furniture store
Closed Now
Rent-A-Center in Alcoa (209 N Hall Rd, TN 37701)
About:
With Rent-A-Center, you don't need credit to bring home the latest furniture, appliances and electronics. Your favorite brands, like Ashley Furniture, Samsung, Whirlpool and Dell, are available for small, affordable payments. With delivery & product repairs included and flexible ownership options, shop on your terms!
Rent-A-Center is located in Alcoa (Tennessee state) on the street of 209 N Hall Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1865-681-1600. You can get more information from their website: https://locations.rentacenter.com/tennessee/alcoa/209-n-hall-rd/?utm_source=google&utm_medium=organic&utm_campaign=localmaps. The coordinates that you can use in navigation applications to get to find Rent-A-Center quickly are 35.767565, -83.974633. Scroll down to find out opening hours, reviews and other important information about Rent-A-Center.
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Available amenities
Offerings
- Assembly service
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
Michael
I've had good times and bad times. But all in all worked out in the end.
09.2022Jared
Terrible company. Management is rude as hell. If you're more than a few days late, they'll show up at your house to repossess the items. Absolutely no grace period. When trying to reach an agreement, manager was very rude and very condescending. If you do rent from them, don't waste your time paying for the benefits plus membership. That doesn't mean anything to this manager. Oh well. I called and surrendered my item pending pickup in the morning. I found a better TV at Aarons for a whole lot cheaper a month. Win win. Have your tv that freezes every hour back.
08.2022Desirea
Employees and management here are trash. Manager doesn’t know how to do his job let alone how to train his employees to do there job correctly. These people have been nothing but a headache for me. 10/10 will never recommend getting anything from here. Any renting place is better than this dumpster store. I’ve had any issues with them. Hint the reason for my very blunt review. Xoxo kisses beaches
06.2022Kari
Was sold a "gaming computer" that is in no way shape form or fashion a gaming computer. I have been paying for said computer for 2 months and have not gotten it back or even offered a loaner. Customer service is horrible and rude, and the manager is the same as everyone else. When my stuff is paid off I will go elsewhere. Save yourself the trouble and go elsewhere
05.2022Nedra
This place is a joke . The manager is not truthful, the piece of furniture I wanted was reposed item and very dirty . She said a person would clean it and they clean mattress. It's against the law to resale a bed mattress in our state . Bye beware. We never got our $10.00 back from her. Tried to call her back she would answer then hang up .
03.2022Brittany
I’m so very disappointed. This will make our second review on a different product. You got us!! Lesson learned. My last review I got a phone call asking if “we had a problem.” Well we talked it out and everything was okay! We got yanked around on a 3,500 couch, each time it was due to be paid off we would go in and they would say no, you owe more. Okay, cool. We made a mistake and miscounted. We FINALLY paid our couch off. Yay! (Even tho it broke and it took three weeks for them to speak with each other, meaning every time we would call an Brandon hadn’t spoke with Dustin and the messages weren’t being relayed, and no one was getting back with us until weeks later so we never even bothered to get it fixed.) Now fast forward to now, we got a TV, Brandon said we would pay it off in 6 months. He said he would set the payments up so that it would be paid off as the same as cash price! My husband got laid off, his job pulled up without notice and said he was seasonal so we called to ask them to work with us until he started his new job which was withholding him a week. Well we asked him about the TV that we had met $100 over the same as cash price on in the allotted time frame, thinking that was paid off and a payment on our switch. They then tell us that we DIDNT MEET the same as cash price, even tho we paid the amount Brandon set us an paid each month!! They now tell us we owe 11 more payments of $130 an some change equaling up to 750???? That’s way more then $750 then Brandon tells us that “we have until Friday (already Wednesday) to figure something out or to return the items!! The tv that was supposed to be paid off?! You’d just take it? even though it was your word? Something was way off at this point; WAY off. An when my husband asked to speak to Dustin, Brandon was rude and said he could do whatever Dustin could do and refused to transfer. I will be returning the switch, and we will buy this very last product from RAC since you’ve already taken $941! and spreading the word everywhere I can that this place is not where you wanna go unless you like to be lied too, time wasted, and money taken. So very disappointing.
10.2021James
Dustin has always came through for me , renting and replacing damaged equipment has been a breeze I guess most of these bad reviews are from customers that couldn't pay on time and still want the best stuff ....wow ..like the mentality really ..anyway been doing business with them for years never once had a issue . Always paid on time and paid my equipment off within the 90 days every time . Guess that's why they like me cause I'm a doer 😎 . Besides that it's a rental store you get what you pay for and by pay I mean be on time and don't bite more than you can chew. Update 12/30/2020: I've been doing business with Dustin for years and I'm reading reviews on here that honestly sounds like ex employee not doing they're job it's sad to see uneducated folks on here not knowing the situation or trouble these folks go through for customers not to own up to they're own decision making and knowing what kind of business this is . Honestly this store is great . Never once had a issue in 10 years , never once did I not know what money I put in to things . They are straight up the best place to do business with and I would reject these false reviews just cause they are broke and don't know how to pay and I understand that this business isn't for charity , sometimes deliveries are late because they've had a few bad employees who like to run their mouth on the review of this business and let people basically sit there and wait because they only have one person doing the deliveries because these employees don't know how to show up to work that's not Dustin's fault that's not the business's fault that's the individual creep who decides to make a bad review on this business because they didn't want to do their job and they get their friends and family members to like their reviews . If you want a new product ask Dustin for a new one and that you would wait until there was a new one in and when she would be a decent guy in contact you about the new product some of these other reviews are being reported because they are in conflict of interest and do not give a honest opinion or experience of this facility I would recommend this place to anyone any day of the week Dustin in his team are always there to help.
09.2021Syd
They have always came through for me and my family. An amazing management team has consistently provided the best quality product for the price. And they are very understanding of life and all its twists and turns. A great place overall to go to build a wonderful collection of modern furniture.
09.2020ANDREA
Destiny was rude and acted like she thought she was better than me and did everything she could to not help me today. When I asked for a refund, she acted like I lied and that I didn't make my $10 week special payment online. I showed her the receipt I received in my email, she got snotty and said they didn't show it on her end and a refund would be issued once it did. But didn't give me a timeframe. I'm glad she kept adding things I would need additional to rent from them,(even though online and in store promo said $10 for your first week on all items) she makes the company ugly. I wouldn't recommend or go back.
09.2020Robin
I would give them a 0 if I could. They were supposed to bring me a king size bed room and the whole set between 1 and 3 I called them about 2:50 and then they tell me they won't be out this was on a Saturday . The tells me can't get there till Wednesday. Went somewhere else got it the same day. Going to tell them to come get my sofa now and have nothing more to follow with them. Have been buying from them almost 9 yrs no more.go some place else.
09.2018