Safety dividers at checkout
Jen
A great electronic store, plus so much more. Besides a wide selection of televisions, computers and video games, you can get household appliances. From refrigerators to washers and dryers. Delivery is available so that even makes the competitive prices so much better. Need help with your electronic devices, the geek squad is there to help. Customer service is amazing. The sales associates are knowledgeable and can assist you with your purchasing needs.
08.2022Kayla
Overpriced. Just like every best buy. I would rather support literally any other big tech company than BB. They do have great customer service which I will always praise people for. But pricing? No thanks.
07.2022Michael
Slightly frustrating experience here. Had to order the parts for a car stereo install, obviously due to current shortages, which I understand. However all 5 parts of the order we're shipped separately and it looked like it wouldn't all arrive in time for my appointment. Trying to call the store is a major pain. You get sent to a national operator who decides if you're allowed to talk to that store. That aside, the parts arrived and I took the car in for the install. The install was completed fairly quickly and cleanly. It was only after arriving home that I noticed that my reverse lights were constantly on, which is not good, so I called back and talked to the installer. He wanted me to return the next day, which was not happening. In the end, he stuck around to fix the issue. There aren't a lot of options in the area, so I'd go back, but I'll know what I'm getting into.
07.2022Brian
Was very easy. Had a online pick up to get, was able to walk right in and employee told me where to go and was out in less than 5 min. Associates were very friendly and quick at there job.
07.2022Matthew
I purchased a fridge on 5/20/2022 from the Johnstown store. I was delivered an opened boxed, scuffed, (I took pictures) non-functional fridge by the "Geek Squad" (that I let run overnight to make 100% sure it was dead). I called the next morning (they didn't open until 10am) to inform their returns that I actually wanted a WORKING fridge. The lady I spoke with informed me that the Geek Squad would be by the next day to get the dead fridge. Then she said that they couldn't deliver another fridge until the second of June. I informed the lady I was speaking with that I kinda needed refrigeration, and to cancel the whole order and that I'd have to go pick one up from NOT Best Buy. I was then informed that the Geek Squad wouldn't be out to pick up the dead fridge until the next Tuesday. I then asked when my return would be processed (it was a major purchase on my debit card) and I was informed "the next billing cycle." When I asked what that meant exactly, the lady informed me that it would probably be around the 15th of June!?! Well, it's the 15th and NO REFUND. So they have had MY money now for almost a month! The fact is, the transfer should have taken literally SECONDS to refund. I had a horrible shopping experience YEARS ago purchasing a faulty computer from Best Buy and haven't purchased anything from them since. I made a huge mistake going back in their store. OF NOTE: The Geek Squad guys were nice and professional. I have no problem with them whatsoever. My main take-away here is NEVER use your debit card at Best Buy (although VISA will ultimately protect me) because they have an antiquated returns system and or returns policy.
07.2022James
I have been a Best Buy customer for a long time. And I'm also a "Total Tech" customer. I just bought a new computer and was told by a Geek Squad employee that I would be contacted this afternoon to come into the Johnstown store for the final stages of data transfer. Waited around all day but No Call. When I tried calling the number given to me by the store employee that is supposedly a direct line into the Johnstown, PA store I was connected immediately to Best Buy's national call center. From there I indicated I wanted to speak to customer service and was sent to India. Needless to say, the person in India had no idea why I didn't receive the call from the Johnstown store as promised today. Anyway, I will never buy another thing from Best Buy and as far as Total Tech is concerned I think it's a total joke, as is their customer service.
07.2022Pickle92
Lost my business. After 3 months and spending over $4000 my wife bought a new keyboard for her computer. While setting it up she called me in the office to tell me it didn't have the usb cable in the box. I looked at what was supposed to be in the box and it was supposed to have a USB cable. While looking at the box description I noticed it was scotch taped on the end where the factory seal had been broken. This basically told me that someone returned it without the usb cable and best buy sold me an open box keyboard at full price. I took the box back the very next day and explained the situation. The guy behind the desk made no attempts whatsoever to give me any type of partial refund after I asked for one and said all I could do was return it and buy another one. We will NEVER make another purchase from best buy again. Almost glad this happened because most of the items they sell are entry level garbage anyway (at least in the audio department). Newegg and Crutchfield from now on.
06.2022Anthony
Here is why brick and mortar stores are failing. I wanted a new TV, did not want it shipped (bad experience with electronics being shipped before) so I went here for the first time in years. Cash in hand, research done online, and car cleared for space. I wanted that tv at that moment. No less than 9 employees were in the store, standing in three groups of three. Some leaning on tv boxes, some at the podium at the front of the store, and more leaning on tv boxes. I looked around, found what I wanted and then went to ask one of the nine for help. The guy that came with me was nice enough at first. Couldn't answer my specific question about the tv I wanted. Not a huge deal, but I thought employees at Best Buy were tech experts. Then I showed him that the tv was $20 lower on Amazon and asked if they price matched. He said they did and pulled out his electronic device. When he scanned the tv, he said his Amazon listing was more. So I showed him again. He made me kill the page and reload it, insinuating along the way that I was lying or trying to cheat them ($20 on a $700 tv is really worth lying?). So I loaded it again, in front of him. Showed it was the same sku, model, etc. He says "Mine doesn't say that, so too bad." So to sum it up, I wanted to give Best Buy some brick and mortar business as well as let me have better peace of mind instead of shipping a $700 tv. Saves them money since they don't have to ship a large tv, which I am sure is expensive. Because one of the salespeople couldn't find it on his phone, I was refused the $20 off like from Amazon. Even though I had up to date proof and reloaded to prove it wasn't fake. Fine. I walk out, take my daughter to dance, and buy the tv from Amazon while in the waiting room. Best Buy loses the sale, I get my tv for $20 less, but later, and Amazon loses money to ship it to me.
06.2022StarSeeker
Great store. Great customer service. My only gripe is they don't seem to have the selection I would expect for gaming towers. As popular as they are i should have been able to walk in and see selection but there was only 1 laptop and one gaming tower that I found in the store. Luckily the online store and the app are both great.
04.2022George
Millennials have taken over. Kid tried to sell me a $6000.00 TV. Just get a Best Buy card he says. It's unsecured debt he says. If you don't pay, they just give you bad credit. Big deal he says!! Evidently the sales team needs to do a little training. 😉
04.2022