furniture store
Closed Now
Ashley HomeStore in Willow Grove (3672 Welsh Rd, PA 19090)
About:
Retail chain with a variety of signature home furniture, decor, & accessories.
Ashley HomeStore is located in Willow Grove (Pennsylvania state) on the street of 3672 Welsh Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1215-659-7690. You can get more information from their website: https://stores.ashleyfurniture.com/store/us/pennsylvania/willow-grove/7710000370?cmpid=ls-&utm_source=Local&utm_medium=LocalSEO&utm_campaign=LocalSearch. The coordinates that you can use in navigation applications to get to find Ashley HomeStore quickly are 40.152828, -75.137890. Scroll down to find out opening hours, reviews and other important information about Ashley HomeStore.
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Available amenities
Payments
- Debit cards
Offerings
- Assembly service
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store shopping
Roger
Very friendly and helpful with all of our selections on living room and dining room furniture, as well as our lighting fixtures.
11.2022D
100% do not buy from here!!! We bought a rocking chair, and it immediately started creaking a little. It slowly got worse and worse, to the point where it can't move without a loud creak. Ashley sent a repairman out, who said it was structural to the wood frame, which he can't fix. Ashley called (from a foreign number, not the store) to say that they won't cover it. I said it's well within the warranty time and the chair is unusable. The foreign number said a manager will call, which they never did. We have a baby who gets fed and falls asleep with this chair, except not anymore since the chair is so loud. So the chair has no use, and we're under a year of having it. We have bought all of our other furniture from Bob's Discount, which has been 100% more solid, and who actually stands by their products.
10.2022Jessica
Stopped by Ashley Homestore today in Willow Grove. Immediately Joe greeted me. He helped me tremendously for the almost hour I was there. His pleasant demeanor made my experience exceptional.
10.2022Anastacia
Ugh furniture begin to fall apart 2 mos after we brought it home. The Sean’s started coming apart. Upon further inspection of the furniture, we discovered that there was just a frame and some padding on the frame, no actual cushions. These too came apart. I have NEVER seen furniture built this way, it was so uncomfortable after the initial breaking in period ( 2 mos). I would definitely NOT recommend F-
10.2022Pat
Associate Chris was very nice. Didn’t pressure us or follow us all over the store. He answered my question and gave me the info I needed. Will definitely go back to Ashley to purchase a living room set. Prices are very competitive and not over priced.
10.2022Albert
This is the second room I’ve done with Ashley Furniture. Liked that the sales person gave us space to explore options with no pressure. No hovering! We didn’t intend to purchase that afternoon but we found exactly what we were looking for and placed the order. The sales team and accounting team were both very professional and a pleasure to deal with.
10.2022Josiah
I came here with my mom last Wednesday because we were moving and I needed a new bed. We were looking at sites and Ashley Homestore had a reasonable price. At first I was a bit skeptical about getting a new bed so quickly. My mom and I went we were impressed by what we saw. There were tons of great choices and they had the bed were looking for. The person who helped us out was very nice and I would say most of the staff were very nice. The process was a quick and easy process. I would say this place has better prices than Raymour and Flanigan. Once my bed came in on Friday they had it assembled and it was a quick process. I love my bed and I'm I got it from Ashley Homestore.
07.2022Anny
After 3 failed deliveries. They delivered a bed and installed the headboard upside down and claimed this is the correct way, because it’s defective. This is a child bed and they were ok leaving the headboard like this so a child can easily fall over… We had to fight this with customer service to have someone come out and fix it. Also they gave us a dresser mirror that was incorrect. It’s a shame we paid about $2000 for our daughter’s bedroom set and waited 8 months for it to be delivered with 3 failed deliveries. Ashley’s furniture staff/ customer service is unprofessional and they will give you the run around and not address any issues they caused! Save yourself a headache and don’t shop here!
06.2022Shauna
I originally gave this store 5 stars, because the customer service and amount of seemingly quality furniture at excellent prices. However, delivery has been a bit of a struggle, so I have adjusted my rating accordingly. I ordered a small table with two stools at the end of December. It's now April, and I'm still waiting for delivery. I was told delays would put delivery in mid-February and that I would receive and call with an update if there were any changes to that. I waited until the end of February - no call. So, I called. I was told it would be mid-March before the item was delivered to the warehouse. mid-March comes and goes; no call, no delivery. I call back. I'm assured I will receive a call by the end of March to set up delivery, as it still isn't at the warehouse. The end of March comes and, as anticipated, no call, no delivery. So, I call back today and am told to expect a mid-April delivery. Now, as a rational person, I don't expect to actually receive my table in mid-April, I expect to call back in and be put off for another 2 weeks. I think there is a delay of up to 16 weeks due to Covid, and I'm only at week 13. I just wish I didn't have to reach out to find the status of my order that has been delayed almost 2 months, because I was assured I would be updated by phone regularly. So, I would recommend this store because their furniture is beautiful and I was assisted in every way while shopping for my table, but just be aware that if you need something quick or aren't willing to wait, you may need to look elsewhere.
04.2022Suzanne
We purchased outdoor patio furniture 2 years ago and it’s completely falling apart and the coloring damaged. We have contacted the Guardian Insurance plan 3 times, corporate (kept transferring and disconnected), have gone into the store (was told to leave bc of the wait but would call that day, never did)and left multiple phone messages and emails with ZERO response. I was polite and respectful in all of my attempts and would just like some support. I do not recommend purchasing anything from Ashley. The quality is awful and clearly they do not care about their customers bc if they did they would have at least gotten back to us. We spent a few thousands dollars and take care of our furniture by covering whenever not using it. It’s very upsetting because all we would like is a simple response with the hopes that they would live up to what they promise when selling it to you.
11.2020