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Georgetown Jewelry in Georgetown (3010 Williams Dr Ste 121, TX 78628)
About:
Snug mall retailer offering designer jewelry, plus custom designs & bridal pieces.
Georgetown Jewelry is located in Georgetown (Texas state) on the street of 3010 Williams Dr Ste 121. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1512-869-4200. You can get more information from their website: https://georgetownjewelry.com/. The coordinates that you can use in navigation applications to get to find Georgetown Jewelry quickly are 30.662601, -97.693204. Scroll down to find out opening hours, reviews and other important information about Georgetown Jewelry.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Cheques
- Debit cards
Planning
- Quick visit
Offerings
- Repair services
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
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Charles
We have done business with Georgetown jewelry since it opened. They have always provided great service for me and my wife, and also my grandson’s wedding ring. You will never need to worry about your jewelry if it is left for repair. Excellent jewelry store!
10.2022Erin
I just recently found this jewelry store and brought my charm bracelet and a diamond necklace to be repaired. They are the nicest people and went above and beyond in their customer service skills! I owned my own business for 18 years and have high expectations. They exceeded them! 👏👍😊
07.2022Rutvij
Gracie is extremely friendly, professional, and knowledgeable. They were able to perfectly repair the clasp on my gold chain and resize a watch. Would highly recommend Georgetown Jewelry! Thank you!
07.2022Beverly
I had a ring stolen so naturally I reported it to the police and as extra help to get my special ring back I visited all the area pawn and jewelry stores in Georgetown. I was told they hadn't seen it but would watch for it. I called and visited the store several times to see if it was there...then I called and they told me they had bought it and SOLD it. And they won't give my ring back. That's wrong. They sold known stolen merchandise. Be careful what you buy from this store.
06.2022wheres
I'm sure they're great as jewelers, but as a business they should probably do better with their online presence. GJ was recommended to us by a friend. We called two weeks in advance to ensure they were open on a particular Saturday, and they said they would be. We even Googled them day of to ensure they were open and Google indicated they were. After then driving 45 mins we see a small paper sign taped to the inside of the front entrance indicating "new hours" and closed on Saturday. Not cool GJ. Do better.
06.2022Tanya
Georgetown Jewelers is a wonderful family owned business. Always great service. I have had watch batteries changed to custom work done. Friendly, knowledgeable owners. They make you feel like family.
05.2022ROSALIND
Twice I've used Georgetown Jewelry for repairs. A watch and more recently a cherished ring that needed a stone reset. They did a fabulous job both times. My ring I've owned for 51 years almost made cry as to to quality of the repair, definitely ⭐⭐⭐⭐⭐ Thank you!
02.2022Jean
I adore this family-owned Jewelry store! Ricky and his family have helped me with fixing broken vintage earrings, watches, and most of all, I had a diamond necklace that was too fancy! I gave them some ideas and got a necklace and an eternity ring out of one necklace! My husband liked them too--he finally got a wedding band he actually wears after 30+ years. Thanks Ricky and Cyndee, you are my jewelers for life!
11.2021Leslie
I went to Georgetown Jewelry in search of a custom engagement ring and wedding band. I showed them the design I wanted, and not only did they make it happen, they exceeded my expectations! The rings are GORGEOUS, and I'm so happy I get to wear them for the rest of my life. Ricky and his whole family were so friendly and helpful through the whole process. I will definitely be going back and highly recommend them!
11.2020Terry
Aug 3 (2 days ago) I took my Hampton pocket watch into Georgetown Jewelry on 5/15/2017 for a REPAIR ESTIMATE. See store receipt. Ricky Poe told me he was going to Houston to drop off some watches and would take my watch as well. The receipt shows a ready date of 6/5/2017. Returned to store for estimate, but no estimate. I called the office several days later, and no estimate. Went to the store to pick up the watch, but watch was at a local repair shop and had not been looked at. I told the store lady to forget the ESTIMATE, and bring the watch back to their shop. The store lady passed this information to Ricky, who was at the repair shop. The lady told me it would in there store tomorrow. I decided not to do have anything done to it as it was taking them way too long. Two days later I returned to the jeweler to get my watch, and they presented me with a BILL instead of a ESTIMATE. I asked what the cost was and Ricky told me it was what we agreed up on, $350. I told him I wanted an estimate, not a bill. Ricky said he would lower the fee by $50. I told him the watch was not worth $350 or $300. He told me there would be no charge, but he was going to remove the parts they installed. I had no problem with that. Ten days later I got a call from their shop to come and pick up my watch, NO CHARGE. I picked up the watch, but they didn't take back their parts? When I got home I tried to wind the watch and see if it worked, and it didn't. It did work the 1st day I took it to their shop. All I wanted done was a new faceplate, hands straightened, and cleaned I got curious so I removed the back of the watch and saw the reason why it wasn,t working. Someone put something; maybe putty or glue, on the main drive shaft that drives the rest of the gears. I was able to remove the putty with a dental tool and it works fine NOW. It appears to me that someone tried to retaliate by putting in a area ; hard to see, to stop the watch from running or ruin the watch. See watch picture below of receipt an watch with back removed. To complicate things, my wife talked to Ricky Poe about repairing my watch for my birthday. She told him she would pay up to $350. on repairs, thinking they still had my Bulova Spaceview watch. They had my spaceview a few weeks earlier, but was unable to repair it. I had it repaired in Alpine, TX on 6/8/2017. 1. The watch never went to Houston for a ESTIMATE like I was told. 2. They had a local repair man do the repairs, but not in his shop? 3. I got a BILL instead of a ESTIMATE, that ended up being canceled. 4. Watch was dropped off May 5 2017 and returned late July....too long. See receipt from their shop. 5. Communication was poor as i was told several different things by them that never happened. 6. It appears to me that there was an attempt to sabotage my watch .See picture showing the back of watch exposed. Look close and you can see the filler that was used. i still have filler/putty in case I need it later. YOU BE THE JUDGE, I WON'T GO BACK OR RECOMMEND
11.2017