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United States Postal Service in Philadelphia (2601 N 16th St, PA 19132)

1.5 (10 reviews)

About:

Visit your local Post Office™ at 2601 N 16th St! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better.


United States Postal Service is located in Philadelphia (Pennsylvania state) on the street of 2601 N 16th St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1800-275-8777. You can get more information from their website: https://tools.usps.com/find-location.htm?location=1380004&utm_source=google-my-business-url&utm_medium=search&utm_campaign=yext&y_source=1_MzM4MDY1NS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find United States Postal Service quickly are 39.993124, -75.157686. Scroll down to find out opening hours, reviews and other important information about United States Postal Service.

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Available amenities

Accessibility

  • Wheelchair-accessible entrance

Service options

  • Delivery

Unavailable amenities

United States Postal Service doesn't have any unavailable amenities.

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Reviews about United States Postal Service - 10

SCerb.

They scammin here, I’m suspect. The amount of times packages just go missing, the “attempts” at delivery. It’s also so ridiculous the area that this post office has to serve. All of north Philly east of Broad st. I literally live at the line of 2 zip codes which means I gotta go all the way up there but there’s 2 other post offices closer to me in the zip south. I appreciate my main carrier, she’s nice, I’ve never had a huge issue with an individual but it’s the place as a whole and the fact that it’s one post office serving all of 21.

08.2022

kyshaun

This place is beyond garbage. I have a strong feeling someone that works here steals packages. My packages go missing way to often or get “lost”. Last time i checked that was a federal offense. This place needs to have a serious investigation brought on to them

06.2022

Music

I ordered a package from online, it said delivered and handed to individual an absolute lie, no one was at the door of my home to receive this so who was it handed to? I hate this post office sooo bad! That was a one and only vintage item I ordered that cannot be replaced. I never found the package maybe the neighbors stole it.

02.2022

MC

I think things are turning around for this location. I had a really great experience with the staff, they were super helpful. For people saying it’s awful, I get it, but I do think that postal service employees and service industry workers have to deal with such mean people all the time, cut them a little slack. And really with mail just come prepared with your tracking numbers and be clear in what you need, it’ll be fine. Don’t be scared away from here.

11.2021

Kevin

Would give -Negative ***** if possible! I have received several messages over the past few months of a "Delivery attempt being made", but "No access to Delivery Location"! On each occasion, myself or someone from my household was on the porch or standing on the sidewalk directly in front of my porch/home! We've seen the mail truck parked near the home and walk up and down the block or at nearby block, only to see the courier re-enter the vehicle and drive off! Moments later I receive the BS message! On at least 3 of the occasions I was scheduled to leave on a flight within a day or two (as I am now)... and needed the package ON TIME... I've actually had to drive down there at 8-9pm at night and pull into the rear loading/unloading area, show an employee my ID and wait for them to locate my package and hand it over! That has worked 4 of 5 attempts. On time I was turned away by a gentleman who told me they couldn't attempt to locate my package, I had to come in the morning and stand in line with everyone else! But I've done that on 3 occasions and was told it was out with the mail courier! Only to get home and never even see the truck/driver, and receive a Bogus message of a BS delivery attempt! This is madness at this point! I never leave BAD REVIEWS... this is a first... the Postal Service as a entity, and definitely this location is HORRIBLE and needs to be fixed and/or replaced ASAP! PS...I also have 2 dogs that Bark at the door Each and Every Time someone even comes near our porch, not to mention when they climb the 4 steps to the door! They hear everything from outside, through the door and bark to alert each time... so even when we aren't outside, I've had the same BS messages, that just AREN'T TRUE...even though both dogs were curled up near the front door! 🤔 No barking, No Alerts... yet Delivery was attempted and No Access... Sad that the service, or lack there of is this BAD!

11.2021

Brenda

I am writing on how disappointed my husband and I are with the USPS at the 2601 N. 16th location because several days ago I received an email that we were going to receive our water bill and it never came. We tried to call and went through the process of the complaint intake again several days ago and we still haven't heard from anyone. Wow if we didn't sign up for the email of which mail is coming to me on a daily basis we wouldn't have known about our water bill. This is time sensitive mail so this is truly unacceptable. Something has to happen with USPS at that location but across the board so that's why I have given the review 1 star.

11.2021

Cherresse

This place is the worst. I have informed delivery, so I know what mail I'm supposed to be getting from day to day. I'm still waiting for important mail that I was supposed to receive on February 12th. It's now over a month later. I put in a claim and was told someone would contact me. No one did. When I reached customer service the other day I was told the claim was closed and marked as if there was a solution. I still don't have my mail and no explanation. I'm also missing mail from this Monday with my car registration. This place is extremely incompetent.

11.2021

Bonita

When you get off work nobody wants to stand in a long slow line to get a package! Also it would have been nice to on the little slip they leave that you can't pick it up on the day that they leave the slip! That's call I've got!

11.2021

Ms.

Went there to pick up a package because the carrier didn't knock on the door yet again. The lobby was crowded. Although there are signs that state no more than 10 people allowed and must social distance, it's impossible. Then after waiting for over an hour in line, the second window closed. They really need to get more staff and or change management. This photo is the customers in front of me, there were more in the back. No hand sanitizer, no wipes and some masks.

11.2020

Tasha

Worse post office ever. I’ve been waiting on my package since June,15.2020 only to receive a pink sorry we missed you slip on my door yet I was at home smh. I requested a redelivery 3 times and still nothing. I called consumer affairs but still no package. I decided to go to the post office to pick up my package I was in the line for over 2hrs that never seemed to move and it was a ton of people waiting on packages as well.. the wait was so long I had to leave without getting my package because I couldn’t bare standing in that line any longer And they only had one person working... Beware

11.2020

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Opening Hours:

Closed Now
  • Monday 9:00 AM - 5:00 PM
  • Tuesday 9:00 AM - 5:00 PM
  • Wednesday 9:00 AM - 5:00 PM
  • Thursday 9:00 AM - 5:00 PM
  • Friday 9:00 AM - 5:00 PM
  • Saturday 9:00 AM - 12:00 PM
  • Sunday Closed

Ratings:

  • google logo
    1.5
    Total votes: 301
    Votes distribution:
    1: 250
    2: 15
    3: 7
    4: 8
    5: 21

Location/Contacts:

Network:

  • This place is part of the United States Postal Service. This chain has places in other locations.

Popular Hours:

  • Monday:
  • Tuesday:
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  • Sunday:
    No data
Place last updated at: 19-11-2022 18:45:36