self storage facility
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U-Haul Moving & Storage at I-10 and College in Beaumont (3885 Milam St, TX 77701)
About:
U-Haul has everything for your local or long-distance move, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. Other available moving solutions include portable U-Box containers, Moving Help® providers, hitch installations, moving and shipping boxes, propane and online reservations.
U-Haul Moving & Storage at I-10 and College is located in Beaumont (Texas state) on the street of 3885 Milam St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +14098334358. You can get more information from their website: https://www.uhaul.com/Locations/Self-Storage-near-Beaumont-TX-77701/927071/?utm_source=gmb&utm_medium=primary&utm_campaign=listingmanagement&utm_content=927071. The coordinates that you can use in navigation applications to get to find U-Haul Moving & Storage at I-10 and College quickly are 30.065786, -94.133841. Scroll down to find out opening hours, reviews and other important information about U-Haul Moving & Storage at I-10 and College.
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- Wheelchair-accessible entrance
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Jerry
Absolutely horrible location. The employees are rude and unprofessional. One employee told me I was banned from renting which was later found to be an error on uhauls computer system since I had never rented anything in the past. Tried to call the mgr about this and left messages which were never returned. Spoke with the company president who stated that this should have not happened and told me on more than one occasion when I spoke with him that he would have mgr call me. President also told me he would issue a refund for trailer I rented at a different location that had much better customer service but after more than 3 weeks still waiting on that refund and still haven’t heard from the mgr. can only assume he condones the rude and unprofessional employees. Go to any uhaul location but this one.
08.2022Jerry
Absolutely horrible location. The employees are rude and unprofessional. One employee told me I was banned from renting which was later found to be an error on uhauls computer system since I had never rented anything in the past. Tried to call the mgr about this and left messages which were never returned. Spoke with the company president who stated that this should have not happened and told me on more than one occasion when I spoke with him that he would have mgr call me. President also told me he would issue a refund for trailer I rented at a different location that had much better customer service but after more than 3 weeks still waiting on that refund and still haven’t heard from the mgr. can only assume he condones the rude and unprofessional employees. Go to any uhaul location but this one.
08.2022Jerry
Absolutely horrible location. The employees are rude and unprofessional. One employee told me I was banned from renting which was later found to be an error on uhauls computer system since I had never rented anything in the past. Tried to call the mgr about this and left messages which were never returned. Spoke with the company president who stated that this should have not happened and told me on more than one occasion when I spoke with him that he would have mgr call me. President also told me he would issue a refund for trailer I rented at a different location that had much better customer service but after more than 3 weeks still waiting on that refund and still haven’t heard from the mgr. can only assume he condones the rude and unprofessional employees. Go to any uhaul location but this one.
08.2022Jerry
Absolutely horrible location. The employees are rude and unprofessional. One employee told me I was banned from renting which was later found to be an error on uhauls computer system since I had never rented anything in the past. Tried to call the mgr about this and left messages which were never returned. Spoke with the company president who stated that this should have not happened and told me on more than one occasion when I spoke with him that he would have mgr call me. President also told me he would issue a refund for trailer I rented at a different location that had much better customer service but after more than 3 weeks still waiting on that refund and still haven’t heard from the mgr. can only assume he condones the rude and unprofessional employees. Go to any uhaul location but this one.
08.2022Brian
Horrible customer service. The owner was extremely rude and probably the reason no one was there working as well. Even backed me up into the trailer he was guiding me to hook up to. The only time ill be back is dropping off this trailer....sadly.
08.2022Brian
Horrible customer service. The owner was extremely rude and probably the reason no one was there working as well. Even backed me up into the trailer he was guiding me to hook up to. The only time ill be back is dropping off this trailer....sadly.
08.2022Brian
Horrible customer service. The owner was extremely rude and probably the reason no one was there working as well. Even backed me up into the trailer he was guiding me to hook up to. The only time ill be back is dropping off this trailer....sadly.
