cell phone store
Closed Now
Verizon in Jackson (1017 Vann Dr, TN 38305)
About:
Telecommunications store offering cell phones, wireless plans, accessories & more.
Verizon is located in Jackson (Tennessee state) on the street of 1017 Vann Dr. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1800-880-1077. You can get more information from their website: https://www.verizon.com/stores/details/tennessee/jackson/jackson-1090006/?CMP=seo_b_x_vz_gbp_ot_2022_08_website. The coordinates that you can use in navigation applications to get to find Verizon quickly are 35.669695, -88.858135. Scroll down to find out opening hours, reviews and other important information about Verizon.
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Available amenities
Payments
- Cheques
- Debit cards
- NFC mobile payments
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Delivery same day
Adam
Absolutely horrible customer service. Slow as the day is long. I went in to buy a screen protector for my phone. Stood there for 5 minutes without anyone acknowledging me. Ordered the protector on Amazon after I left. There is no reason this store should be open with such horrible service.
11.2022Vitor
I had to wait an immense amount of time in line before getting anyone to help me. And, in the end, I didn't get any help.
10.2022Roy
Young lady that waited on me was awesome. She new what to do and how to repair my phone.
10.2022Brittany
Hire more people! Two employees on the floor is not enough. There are always long wait times and lines.
09.2022Slim
I avoid going to Verizon at all cost. Nothing against this store or employees, I just don't like it. But my galaxy s21 ultra decided to go all black screen on me one night and refused to act right all night. I arrived at Verizon with what I thought was a paper weight now. Online tech support told me to take the phone in for a Warranty swap, possibly. 5 min at most and I was leaving with my phone working correctly and an explanation of what happen to it. They even told me how to avoid the black screen problem in the future. I had an attitude and the employee worked right thru it. Very professional and extremely helpful. I doubt I'll be running to go in this store again but I will definitely not be avoiding it at all cost. Verizon showed out on this one and I appreciate it. Makes that bill look a whole lot better.
08.2022Tonya
Well the first bill is high but I hope after that it comes down bcs I can't pay that high bill everytime. But nice ppl there at the store.
08.2022JoLeigh
Do NOT go here. Soooo incredibly rude! After waiting 25 minutes to be acknowledged, I was told that I needed to leave and go to a different store because they were going to close in 15 minutes. There was even a person free that could assist me. The lady was also rude and very unpleasant to another woman who simply needed some help with a sim card change. Truly terrible custom service. Verizon should be ashamed. Going to go order a new phone myself online....
06.2022ruthanne
Wish I could give this store minus zeros. If any other business gave such horrible service, they wouldn’t be able to keep their doors open! They have NO interest in helping with a problem and the saddest part is they seem proud of the fact! I’m thinking of turning in our phones and going with another carrier! I’m sick and tired of paying these prices and can’t get help from anyone who speaks English!
06.2022Clear
Josh was great! He served me very calmly, knowledgeable, and quickly as I requested a screen protector installation. Probably the best customer service I've ever had since being a long-term customer here. Great job!
03.2022Kacie
I have never wrote a review for a store before until this situation… I received the worst customer service. The worker underminded my intelligence as soon as I walked in the door. I was greeted with attitude from the worker. I made 2 visits, and both times he was the one who greeted me. He is very arrogant and unhelpful. He had no interest in helping me with my situation. He walked away from me while I was talking (mindful at the moment I was respectful and calm). I was pushed to the side multiple times. I highly do not recommend this location or that specific worker.
03.2022