truck rental agency
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Longhorn Rentals in Buda (14701 S I-35 Frontage Rd, TX 78610)
About:
Open Saturday by appointment only. Longhorn Rentals offers peace of mind to customers with our reliable and roadworthy vehicles. Whether you need a vehicle for personal or commercial use, we have you covered with the best. Our professionals will advise you on the best vehicle to suit your needs. We have cars, SUVs, trailers, trucks, and vans for rental. We offer affordable rates for both commercial and personal vehicles. Come and talk to one of our professionals about renting a vehicle for commercial or personal use. You can also call us at: 512-361-3060 or email us at: [email protected]
Longhorn Rentals is located in Buda (Texas state) on the street of 14701 S I-35 Frontage Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1512-361-3060. You can get more information from their website: https://www.longhornrentals.com/buda-tx/?utm_source=google&utm_medium=local&utm_campaign=buda. The coordinates that you can use in navigation applications to get to find Longhorn Rentals quickly are 30.093221, -97.815134. Scroll down to find out opening hours, reviews and other important information about Longhorn Rentals.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
nathan
Great business to support. The front counter associates are always very helpful and keep things running smoothly.
07.2022Tim
I am so happy I contacted Longhorn Rentals last week to secure a pickup truck rental. I heard from a local area resident that Longhorn was the place to call and they were not lying. I was fortunate to have Courtney take my call and she asked all the right questions to get me hooked up with the right equipment. After 5-min talking to Courtney I booked the vehicle and the when we arrived to pick up the vehicle today everything went smoothly. In a world of lazy and disinterested customer service, it's great to find a company - and a person - that does it right! Thanks Courtney!!
06.2022M
The ladies at the front counter were really nice and the process to rent was super simple. The only reason I am leaving 4 stars instead of 5 is because the rented truck was pretty dirty on the inside and out. BUT it IS a WORK TRUCK so that really doesn't matter.
05.2022Dee
Called to get some rates and the girl that answered was extremely rude to me for no apparent reason. You can tell she doesn't care about her job or the company. I hope this isn't how the business treats their customers in general as we were considering using their rentals but she definitely gives us a horrible first impression.
03.2022Angel
Excellent customer Service!!. Gabby was a great help and so was the other employees at front desk. It was my first time renting a car from them. They were excellent and the car was clean and very nice. They were so helpful and I will use them again for my austin car rentals.
11.2021Michael
I had to rent a truck after mine broke. They immediately put me a new 3/4 ton truck that fit my needs perfectly. Customer service was great and I even got money refunded to me upon return of the truck. Prices were competitive and they were easy to work with. Joy and the other woman (?) who went out of there way to make sure I was in a vehicle quickly thanks again.
11.2021Brad
Do not use this location if you don't want to be grossly overcharged after the fact without your consent. We have had prices change on us for no reason after the fact and having done business with them for a long time. They will charge you whatever they arbitrarily decide AFTER THE FACT. We were one of their main customers. It was one thing dealing with them when they charged us almost $100 extra for being a little under full, or another thing when the charges we're always different and there seemed to be no standard to how they charged as transaction amounts always seemed to be different than what we initially had on the reservation sheet, but now all of a sudden their manager Jesse has completely stonewalled us and given us the runaround in regards to the last 6 transactions where they double-charged us. The total amount that they overcharged us is just under $1,000 for our last six transactions. Nothing has changed in our operations yet they have charged us double what was agreed to. We only used the vehicles for about five to six hours from the time that we pick up the vehicle to the time that we return it, yet they are charging us for two day rentals, and had never done this before until now AFTER the fact. They didn't even give us the time of day to at least confirm this on their end as I know that they have video recorders at their location. To date, we are not sure if they now have a two day minimum or not, or just asserting that we rented the vans for more than 24 hours, which is of course not the case as we have multiple drivers and witnesses who show up the day of, drive to Buda in their car, then return the van the same day about 6 hours later, and drive home again in their personal car. On top of this, we are forced to fight Friday afternoon traffic just to go up there and sign the documents and get the keys to the vans since they're not open on Saturday. To be clear we have never had these issues with the Austin location, just the Buda one. I have been forced to proceed with chargebacks with my bank after giving them more than a month to remidy the situation. This has also prompted me to buy my own vans, picture attached. Being an internet centered entrepreneur, I'll do whatever I can to pass the karma back to them for wasting my time, barring of course they have a sudden change of course and refund what has been stolen and overcharged.
11.2020Melanie
I am handling accounting of one of your customers, we had issues with our recent transactions were we got overcharged. Their transactions seems to be not standard as we started getting different charges. We were one of their regular customers. We can let go of small additional cost to our rentals but charging us twice as much is not good. To the new management, It is always better to work on retaining your existing customers.
11.2020Samantha
We had to move recently and elected to do it ourselves. We rented a 24’ truck from Longhorn Rentals for far less than Uhaul or similar, and with exceptional personal service. At the end of the day we realized we’d need to do a second load and didn’t have the energy — so we called and Longhorn kindly accommodated our same-day request. We’ve rented two smaller trucks since with equally great experiences and wouldn’t ever go elsewhere for rentals in the future. Highly recommend these folks!
11.2019YaShi
Patrick and Chris are the best!! I went in to rent a car for 2 days while my car was being worked on and ended up needing it for 2 weeks after my car was "held hostage". Both Chris and Patrick were very accommodating with my situation and seemingly endless extensions. If I ever need to rent again or I know anyone who needs to rent will definitely be Longhorn rental in Buda! Thanks.
11.2019