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PenFed Credit Union in Scranton (315 Franklin Ave, PA 18503)
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Our mission is to help our members realize every ounce of their potential. That's why we strive to provide best-in-class rates on loans, savings, and credit cards. In addition, our portfolio of award-winning credit cards offers incentives and innovative features that our competitors find hard to match.
PenFed Credit Union is located in Scranton (Pennsylvania state) on the street of 315 Franklin Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1800-247-5626. You can get more information from their website: https://www.penfed.org/. The coordinates that you can use in navigation applications to get to find PenFed Credit Union quickly are 41.412338, -75.665857. Scroll down to find out opening hours, reviews and other important information about PenFed Credit Union.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
Unavailable amenities
PenFed Credit Union doesn't have any unavailable amenities.Categories
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Michael
I'm sure just like every phone call I Have made to Pen Fed this will get me no where. My father passed away a few months ago. Prior to his death I (his son and beneficiary of the account and I had a living power of attorney) tried to get the account in my name as I was worried someone would try and steal money out of his account. Well I even had an attorney involved and the bank kept putting up hurdles to jump until he died and of course someone had transferred money out of his account while he was dying. Now they will not even get me a detailed statement of his account to see what was taken. I have no clue how they can be a federally insured bank. Worst Bank on the planet. RUN!!!!
09.2022john
Place is a joke all the locations and over the phone customer service. Never can get a hold of their fraud department. I work odd hours and they close at 459. Save your time and money and do not open accounts here. Held on to deposit for 3 months
05.2022David
Cant call my local branch and the 800 number is clueless. I think my branch maybe closing I just want my money before they go.
05.2022Jeremy
Best credit union / bank I have ever dealt with. I have in the past dealt with small banks and large nation wide banks. PenFed is by far been the best. Customer service with these people has only been a pleasure. Other banks should look to them as a guide. My .02
11.2021Pat
Needed a personal loan but had some questions before applying. Customer service was excellent and helpful. Also got an answer about the loan in less than an hour. Have banked w penfed for several years and will always use them for loans and other banking needs.
11.2021Steven
Amazing customer service. It's worth banking there for that reason alone. Now throw in the super low interest auto loan rates. Why go anywhere else.
11.2021moe
I applied for a used car loan through PenFed on line and an agent promptly called me to gather any more needed info for the loan. After all required information was obtained my loan was approved quickly and within 24 hours the check was on its way. I was very pleased with the whole loan process and will definitely consider using PenFed for any future purchases
10.2021Steve
I was having trouble deciding on which truck to buy and changed my mind several time within the loan application procedure ... the associate that was working with me was very patient and professional. She made the necessary changes without complaint and I received a great rate.
10.2021Sheena
One of the lowest interest rates out there with amazing customer service and a simple process to acquiring an auto loan. Highly recommend if you still prefer talk to a real person and not someone sitting in a call center.
10.2021Kevin
Extremely low APR with good credit scores. Fantastic service rep experience and hassle free auto loan process. Was done in lesser than an hour overall.
10.2021