furniture store
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Ben's Furniture Co. in Newport (166 Thames St, RI 02840)
About:
Ben's Furniture Co. is located in Newport (Rhode Island state) on the street of 166 Thames St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +14018475110. You can get more information from their website: http://www.bensfurn.com/. The coordinates that you can use in navigation applications to get to find Ben's Furniture Co. quickly are 41.488860, -71.314970. Scroll down to find out opening hours, reviews and other important information about Ben's Furniture Co..
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Available amenities
Planning
- Quick visit
Offerings
- Assembly service
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Delivery
- In-store pickup
- In-store shopping
Unavailable amenities
Ben's Furniture Co. doesn't have any unavailable amenities.Categories
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Jay
Spent hours in the big chain stores and couldn't find anything we liked. Then Ben's came up on a search. Really? A furniture store on Thames Street in Newport? Yup, and it's great! Fell in love with everything! Our challenge went from trying to find something we liked to having to choose among the many things we liked. Bought the family room furniture yesterday. Thank you, Ben's!
08.2021Jennifer
Was ready to spend some money on vacation although most of the stuff I could make myself but didn’t get 10 feet into the store and some pretentious old hag yelled at my son for touching a wooden chess piece (WOODEN!)and told him he could break it. There was not one sign saying do not touch (I looked). So out we went. You don’t talk to my son who’s 9 btw and very well behaved like that. Will never go back. Thanks for listening.
08.2021Paul
Beautiful antiques....great nautical themed souvenirs. Friendly staff....make sure you have room to take home large furniture.
08.2021Alecia
Ben's staff was friendly! Great coastal style! Looking forward to going back!
08.2021Jay
Spent hours in the big chain stores and couldn't find anything we liked. Then Ben's came up on a search. Really? A furniture store on Thames Street in Newport? Yup, and it's great! Fell in love with everything! Our challenge went from trying to find something we liked to having to choose among the many things we liked. Bought the family room furniture yesterday. Thank you, Ben's!
08.2021Jennifer
Was ready to spend some money on vacation although most of the stuff I could make myself but didn’t get 10 feet into the store and some pretentious old hag yelled at my son for touching a wooden chess piece (WOODEN!)and told him he could break it. There was not one sign saying do not touch (I looked). So out we went. You don’t talk to my son who’s 9 btw and very well behaved like that. Will never go back. Thanks for listening.
08.2021Jay
Spent hours in the big chain stores and couldn't find anything we liked. Then Ben's came up on a search. Really? A furniture store on Thames Street in Newport? Yup, and it's great! Fell in love with everything! Our challenge went from trying to find something we liked to having to choose among the many things we liked. Bought the family room furniture yesterday. Thank you, Ben's!
08.2021Jennifer
Was ready to spend some money on vacation although most of the stuff I could make myself but didn’t get 10 feet into the store and some pretentious old hag yelled at my son for touching a wooden chess piece (WOODEN!)and told him he could break it. There was not one sign saying do not touch (I looked). So out we went. You don’t talk to my son who’s 9 btw and very well behaved like that. Will never go back. Thanks for listening.
08.2021Paul
Beautiful antiques....great nautical themed souvenirs. Friendly staff....make sure you have room to take home large furniture.
08.2021Paul
Beautiful antiques....great nautical themed souvenirs. Friendly staff....make sure you have room to take home large furniture.
08.2021Alecia
Ben's staff was friendly! Great coastal style! Looking forward to going back!
08.2021Alecia
Ben's staff was friendly! Great coastal style! Looking forward to going back!
08.2021Danny
Was a really cool place to be at however a lot of the stuff that they had somebody could easily make it's those cheap easy chachkies that keep places like this in business year-round I'm sure that if someone were to make some of the things they have there themselves it would probably be very easy but at the same time as a local resident I could see how this could have a lot of appeal to the masses that are the tourists even some of the furniture they have a lot of beautiful unique different things that look like they came out of a time capsule or a old folks' home lol but it's a really neat place you should check it out.
08.2020Michele
Friendly staff. Beautiful items. A must see when you are in Newport. I wish they could ship to Kentucky.
08.2020Danny
Was a really cool place to be at however a lot of the stuff that they had somebody could easily make it's those cheap easy chachkies that keep places like this in business year-round I'm sure that if someone were to make some of the things they have there themselves it would probably be very easy but at the same time as a local resident I could see how this could have a lot of appeal to the masses that are the tourists even some of the furniture they have a lot of beautiful unique different things that look like they came out of a time capsule or a old folks' home lol but it's a really neat place you should check it out.
08.2020Danny
Was a really cool place to be at however a lot of the stuff that they had somebody could easily make it's those cheap easy chachkies that keep places like this in business year-round I'm sure that if someone were to make some of the things they have there themselves it would probably be very easy but at the same time as a local resident I could see how this could have a lot of appeal to the masses that are the tourists even some of the furniture they have a lot of beautiful unique different things that look like they came out of a time capsule or a old folks' home lol but it's a really neat place you should check it out.
08.2020Michele
Friendly staff. Beautiful items. A must see when you are in Newport. I wish they could ship to Kentucky.
08.2020Michele
Friendly staff. Beautiful items. A must see when you are in Newport. I wish they could ship to Kentucky.