08.2022Brian
Horrible customer service. The owner was extremely rude and probably the reason no one was there working as well. Even backed me up into the trailer he was guiding me to hook up to. The only time ill be back is dropping off this trailer....sadly.
08.2022Weston
Could've robbed the store clean and no one would've noticed - a complete ghost town at 9 on a Friday morning. Not a single employee anywhere to be found. Called corporate to cancel my order after sitting for 15 minutes, and bought my boxes from Home Depot instead. What a joke.
07.2022Rebekah
Dropped off a U-Haul at this location and was double charged for days and insurance coverage paid for at pick-up. Other low reviews seem to be true... wish I saw them before choosing as my drop-off location. Do yourself and your wallet a favor and find another location.
07.2022Weston
Could've robbed the store clean and no one would've noticed - a complete ghost town at 9 on a Friday morning. Not a single employee anywhere to be found. Called corporate to cancel my order after sitting for 15 minutes, and bought my boxes from Home Depot instead. What a joke.
07.2022Rebekah
Dropped off a U-Haul at this location and was double charged for days and insurance coverage paid for at pick-up. Other low reviews seem to be true... wish I saw them before choosing as my drop-off location. Do yourself and your wallet a favor and find another location.
07.2022Weston
Could've robbed the store clean and no one would've noticed - a complete ghost town at 9 on a Friday morning. Not a single employee anywhere to be found. Called corporate to cancel my order after sitting for 15 minutes, and bought my boxes from Home Depot instead. What a joke.
07.2022Rebekah
Dropped off a U-Haul at this location and was double charged for days and insurance coverage paid for at pick-up. Other low reviews seem to be true... wish I saw them before choosing as my drop-off location. Do yourself and your wallet a favor and find another location.
07.2022Weston
Could've robbed the store clean and no one would've noticed - a complete ghost town at 9 on a Friday morning. Not a single employee anywhere to be found. Called corporate to cancel my order after sitting for 15 minutes, and bought my boxes from Home Depot instead. What a joke.
07.2022Rebekah
Dropped off a U-Haul at this location and was double charged for days and insurance coverage paid for at pick-up. Other low reviews seem to be true... wish I saw them before choosing as my drop-off location. Do yourself and your wallet a favor and find another location.
07.2022T
We reserved a UHaul for for less than 30 minutes (another family member had a rental that same day) so we turned around less than 30 mins later and returned it. A few days later a charge of $310 was deducted from my bank account. Upon seeing the transaction, I returned to the location with a Wells Fargo representative on the phone and the UHAUL rep on Milam stated that they never deducted $310 from my bank. Wells Fargo has begun the process of an investigation but I must warn you. DO NOT DO BUSINESS WITH THIS SHADY LOCATION. THEY ARE VERY INEPT, UNEDUCATED AND POORLY TRAINED!! If you must, use a prepaid debit card!
01.2022T
We reserved a UHaul for for less than 30 minutes (another family member had a rental that same day) so we turned around less than 30 mins later and returned it. A few days later a charge of $310 was deducted from my bank account. Upon seeing the transaction, I returned to the location with a Wells Fargo representative on the phone and the UHAUL rep on Milam stated that they never deducted $310 from my bank. Wells Fargo has begun the process of an investigation but I must warn you. DO NOT DO BUSINESS WITH THIS SHADY LOCATION. THEY ARE VERY INEPT, UNEDUCATED AND POORLY TRAINED!! If you must, use a prepaid debit card!
01.2022T
We reserved a UHaul for for less than 30 minutes (another family member had a rental that same day) so we turned around less than 30 mins later and returned it. A few days later a charge of $310 was deducted from my bank account. Upon seeing the transaction, I returned to the location with a Wells Fargo representative on the phone and the UHAUL rep on Milam stated that they never deducted $310 from my bank. Wells Fargo has begun the process of an investigation but I must warn you. DO NOT DO BUSINESS WITH THIS SHADY LOCATION. THEY ARE VERY INEPT, UNEDUCATED AND POORLY TRAINED!! If you must, use a prepaid debit card!