08.2020kc
I have done business with Dave and his family for over twenty five years. They are professional with an over-and-above acuity in realm of customer service. One of their extraordinary capabilities is to join you on the path whereupon you are walking by yourself with a problem or an idea. They will join with you on your path and I, as well as many other folks I know, will experience success as a result of your journey. Ben’s Furniture is one of the finest stores in Newport and has been for many, many years a distinct asset to Newport’s business community as well. I am proud to be one of their longtime customers and delighted to give them a five star rating. K.C. Fisher
08.2019Michelle
Extremely helpful staff and owner. Nice selection; very good quality for the prices. Two deliveries from them and each went great! I highly recommend Ben's Furniture!
08.2019kc
I have done business with Dave and his family for over twenty five years. They are professional with an over-and-above acuity in realm of customer service. One of their extraordinary capabilities is to join you on the path whereupon you are walking by yourself with a problem or an idea. They will join with you on your path and I, as well as many other folks I know, will experience success as a result of your journey. Ben’s Furniture is one of the finest stores in Newport and has been for many, many years a distinct asset to Newport’s business community as well. I am proud to be one of their longtime customers and delighted to give them a five star rating. K.C. Fisher
08.2019kc
I have done business with Dave and his family for over twenty five years. They are professional with an over-and-above acuity in realm of customer service. One of their extraordinary capabilities is to join you on the path whereupon you are walking by yourself with a problem or an idea. They will join with you on your path and I, as well as many other folks I know, will experience success as a result of your journey. Ben’s Furniture is one of the finest stores in Newport and has been for many, many years a distinct asset to Newport’s business community as well. I am proud to be one of their longtime customers and delighted to give them a five star rating. K.C. Fisher
08.2019Michelle
Extremely helpful staff and owner. Nice selection; very good quality for the prices. Two deliveries from them and each went great! I highly recommend Ben's Furniture!
08.2019Michelle
Extremely helpful staff and owner. Nice selection; very good quality for the prices. Two deliveries from them and each went great! I highly recommend Ben's Furniture!
08.2019scott
Rude and pretentious staff on two separate occasions. On the first visit, no greeting or help when looking for a dresser for my daughter. I had to seek out assistance for a question, only to get a snarky response. On the second visit, my wife was rudely told to leave her drink on the counter. To be fair and honest, we came into the store with drinks and missed the policy sign stating 'no drinks'. However, considering the first experience and the rude tone of the staff member, I asked to speak with the manager. Rather than patiently listening to my concern, he quickly doubled-down on explaining how I was wrong and should have seen a small sign explaining a drink policy in a large showroom full of knick-knacks. He didn't let me get to the issue -- I was never attempting to suggest I was 'above' their policy -- I was trying to make him aware of his staff's unprofessional attitudes in making me aware of their policy. His response was that the store had "been in business for 75 years" implying that customer service was not a primary concern nor was the feedback of a potential customer. I would suggest the store has been in business for 75 years because a) the staff has been much better in years past and/or b) our society has completely devalued customer service/response. However, if this is how a manager responds to customer input, I expect Ben's will not make it another fraction of that time. As a local Aquidneck resident, I will recommend to all my friends and neighbors to avoid this business--I suggest you avoid it too.
08.2018scott
Rude and pretentious staff on two separate occasions. On the first visit, no greeting or help when looking for a dresser for my daughter. I had to seek out assistance for a question, only to get a snarky response. On the second visit, my wife was rudely told to leave her drink on the counter. To be fair and honest, we came into the store with drinks and missed the policy sign stating 'no drinks'. However, considering the first experience and the rude tone of the staff member, I asked to speak with the manager. Rather than patiently listening to my concern, he quickly doubled-down on explaining how I was wrong and should have seen a small sign explaining a drink policy in a large showroom full of knick-knacks. He didn't let me get to the issue -- I was never attempting to suggest I was 'above' their policy -- I was trying to make him aware of his staff's unprofessional attitudes in making me aware of their policy. His response was that the store had "been in business for 75 years" implying that customer service was not a primary concern nor was the feedback of a potential customer. I would suggest the store has been in business for 75 years because a) the staff has been much better in years past and/or b) our society has completely devalued customer service/response. However, if this is how a manager responds to customer input, I expect Ben's will not make it another fraction of that time. As a local Aquidneck resident, I will recommend to all my friends and neighbors to avoid this business--I suggest you avoid it too.
08.2018scott
Rude and pretentious staff on two separate occasions. On the first visit, no greeting or help when looking for a dresser for my daughter. I had to seek out assistance for a question, only to get a snarky response. On the second visit, my wife was rudely told to leave her drink on the counter. To be fair and honest, we came into the store with drinks and missed the policy sign stating 'no drinks'. However, considering the first experience and the rude tone of the staff member, I asked to speak with the manager. Rather than patiently listening to my concern, he quickly doubled-down on explaining how I was wrong and should have seen a small sign explaining a drink policy in a large showroom full of knick-knacks. He didn't let me get to the issue -- I was never attempting to suggest I was 'above' their policy -- I was trying to make him aware of his staff's unprofessional attitudes in making me aware of their policy. His response was that the store had "been in business for 75 years" implying that customer service was not a primary concern nor was the feedback of a potential customer. I would suggest the store has been in business for 75 years because a) the staff has been much better in years past and/or b) our society has completely devalued customer service/response. However, if this is how a manager responds to customer input, I expect Ben's will not make it another fraction of that time. As a local Aquidneck resident, I will recommend to all my friends and neighbors to avoid this business--I suggest you avoid it too.
08.2018Christian
Great one off items in addition to varied furniture selections.
08.2017Christian
Great one off items in addition to varied furniture selections.
08.2017Christian
Great one off items in addition to varied furniture selections.
08.2017