01.2022T
We reserved a UHaul for for less than 30 minutes (another family member had a rental that same day) so we turned around less than 30 mins later and returned it. A few days later a charge of $310 was deducted from my bank account. Upon seeing the transaction, I returned to the location with a Wells Fargo representative on the phone and the UHAUL rep on Milam stated that they never deducted $310 from my bank. Wells Fargo has begun the process of an investigation but I must warn you. DO NOT DO BUSINESS WITH THIS SHADY LOCATION. THEY ARE VERY INEPT, UNEDUCATED AND POORLY TRAINED!! If you must, use a prepaid debit card!
01.2022Kevin
Zero customer service from the manager Phillip. Waited 30 mins in line. Got to the front of the line and Phillip decides he has better things to do, like go into the office and have a few laughs with a few other employees. I needed propane so when it got to my turn, the employee at the desk said it had to be the manager to do it, WHICH IS PHILLIP! Decided I did not have another 30 mins to wait and went down the road for my propane. NEVER AGAIN WILL I GO TO THIS UHAUL AND NO ONE SHOULD.
12.2021Kevin
Zero customer service from the manager Phillip. Waited 30 mins in line. Got to the front of the line and Phillip decides he has better things to do, like go into the office and have a few laughs with a few other employees. I needed propane so when it got to my turn, the employee at the desk said it had to be the manager to do it, WHICH IS PHILLIP! Decided I did not have another 30 mins to wait and went down the road for my propane. NEVER AGAIN WILL I GO TO THIS UHAUL AND NO ONE SHOULD.
12.2021Kevin
Zero customer service from the manager Phillip. Waited 30 mins in line. Got to the front of the line and Phillip decides he has better things to do, like go into the office and have a few laughs with a few other employees. I needed propane so when it got to my turn, the employee at the desk said it had to be the manager to do it, WHICH IS PHILLIP! Decided I did not have another 30 mins to wait and went down the road for my propane. NEVER AGAIN WILL I GO TO THIS UHAUL AND NO ONE SHOULD.
12.2021Kevin
Zero customer service from the manager Phillip. Waited 30 mins in line. Got to the front of the line and Phillip decides he has better things to do, like go into the office and have a few laughs with a few other employees. I needed propane so when it got to my turn, the employee at the desk said it had to be the manager to do it, WHICH IS PHILLIP! Decided I did not have another 30 mins to wait and went down the road for my propane. NEVER AGAIN WILL I GO TO THIS UHAUL AND NO ONE SHOULD.
12.2021Tabby
LETS BE CLEAR THIS COMPANY DOES NOT OFFER DOOR TO DOOR SERVICE ITS A LIE!! The joke of a General manager Phillip Jarmon will avoid you rather than face the issues brought on by their company!! Their Traffic control manager DOES NOT KNOW THE COMPANY'S POLICIES!!I was over charged 4 times and they refuse to face responsibility!!
11.2021Tabby
LETS BE CLEAR THIS COMPANY DOES NOT OFFER DOOR TO DOOR SERVICE ITS A LIE!! The joke of a General manager Phillip Jarmon will avoid you rather than face the issues brought on by their company!! Their Traffic control manager DOES NOT KNOW THE COMPANY'S POLICIES!!I was over charged 4 times and they refuse to face responsibility!!
11.2021Tabby
LETS BE CLEAR THIS COMPANY DOES NOT OFFER DOOR TO DOOR SERVICE ITS A LIE!! The joke of a General manager Phillip Jarmon will avoid you rather than face the issues brought on by their company!! Their Traffic control manager DOES NOT KNOW THE COMPANY'S POLICIES!!I was over charged 4 times and they refuse to face responsibility!!
11.2021Tabby
LETS BE CLEAR THIS COMPANY DOES NOT OFFER DOOR TO DOOR SERVICE ITS A LIE!! The joke of a General manager Phillip Jarmon will avoid you rather than face the issues brought on by their company!! Their Traffic control manager DOES NOT KNOW THE COMPANY'S POLICIES!!I was over charged 4 times and they refuse to face responsibility!!
11.2021Jason
Bad service. They act like they are doing you a favor. Asked for a secondary phone number, i provided it. Didnt say "I need permission to call" or anything. Just picked up the phone and started calling. The person was at work and had to hang up immediately. Then the rep acted as if i were in the wrong. "Give me another number, that dont work" even after my person said hello and had to hang up. There is like a uhaul on every corner, FIND ANOTHER ONE! These people dont deserve hard earned money. Tip to this location: nice doesnt cost a thing. By the looks of the comments, nobody cares at this location.
10.2021Jason
Bad service. They act like they are doing you a favor. Asked for a secondary phone number, i provided it. Didnt say "I need permission to call" or anything. Just picked up the phone and started calling. The person was at work and had to hang up immediately. Then the rep acted as if i were in the wrong. "Give me another number, that dont work" even after my person said hello and had to hang up. There is like a uhaul on every corner, FIND ANOTHER ONE! These people dont deserve hard earned money. Tip to this location: nice doesnt cost a thing. By the looks of the comments, nobody cares at this location.
10.2021Jason
Bad service. They act like they are doing you a favor. Asked for a secondary phone number, i provided it. Didnt say "I need permission to call" or anything. Just picked up the phone and started calling. The person was at work and had to hang up immediately. Then the rep acted as if i were in the wrong. "Give me another number, that dont work" even after my person said hello and had to hang up. There is like a uhaul on every corner, FIND ANOTHER ONE! These people dont deserve hard earned money. Tip to this location: nice doesnt cost a thing. By the looks of the comments, nobody cares at this location.
10.2021Jason
Bad service. They act like they are doing you a favor. Asked for a secondary phone number, i provided it. Didnt say "I need permission to call" or anything. Just picked up the phone and started calling. The person was at work and had to hang up immediately. Then the rep acted as if i were in the wrong. "Give me another number, that dont work" even after my person said hello and had to hang up. There is like a uhaul on every corner, FIND ANOTHER ONE! These people dont deserve hard earned money. Tip to this location: nice doesnt cost a thing. By the looks of the comments, nobody cares at this location.
10.2021CrimsonAngel01
The owner was extremely rude and had a very bad attitude. We didn't do anything for that kind of service. We were still able to reserve our truck at a different location, but I will never go to THIS location ever again.
09.2021CrimsonAngel01
The owner was extremely rude and had a very bad attitude. We didn't do anything for that kind of service. We were still able to reserve our truck at a different location, but I will never go to THIS location ever again.
09.2021CrimsonAngel01
The owner was extremely rude and had a very bad attitude. We didn't do anything for that kind of service. We were still able to reserve our truck at a different location, but I will never go to THIS location ever again.
09.2021CrimsonAngel01
The owner was extremely rude and had a very bad attitude. We didn't do anything for that kind of service. We were still able to reserve our truck at a different location, but I will never go to THIS location ever again.
09.2021Pretty
I went today and was told I can not get a uhaul truck because my mom owed money on a uhaul truck so I was refused service. Also had some unprofessional girls in the front . They were rude and unprofessional. Wish I could give this uhaul location zero stars. Oh yeah and manager is needs to be fired ASAP
08.2021Pretty
I went today and was told I can not get a uhaul truck because my mom owed money on a uhaul truck so I was refused service. Also had some unprofessional girls in the front . They were rude and unprofessional. Wish I could give this uhaul location zero stars. Oh yeah and manager is needs to be fired ASAP
08.2021Pretty
I went today and was told I can not get a uhaul truck because my mom owed money on a uhaul truck so I was refused service. Also had some unprofessional girls in the front . They were rude and unprofessional. Wish I could give this uhaul location zero stars. Oh yeah and manager is needs to be fired ASAP
08.2021Pretty
I went today and was told I can not get a uhaul truck because my mom owed money on a uhaul truck so I was refused service. Also had some unprofessional girls in the front . They were rude and unprofessional. Wish I could give this uhaul location zero stars. Oh yeah and manager is needs to be fired ASAP
08.2021